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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.9 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 11844 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 3.9 out of 5 stars in All Areas

11844 Reviews in All Areas

Ratings by Category

Overall 3.9

Quality 3.8

Trustworthiness 3.9

Value 3.9

Responsiveness 3.8

Customer Reviews

The sales representative was very helpful and available to any questions. So the customer service team responded to issues promptly. Very great.

  • Anonymous
  • Verified HomeBuyer
  • November 05, 2021
  • Lake Elmo, MN

The space in the house especially Bedrooms are great. House model plans are great. Sales and customer service guys are great. The major issue I ran into was workmanship. I had lots of poorly finished Items in the house after I moved in. Which they ended up replacing one by one. Maybe the field manager should do better on that.

Total Score 5


Quality 1

Trustworthiness 4

Value 4

Responsiveness 5

Sales team and loan team excellent

  • Jennifer B.
  • Verified HomeBuyer
  • October 28, 2021
  • Laurel, MD

Beautiful community !! Georgeous home !! Great neighbors ! Fantastic location !

Total Score 5


Quality 3

Trustworthiness 4

Value 5

Responsiveness 2

Pulte Homes - The concrete (entry way, driveway and sidewalk) look like poor

  • Sammy S.
  • Verified HomeBuyer
  • October 27, 2021
  • Rio Rancho, NM

The concrete (entry way, driveway and sidewalk) look like poor workmanship. Our entry gate was done twice and installed the wrong way….was told all would be taken care of…still waiting for all to be fixed As well as some smaller detail in the home

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

Great customer service and communication

  • Andrew J.
  • Verified HomeBuyer
  • July 07, 2021
  • Irvine, CA

Our family loves our new home and am so happy that we are living in such a great home and community. The overall experience was great. If anything Pulte was very patient with us as we were having some delays with our lender and closing in time. The home is such a modern and amazing home with a great layout. Everything about our home is perfect with the exception of a few minor details. Seems like the floor boards are bit loose when you walk on them because it doesn't feel completely solid while walking on the wood floors. The stairs have nails coming out upwards and at times you will ...

Total Score 5


Quality 2

Trustworthiness 5

Value 3

Responsiveness 4

Pulte Homes - Great salesman and sales experience.

  • Anonymous
  • Verified HomeBuyer
  • May 12, 2021
  • Rio Rancho, NM

Great salesman and sales experience. Not so great response on issues.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 2

Great Construction Supervisor

  • Ross K.
  • Verified HomeBuyer
  • April 15, 2021
  • San Antonio, TX

We absolutely love our construction supervisor, Carlos. He was so personable and always very understanding. Although, the crews that Pulte decides to hire for drywall, texture, painting and especially Landscaping are crap! Having no construction experience, I feel like I could’ve done a better job! The landscape company that was hired for our neighborhood does the BARE MINIMUM!! They DO NOT roll out the ground before lying down the sod. We did not have any dirt in some areas and even had areas full of mulch under patches of sod. Since the ground wasn’t rolled out, we’re having drainage issues ...

Total Score 5


Quality 3

Trustworthiness 5

Value 2

Responsiveness 4

Tom was great...informative and professional.

  • Anonymous
  • Verified HomeBuyer
  • March 11, 2021
  • Myrtle Beach, SC

Great home builders and generally quick to respond to issues.

Total Score 5


Quality 4

Trustworthiness 4

Value 3

Responsiveness 3

Pulte Homes - The home buying process was painless, from the design to signing

  • Daniel D.
  • Verified HomeBuyer
  • March 10, 2021
  • Albuquerque, NM

The home buying process was painless, from the design to signing the mortgage. Pulte offers lot of designs to fit your needs and are really responsive to your needs. Unfortunately, there were some things that were not done before closing, and now now it seems I cannot get a hold of anyone. Maintenance workers miss scheduled appointment and there was no followup. I am disappointed that these fixes fell through especially because I was reassured things would be taken care of quickly.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 1

Brookview Manor

  • David B.
  • Verified HomeBuyer
  • November 03, 2020
  • Galena, OH

Our home buying experience with Pulte was great. Tiffany the sales representative and Josh the Field Manager really did a great job and was extremely fun to work with. The quality of the workmanship and materials at this point I would have to rate somewhere in the middle. I absolutely love the home however, the paint and drywall in several areas needs to be corrected. In addition, to smaller items. Trustworthiness, again Josh was great and he always completed the task how he said he would. As our primary point of contact he was great to work with! The reason for only 3 stars is because of ...

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

Adequate

  • Anonymous
  • Verified HomeBuyer
  • September 09, 2020
  • Naples, FL

It would be nice to have more choices for a custom home. We learned that The contractors after market are significantly less

Total Score 5


Quality 4

Trustworthiness 3

Value 3

Responsiveness 4

Somewhat Satisfied Customer

  • Craig W.
  • Verified HomeBuyer
  • August 20, 2020
  • Fort Lauderdale, FL

The overall home buying process with Pulte was very professional and seamless. Other than a few craftsmanship issues with my home, I am pretty satisfied with my home buying experience. I would recommend a Pulte home to my family and friends.

Total Score 5


Quality 4

Trustworthiness 4

Value 3

Responsiveness 3

Not a Quality craftsmanship

  • Anonymous
  • Verified HomeBuyer
  • September 27, 2023
  • Jamestown, NC

Have seen multiple issues like broken cabinets ( most were fixed later), damaged post ( still not fixed properly), all over window framework are not aligned properly as the blinds could not fit as the overall structures in not lined properly.

