Pulte Homes Reviews

Great company to work with

My Pulte team, from the sales representative to the mortgage team to the on-site construction team, went above and beyond by responding to my emails and text without delay. The design options offered to allow buyers to build a unique home surprised me. I recommend Pulte Homes to anyone wanting a home that is as beautiful as a custom home but affordable.

It’s a tough time to be building anything, but all in all we had a good experience with Pulte so far. Our construction manager has been the biggest part of our positive experience. Being honest and guiding us through our build really helped what could have been a very trying experience due to delays, to a positive one.

We were remote buyers, yet the Pulte team made sure to stay in close contact with updates, pictures and important milestones/information throughout the process, including a virtual settlement to accommodate our move schedule. Solid team of sales, construction management and settlement resources. Thank you.

Disappointment with lack of response to post closing issues that are still outstanding with no promise to address

The homes are beautiful. If any discrepancies are found after the home is purchased, it is covered under warranty but they are not the fastest to get someone out to fix the discrepancy. Been waiting almost a month to have a drywall issue resolved.

It was very good experience throughout the home buying process. As a first time homebuyer, I was little nervous about it, but it was very smooth process

Overall I'm gonna say it was very positive and that I like the experience and the home. HOWEVER, architecturally I am very upset with where they placed the water tank and the fact that it takes over 5 minutes to get hot water through the tap in the bedroom and in the kitchen. I think that is unacceptable. They say a "tankless" is an upgrade but I disagree - I hate it. I am thinking about hiring a plumber to put in a regular water heater in my master closet so I can have hot water as soon as I turn on the faucet. I am very livid about this.

Overall quality was good. Seemed to be in a hurry to get the closing done by the end of the month. Some sloppy work especially the painting and cleaning before occupancy.

Great experience. Especially Sales person Alex was so supportive and responsive.

Builder Rafael was great and very responsive. He heed to our every complain or issue during construction process

Our Overall experience is good!!

The Pulte team made my buying experience a great one. Very organized and I feel they listened to my needs and wants. Love my home.

Very easy process to submit tickets for issues after closing and response time is quick

The whole experience from selecting our home to the finished product was excellent. Follow up however on defects has been challenging.

Building a new home is always tough. That said, for the vast majority of the build with Pulte was great. And so far, the warranty work has been handled quickly and very professionally.

The whole process was great!

The level of customer service we received from the on-site sales agent was exceptional. From the very beginning, through to completion of our home building process, she communicated with us on a regular basis. She responded quickly to all of our questions honestly and professionally, which was so very much appreciated since we were moving from another state and unfamiliar with some local practices. It was a genuine pleasure to work with someone who was so positive, knowledgeable and efficient.

The people we dealt with through the whole process were very knowledgeable and responsive to all our questions.

It's great Experience initial purchase to final move-in.

Great work. Quality home. Little delay due to supply chain issue,

The Pulte process provided weekly communication through out the building process. Everyone was very responsive.

We had an awesome experience (Builders team)from the initial purchase of the home from the help/ extended by the sales rep(JC) who helped us thru the process. To the customer care manager(BP)who was very responsive and accommodating in resolving issues with the new home much to our grateful satisfaction. Thank you.

We just wanted to say thank you to everyone at Pulte Homes who helped us create our dream home! It was an awesome and wonderful experience and we would highly recommend Pulte Homes. We absolutely love our new home and have received many compliments on it! It was built with the highest quality and turned out even more beautiful than we ever imagined. Thank all of you for your hospitality.

Nowadays, purchasing a new house with all the craziness going on in the world is a major challenge. Only the experienced builders are figuring out! Pulte is definitely one of those builders. Customer service, open communication, honest feedback and immediate follow through are the reasons that Pulte made our purchasing of our new home such a nice experience.