Pulte Homes Reviews

THE CONCRETE IS CRACKING IN THE GARAGE AND BACK PORCH ??????

Bad communication and had to argue to get what we paid for. We got a new project manager in January which made things a lot better.

First time buying a new construction home. Built by Pulte. Process was all good except for the choices available at the design center. Fine details needs to be improved. Enough misalignment to makes you think about the qualiti control. If visible imperfections are noticed what about the those items not visible after dry walls.and paints have covered them?

This is the second house we purchased from pulte. I liked the layout of this model, additional half bath will be better.

We have had a good experience with pulte so far. Extremely responsive to everything and also very responsive to warranty stuff after closing. Although there wasn’t much wrong at all with the home. Just very minor things. So far very happy with our decision. Thank you pulte homes!

I've never seen so many corners being cut to save a few bucks and increase corporate profits. e.g. Commode door is an option. Build quality is the worst I have ever seen. Cracks, nail holes, unfinished surfaces are just a few examples. Main I sues are huge gaps in windows outside. Who does this? I've dealt with Lennar as well, and I was amazed how bad Pulte quality is.

Overall it was good experience to buy a house from Pulte Homes. Definitely lot of things can be done to improve buyer experience while buying a new house.

I would like to tell you guys how appreciative I am of your Field Manager Ron Taylor. I know it said no last names but this is positive, Ron has gone above and beyond with repairing and helping us learn certain aspects of the technology that comes with the house. Without Ron I think my relationship with Pulte would have soured really fast. I would also like to mention to Craig, without him we would not have our dream house.

Agradesco a Pulte Homes, por haber hecho cumplir los sueños de tener una casa nueva, su correcto proceder es muy apreciado por mi y mi familia . Nosotros somos de Ecuador y fue una grata experiencia.

Lack of response to poor workmanship!

Extremely frustrated with the speed at which I am getting the support on variety of issues raised. Customer Support executive is extremely slow / or not responding providing status on issues raised

We had a quick and easy experience with Pulte. Started the buying process at the end of November with a Pulte SPEC build and any concerns along the way we’re dealt with. Our construction manager switched right before close which couldn’t have worked out better. Although we only worked with her for a short period before close, I have had a wonderful experience with Jessica! She made all of our blue tape items disappear and has been a wonderful resource in the month since we’ve closed. Couldn’t be more thankful that I had a great first time home buying experience.

If you are closing on a Pulte Home, try to ensure all major items are fixed prior to signing. Reported items afterward do not get addressed and you are ignored. It's just rude and disrespectful, this is a very common conversation with other homeowners in the neighborhood. They may have a 30% profit margin for their shareholders, but it comes at the expense of their customers.

Pulte needs to step up their game for quality control on the use of their sub-contractors. It seemed at the tail end of the build they incurred all kinds of inferior quality workmanship and follow-up. Very disappointed. They did their best to fix the issues, but it was a head ache getting there.

Carolyn did a great job keeping us posted on each step and what to expect next. Whitney was very helpful in helping us pick cabinets, tiles, flooring, lights ETC. Derek the construction manager gave weekly updates on the construction progress with pictures.

Overall a good company to buy from. I felt as though our Pulte contractors were doing the best they could but seemed to have too much going on to be quick at handling some of our punch list items post closing. They were always quick to respond to a message or call about something that needed to be fixed or worked on, but the time to get it resolved at the home wasn't always the quickest. The worst quality issues overall were little things that should have been easy to remedy, the paint and caulk. the subfloor on the second level is noisy to walk on it. Constantly creaking to walk around. (I don't think the builders used screws or glue to join the subfloor to the supports) The painters who worked on this home took no time to tape out edges or even repaint walls that had poorly color matched touch ups. Additionally, the windows needed to be caulked better several cracks and seams. I know these things sound trivial, however buying a model property from a reputable home builder makes you think that they would have contractors with better attention to detail. Overall, happy with the home and glad we bought it but nothing is perfect but there is always room for improvement! ... More

Overall i’m happy with my home buying experience.

Our agent Amy, Our Pulte Finance Team including Kenny, Our construction manager, Tim all were fantastic to work with. A very pleasant experience

My experience with Pulte homes was very professional! The contract manager Russ, was very thorough, responsive and friendly. Handled issues in a timely manner. Thank you!

Overall was a good experience purchasing my home. The home is beautiful but like any new home there are always small issues that arise after you move in. The service request line is quick to respond and fix what’s needed. Overall I’m satisfied and don’t have any regrets.

The overall product was properly done. It feels good to live there and Mark is the best, and I will enjoy having him in a project if I have to buy again with Pulte.

My experience from pre closing to current has been stressful and completing home construction has been a struggle. Sales team is fantastic.

The house still has many unfinished issues and we were rushed to close. All along the way we were assured that the issues were to be addressed. Not until after our physical move in have the remaining issues been tended to, thanks to Toney in Customer Care. Construction and the pre closing department need to finish before giving the sign off for closing. Nick, our construction manager, was aware of unfinished issues. He never should have given the go ahead to close. Furthermore, he and the other construction managers seem to have NO oversight. Someone should be overlooking the job - or lack there of - that the construction crew is doing. I am currently trying to reach someone in the corporate office to discuss this further. TY ... More

I did a thing! I bought a home without physically setting eyes on it. My wife saw many homes in Illinois where we lived but there was something different when we entered a Pulte home there. It was well designed with great space. We fell in love but the price was far over our budget. Last December we visited Georgia to see a totally different house which my wife didn’t like, we checked others but no luck. We returned to Illinois and I continued my search and noticed the Pulte Furman and Continental builds. We liked them and then I contacted my realtor to help us check them out. She became our eyes and ears till we closed. On seeing the house for the first time 5 days ago, we were not disappointed. Just a few minor oversights that we expect to be fixed I.e not keeping an air filter in the furnace and a malfunctioning forest in one of the toilets. Overall, we love it here ... More

The home we bought is beautifully finished and was ready on time. Our builder was thorough and my family could not be happier.