Pulte Homes Reviews

Customer service was excellent. Thank you!

I would buy again

Everyone from Pulte seemed to be as excited as I was!

First, I want to say that Tyler, the sales person we worked with at Pulte, is amazing! He represents Pulte very well and should be commended for all of the work he does. Even though he works for Pulte, he also does right by the home buyer, which was greatly appreciated. He was extremely helpful from the minute we met him and was always willing to answer our questions, send us pictures and help mitigate any concerns we had throughout the build. I also want to say that the mortage process was very easy and working with the Pulte Mortgage Team made things work seamlessly. As far as the workmanship, there have been several issues that could have been completely avoided had there been better oversight during the build. Because of the pandemic, there have been challenges with delays in materials and a shortage of skilled workers, which I completely understand, but there was very little supervision of the various tradesmen throughout the build. From initially putting the wrong trusses on the house to realizing that most of our impact glass windows have scratches in them but only after they were installed, led to an initial unnecessary delay and items having to be repaired after closing through the warranty department. With regards to Pulte’s warranty department, Matt, who we have been working with, has been amazing and has been making sure that all of the items needing repaired have either already been done or are currently scheduled to be completed and we only closed a month and a half ago. I do want to say that if we had to choose again to build with Pulte or another builder, I still would choose Pulte. We know that building a new home during a pandemic has come with many challenges for all builders and Pulte is no exception. We absolutely love our new home and would recommend building with Pulte to anyone. ... More

Overall, a pretty satisfying experience!

Pulte offered options that fit our budget. Construction completed on time. Responsive to minor repairs needed within the first few weeks of living here.

The sales agent and site manager were great! There were a few things that kept getting over looked as far as workmanship goes, but overall we are satisfied.

My experience was overall good. The sales people were great. The builders were good. My only complaint was some of the upgrades (namely improved carpeting / pad) were less than stellar quality.

Some minor kitchen cabinet adjustments noted after we first moved in were taken care of promptly.

The experience was very satisfactory.

We have built two homes with Pulte. And overall they have a quality, well built product. The staff members that we worked with were fantastic!!!

Overall good. Build fit and finish could be much better. Grass not properly cared for prior to closing.

Overall great experience. Would buy again from Pulte

the townhouse we purchased was already built and available when we needed to find a new home. The color scheme was what I like which was definitely a plus along with the quick move in.

Pulte builds a great product and provides a super support to the homebuyers.

everything went off without a hitch

Great place to come and nice stuff

Having had a custom built home for our previous home we were somewhat weary how responsiveness the Pulte team would be. Much to our surprise everyone we dealt with exceeded our expectations from sales to the construction team. Definitely would choose Pulte again.

Peter and Ricky we outstanding to work with. They were friendly and courteous. They responded to calls and texts and took the steps to correct any issues or questions that I had.

Jodee was excellent to work with and timely with all my requests, the mortgage team was friendly and helpful my field manager was quick to take action for any issues but seemed to lack the time to ensure the quality of the work being done. Overall good experienced team but maybe the amount of construction might be impacting quality.

I sincerely appreciate the Sales Manager and the Construction Manager still in the neighborhood to address the few issues that have come up. Pablo and Marcos are awesome.

The overall experience was good. But, there were some communication gap with the design studio and the builder. The construction quality is good, but the finishing work can be done much better with attention to detail.

Pulte was very responsive in resolving the punchlist items at the closing of the house.

We moved from Minnesota to Texas to be nearer to family. The nature of moving across the country was a challenge in itself. While there were some bumps initially with the build process, Pulte kept us well-informed with weekly builder update calls. When we arrived in Texas, Evan and Landon met us at the house and gave us a lot of confidence in the work being done and their attention to detail. They examined the carpet that was installed and had it replaced right away due to some issues. They have continued to be. helpful as we moved in. Overall, the work the builder reps put in was outstanding. The house is wonderful and Pulte made our moving experience as smooth as possible. ... More

Sales office personnel were very responsive. Closing process was very professional