Pulte Homes Reviews

We love the people who serviced us from Hanna in the Sales Center To Tommy and his construction crew to Jason after the closing !!

It was our first time building a home. Alex was very helpful in helping us understand our options up front. She and Steve kept us updated throughout the entire process. The team worked hard to make sure our home was as we expected it at closing!

Great overall experience with Pulte

I have to say it was a great experience from the start. Due to the pandemic we could not visit the location so everything was done online or via phone call. We just closed on the property and happy to say that all went smooth!

Overall a wonderful home for our retirement. We would like to see a little more responsiveness the finishing touches to our home, but we love the home overall.

The Process took longer than expected and we had some unforeseen issues at the beginning of our journey but overall the experience was well worth it.

Good experience, fast at responding

I think I had the best on-site sales counselor that there is, thank you Alex! She was always prompt to answer questions and I felt like her answers where genuine and truthful. The building supervisor was also great and has answered any questions I had about the house even after closing. Dealing with Steve and Alex made this stressful process so much easier. I am a bit disappointed with some of the craftmanship, many of the doors and frames were damaged (lots of carpentry issues) and the paint job was terrible. Globs of paint, visible streaks, uneven shelves, crooked door frames, miss aligned trim etc. its pretty bad and I plan to talk with the warranty team about this. I emailed and called (left a message) the warranty team last week with some other issues, nothing emergent, but I still haven't heard from anyone, so that's a little frustrating. Overall, I have a beautiful home, I'm happy, and I expect that the warranty team will hold up their end and fix any quality issues that are found over the next year. ... More

Pulte members always addressed my concerns or issues within reasonable time. They never brushed me off with their busy schedule but took an interest any time I called or texted. I worked with a fantastic team at Pulte Inspiration and I couldn't have completed the process without their patience and willingness to see me through each step of the way.

Amazing build, on time and efficient

Really enjoyed working with the builder who was very responsive to all my concerns. Love the house.

Nick and Brittany are great communicators and project manager that any buyer can hope for. There was a lot of supply chain challenges throughout our home building process. Nick and Brittany have always been very helpful and transparent through every step along the process. The whole building process went smoothly during this challenging period of time. We are very fortunate to have a such professional Pulte team to be in charge of our home purchasing and building process. We would not hesitate to recommend them to the new buyers. Thank you Nick and Brittany for all your hard work!

Our site manager was great! He communicated weekly the status of our home build and was always available for questions.

As a new homeowner I was terrified of the process, but the sales consultant made me feel at ease, explained things as thoroughly as possible, and when I decided to switch financing to Pulte Mortgage, it was the best decision ever made. The team there had understanding, compassion and treated me with dignity. My field manager is the best!!!! He was timely, respectful and communicative. I couldn't have asked for a better 360 degree experience!!!

Such a quick and wonderful experience. I am blown away by how easy this whole process was. The staff is responsive and helpful.

Our overall experience has been outstanding. Our last community was Ryan Homes in Delaware. What a difference. So much better. It was so easy to work with Debi on picking options. Quality workmanship is obvious when looking around. When small issues came up, Michael and Dennis responded back and things got done. We are very happy that we decided to go with a Pulte home.

The process was trustworthy and actually occurred on time

Pulte homes customer service really stands out! Every one we encountered were very pleasant and helpful. From the sales team, to the mortgage team, the construction team and customer care team after closing. The home itself is wonderful. I'm a fist time home owner. I have now been in my new home for 3 months. We had some minor issues that needed to be fixed after closing, which were taken care of immediately. (Flooring gaps, Missed Drywall under countertops, and doorbell) Imagine a newly built home that is 99% perfect. Small things here and there that we fixed right away with great follow up!

Quality of Construction, Great Customer Service & Buying Experience

Very nice house I like this house

From start to end have positive experience from Pulte staff. Team listen and advice us time to time make proper decision.

We were very pleased from the beginning until the end. The staff was very good to work with. I have told other people about this community. All in all it was a good experience and we are very happy.

Everyone on site was absolutely delightful.

All good, clean and fast.

Thankfully we were able to sign and build our home before the prices went up on lumber and materials. They were very efficient getting what we needed and communication was top notch!