Total Score 5


Quality 3

Trustworthiness 4

Value 3

Responsiveness 3

Disappointed with the quality of the current Pulte home. Purchased a home from you in another neighborhood 7 years ago and I feel the quality of that home is far better at half the price.

  • Melinda M.
  • Verified HomeBuyer
  • August 31, 2023
  • Tucson, AZ

Have a home inspector take a look and forward recommendations to the building superintendent. Compliments to Travis who has complied with all needed repairs. Substandard kitchen cabinets for homes in the $500K price range.

Total Score 5


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Perfection!

  • Charles H S.
  • Verified HomeBuyer
  • August 30, 2023
  • Columbia Station, OH

What a smooth transition for us. Estimated completion date was spot on. Workers were polite. Dustin is totally awesome. Diane so friendly and always got back to us within minutes. Dawn and Caitlin awesome as well. I would highly recommend Pulte to anyone. I love our new home.

Total Score 5


Quality 1

Trustworthiness 3

Value 4

Responsiveness 5

Owner

  • Jon N.
  • Verified HomeBuyer
  • May 25, 2023
  • Lake Elmo, MN

The buying experience was exceptional as Pulte bent over backwards for us. Once closed, after the initial week of ownership the response to house issues has been pretty much nonexistent. Although we are truly happy with our home Pulte’s workmanship is only good.

Total Score 5


Quality 3

Trustworthiness 5

Value 3

Responsiveness 2

It has been an adventure

  • Gregory S.
  • Verified HomeBuyer
  • May 03, 2023
  • New Hudson, MI

Julie was very easy to work with. The house was completed when we first looked at it, so we didn’t make any choices other than the house. Now that we’ve been in the house for a few weeks, it’s clear that many of the materials and finishes seem cheap compared to what we paid.

Total Score 5


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

All Is Well

  • Wayne G.
  • Verified HomeBuyer
  • May 03, 2023
  • Fort Lauderdale, FL

Our construction manager Adam was fantastic. It was a pleasure working with him.

Total Score 5


Quality 3

Trustworthiness 4

Value 3

Responsiveness 3

Quick Move in so no feedback

  • Rama Krishna Rao K.
  • Verified HomeBuyer
  • March 29, 2023
  • Cumming, GA

The quality of the structure is ok. Would have been better if there were amenities as well. l building quality is ok.

Total Score 5


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

NA

  • Randal B.
  • Verified HomeBuyer
  • February 09, 2023
  • Jacksonville, FL

We like our new home overall. The follow through on resolving issues has been slow

Total Score 5


Quality 3

Trustworthiness 3

Value 4

Responsiveness 3

The team is very helpful

  • Rena S.
  • Verified HomeBuyer
  • November 03, 2022
  • Manor, TX

The sales consultant and the overall buying experience was fantastic! The quality of the home seemed like they skimped a little. Walls/ baseboards aren’t even straight or even.

Total Score 5


Quality 2

Trustworthiness 4

Value 2

Responsiveness 5

Communication and Staff Excellent, Quality Less So

  • Anonymous
  • Verified HomeBuyer
  • October 08, 2022
  • Livingston, NJ

Everyone we worked with at Pulte, including the sales manager and construction managers, were excellent. Communication was consistent and they were always helpful. However, the workmanship of the home leaves a lot to be desired. For the price, I would have liked to see more attention to detail. We still have tiny holes in the wall, scratches in bathroom tile, backsplash tile that is broken, etc.

Total Score 5


Quality 2

Trustworthiness 4

Value 3

Responsiveness 4

Shelley V

  • Shelley V.
  • Verified HomeBuyer
  • October 05, 2022
  • ALVA, FL

It withstood hurricane Ian for which we are grateful. Numerous little things the need touching up to turn a good experience into a great experience

Total Score 5


Quality 3

Trustworthiness 3

Value 4

Responsiveness 3

Pulte Homes - Moved into a brand new home.

  • Anonymous
  • Verified HomeBuyer
  • September 06, 2022
  • Garner, NC

Moved into a brand new home. Had a roof leak within few weeks.

Total Score 5


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

DO NOT CLOSE UNTIL EVERYTHING IS COMPLETE

  • Todd B.
  • Verified HomeBuyer
  • September 01, 2022
  • Riverview, FL

Everything was good up until our walk through. Tyler our CM deceived us and withheld information on our AC unit. For the first month of owning our new home we were without AC (family of 6) for 2 weeks out of 4 weeks. Had 5 total technicians come and give different reasons for not working. The sod was dead and has yet to be replaced, we had no ethernet outlets that we paid for and are still dealing with that issue. No screens on any of the windows, and multiple electrical issues. Since the new Customer Care Manager came on board, he has been amazing in trying to fix the issues we have. Be ...

Total Score 5


Quality 3

Trustworthiness 2

Value 4

Responsiveness 4

Overall very happy

  • Anonymous
  • Verified HomeBuyer
  • July 12, 2022
  • Gaithersburg, MD

Home buying experience was great. However, I do have a few issues with the workmanship in my condo, for instance the master bathroom countertop is not mounted to the counter. But overall happy.

Total Score 5


Quality 3

Trustworthiness 3

Value 4

Responsiveness 3

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