Pulte Homes Reviews

- Built by cheap materials - Home design options were very cheap even after paying for the upgrades. It was better to receive the home with default design and install later. Particularly, I don't recommend buying appliances with Pulte. One can buy it from Home Depot for almost a half price. Pulte charged high prices, and the appliances installed with cracks/scratches and missing parts like missing glass shelf in fridge. - Almost all doors have issues (cracks, missing screws, loose hinges, locks). Pulte employed very bad quality constructors. - Issues raised from Day 1 of moving in. Garage door glitches, septic tank warning light is on and off, etc. I could not find anything has been installed properly; floors are uneven particularly on kitchen island where you feel the most; upgraded carpet and padding are so thin so you can feel nails easily and padding are so bad you can feel there are nails or some construction materials underneath of carpet. Almost every room flooring has issue. - Paid for the isolated study rooms. It was a total waste of money and you are not sure even they installed any sound proofing. - I thought I was unlucky. But neighbors have the same experience; so we are on the same boat :) ... More

The quality of the home is amazing. When I compared Pulte to other builders in the neighborhood, the quality was evident in Pulte homes. Response time for any issue have been quick and the repairs are quickly taken care of on my schedule. I would definitely recommend Pulte to anyone considering buying a new house and if I ever decide to move again I will use Pulte again in the future!

Great experience dealing with Pulte. Everyone involved was very friendly and knowledgeable. The home we purchased was a great value compared to other builders in the area.

The home itself is a quality build with great attention to detail. Slab, framing and roof are just about perfect. Besides a circuit breaker tripping repeatedly, electrical works flawlessly. AC unit is state of the art and cools perfectly. Our salesperson was wonderful guiding us along every step of the way. We were texted pictures at important milestones and even went to great lengths to suggest extras that we are glad were included. But when it came to the final details inside, things seemed rushed. Doors not fitting correctly and some were swelled from getting wet. A switch in cabinet vendors last minute created scratched doors, misaligned drawers and missing shelves. Perhaps product shortages created this situation but should not have occurred. Our warranty covers these issues and some are expected but many were just poor attention to the final details. Minor repairs seem to take forever but they are being completed as promised. All things considered a very pleasant experience with the important components of our home being a quality build. Would we build with them again? Yes, but we would be more picky about the details inside the home. ... More

Most of my issues would have been fine had the Construction Manager not overpromised everything. He set expectations that we were hoping for and the result was much much lower. The so-called "perfectionist" produced a home that clearly shows a lack of quality workmanship. Simple things like tile grout not wiped away and all over tub and shower, paint on LVP flooring, irrigation not properly installed and have yet to send out the vender (after 6 weeks), and a yard that was not properly graded for drainage shows the lack of detail the team had. Throughout the process, every issue we found was followed by a "remember this for my review- give me all 10s" by the Construction Manager. It sort of felt like extortion and we gave him all 10s so we would be taken care of- insane! If we rated him lower, there was a risk he would drag his feet even more out of spite and we would not have issues resolved after closing. I've fixed most issues from the final walkthrough myself and spent the money not to deal with Pulte (even though the job was done poorly to begin with). There was no review of work done and our "blue tape" walkthrough clearly didn't mean anything (they clearly just took down most of the tape). To top it all off, we were told by the construction manager that they would follow up on us after close to address anything else we may have found living in the home and he literally ghosted us via text. Not a great way to end a relationship and with that, I will never recommend Pulte Homes to any friends or family. ... More

Pulte made the home buying process easy and rewarding. We were rewarded with a beautiful home because our documents were up-to-date, and we met the requirements There were a few defects such as a roof leak, and countertop defects but Pulte responded immediately to each issue. Job well done !

The frustrations began day 1 with a sales team that didn’t respond or follow up to our conversations and inquiries. Many items changed, including appliances, changed after we had signed. The process took double the amount of time we were told it would take, while homes on our street that were sold months after, caught and passed our process. Mistake after mistake, no accountability, and no communication from our sales team. They’re not really a sales team, more of an order taker team that loses touch after you sign.

Overall the experience has been fine. I was set on the lot so I built with Pulte. Our sales representative, Jessica was misinformed on a number of items so we had to push hard to try to get what was promised. Dustin was excellent during the entire build. Quality of material and some crews need to be improved at this price point.

Our experience with Pulte Homes was great. The house is made of quality materials and finishes, they keep on track on building, most issues were responded and act upon. Also, a shoutout to my PM Will.

Our sales person Jelena was great. She answered all our questions and addressed our concern. Our loan process was made simple and easy, thanks to Jennifer and Shelly.

The home buying experience was fine but the craftsmanship and quality are not there. This home is cheaply built and was not even fully finished at the tim of closing. It has been almost 2 months since we closed and some issues are still not resolved.

Being in the construction business we came away somewhat appalled at the lack of communication and the lack of workmanship from the start of the home to the closing of the house. The house was not in move in condition when we had to close which in turn took numerous days to clean before moving in!

We are pleased with the quality of home and reasonable pricing.

Slow response to the issues post-closing

The top 4 got good review but the last one which it was customer service did not customer service service were not reliable they have to get their act together thank you

Very good home purchase experience. Pulte Homes team is easy to work with.

It was great experience. Few things are needed to be fixed though

Too many issues with poor workmanship to give Pulte a good review. Many issues easily avoidable, but grossly mismanaged. The trades working for Pulte have questionable experience and skill.

From the moment we visited the neighborhood, to the decision-making process, through sales and financing through Pulte Mortgage (they made it SUPER easy), we were able to qualify and close within 30 days - just like what was told to us that very first day at the sales office by our wonderful salesperson, Mary. Like clockwork everything happened, and we were able to take care of everything long distance, as we were moving here from out of state. Then when it came to our walkthrough, our construction manager couldn't have made things easier and more pain-free! The home is beautiful and well-built, the neighborhood is safe and comfortable, and the surrounding shopping and restaurants are incredible - we love it here, and I would recommend working with Pulte from beginning to end - we did and they made it about as effortless as buying, financing, closing, and insuring a new home could possibly be. ... More

If I could give Pulte a 12/10 I would. They were amazing, accommodating, and the quality was there. Would definitely use them again!

Select a ready to move inventory homes, and we are very happy to do so instead of waiting for 8-10 months and deal with uncertainty of supply chain, interest rate and all other issues.

I'm very pleased with the whole process of getting the house done and moving in. The builder is very good at all the things that are included and I love the finished product. I was so glad that I had a great team of people who helped me with the financial part. Especially the online service and the fact that I could do it so flawlessly. I made a great choice with Mavera by Pulte Homes.

Half of my backyard has made preservation, as it backs up to wetland. Thus means I cannot do anything to it, not even weed it. I wasn’t told this when I choose the lot, otherwise I probably would not have chose the lot. Feel like it has devalued the property. Just over a month after move in, quality and workmanship on the home is average, but no major faults found. Bought connected home pkg, which still isn’t completely connected. New community so still alot of construction and growing pains with noise and dirt.

The house is great, the construction process of having 4 inspectors ( city, third party, contractors ( pulte and independent) have to check off on all the major and minor details made a difference. We also got to take photos and visited the home site often enough to make sure no major mistakes were done and none was found, but a few minor mistakes were noticed and the pulte contractor had already identified them. The bottom line is the pulte construction process and quality sold me on Pulte. The sales office and construction manager were just fantastic during the entire home build. Rolland ... More

I have had a great experience with Pulte homes in the Marwood Community. The construction manager and warranty departments have been extremely accommodating and gone out of their way to fix any issues with my new build.