Pulte Homes Reviews

Too many turn overs of oversite management has caused items to not be properly completed. Many items are still not completed after two months of moving in. Even the follow up warranty group/manager has left with no notification or who is working on completing the remaining issues. I am not happy.

i loved the fact, i was walked thru every step. i was given POC that i could contact. Due the nature of my job i was not always available for contact, Pulte rep were always happy and helpful. Sale rep Gratziela, would send me pictures and measurement. She listen to my family even thou they were going to be living with me. I went to the house often :) before it was built the contractors/workers always greeted me friendly and explained what step they were on.

Homebuilder did excellent job. Everything was done in timely manner

The design and style of Pulte Homes, location and the neighborhood layout are what lead to our decision to purchase a Pulte home. We are very happy with our home overall. That said, to be honest there are some small quality issues, which the team is quick and responsive to resolve, but they do exist. At the end, there was some rushing and it resulted in floors and paint splatters not being fully cleaned up and some other small blemishes like excess grout in the master shower, etc. I would highly recommend Pulte, they are great to work with.

I recently moved into my new home built by Pulte in Woodcreek community, Fate Texas. It was a great experience as we were carried along during the entire construction phase. The build is solid, beautiful and value for money paid. All professionals that were involved were helpful and supportive.

The folks at the Mortgage application and Title company, both which are with Pulte Company names are functional robots. They are friendly and got the job done but beyond that...you should have the privilege of seeing for yourselves.

I had to do a out of station closing and the management team was helpful in assisting it seamlessly.

This house has been a dream come true. Great neighborhood with lots to do. Beautiful home we can be proud of. Amazing layout and attention to detail.

As a first time home owner, the experience was new and exciting! Our sales person was thorough in letting us know our options when considering purchasing a town home and the different build outs available. The tour of the model units was thorough and gave me and my fiancé a good view of the space that worked for us. Ultimately, we chose the Greenwich layout, which provided the most space out of all the build outs. We decided to proceed with putting in an offer and the process started. When it came to funding process and getting approved for a mortgage, through Pulte, things did not go as smooth. Upon speaking with the coordinator, we were given clear instructions on what was required of us on our end to follow through. We complied with all the requested documents, statements, and unrelated accounts. The frustration set in when the EXACT numbers would not match up to the single dollar and a lot of the income was questioned, even after a thorough explanation on the source. The biggest hiccup was the change of an account, due to an unfortunate car break in where the account number to the bank was compromised. Upon that incident, the said account was closed and monies transferred to new account within same bank and same owner. With that explanation and proof of transfer, account closing, and account opening, the representative seemed to be confused, even with thorough explanation, and seemed frustrating to continue to explain ourselves. Unrelated accounts were continued to be brought up and we were at a point where we did not want to move forward with the purchase anymore, so much so that we did not care to lose the earnest monies of $73k. By far the most frustrating moments, even with proof of all monies. This begged us to question whether our information was secure or even going to the right place. We are glad that the phone communication was being recorded, so that upon the review, you can judge how clear we were in explaining everything that was asked of us, and still, have the representative not understand. We’re just glad that the whole process is over and that we are moved in to our first home. ... More

We appreciate everything with Pulte homes, starting from Nick at the sales office who is always ready to help us with anything, following with Gary and his team to deliver almost the perfect condition of our new home, then John and his team are always available for any questions after we moved in, the list is so long! We are very happy and grateful to be one of the Pulte Homes owners!

One word to say about pulte is “Worst”. Right from the beginning of home contract signing nothing went according to the plan. Delivery date got pushed 4 times without any prior notice. I was literally homeless for almost 23 days staying in hotels and friends place due to Pultes last minute date push. No compensation was provided with all these issues. More over after moving in, house is sub par. Floors are with paint stains, my master bathroom was completed after a month of move in. Still open issues yet to be addressed by service team. As soon as we raise a service ticket, first response would be it is as per spec and no issues with the installation. Is Pulte thinking that we are that dumb that we do not know anything and we take whatever they say? Classic example: my dishwasher was not draining after I move in, raised a ticket, got an appointment fixed, on the appointment day customer service person called and told me that they cannot make it today as they are waiting for spares, Really? Without visiting and checking how they decide that they need to change something to make it work. The above is one in many, better please avoid pulte if you can. ... More

There are several small details and bits have been missed and construction manager should have focused more on these details.

Sale representative Jose is nice. Field Manager Shaun is very patient and supportive. However, the response from warranty group needs to be improved.

I had a great experience in the buying process with Pulte. They were responsive and great in explaining and guiding me in every step of the process.

Overall experience was good, I’m just not use to the slow Florida construction schedule.

The quality of the structure is ok. Would have been better if there were amenities as well. l building quality is ok.

We love our new Pulte home!!

very good very pro im happy

Purchased primarily for the location and immediate development/community. Quality build and construction with a few over the top features often dictated by over zealous local inspectors. As a spec home, Pulte limits your choices and say in much of the design but this is standard. These are not custom homes. Overall build, fit and finish is very good. Minor issues have been addressed promptly. Final move in readiness also very good but disappointed in condition of garage floor as there were lots of spots of plaster mud and other debris that must now be removed once the weather warms. And will require us to empty the garage for them to do this! ... More

The construction mgr. was OUTSTANDING and made the experience positive despite the negatives. This individual is DIAMOND for Pulte. The finish work (trim, paint, hardware, cabinetry finish) is poor and very disappointing. Response time is fair; the design center and closing depts of Pulte was an awful experience. I would start those depts completely over. Inadequate time for the design review; Communication on available options (hurricane proof windows) was very disappointing that we could have had them without a massive delay; the non-HP sliding doors are poor quality and no one in Pulte will accommodate us on a change. I wrote directly to Pulte corporate office and they never responded, simply referred my inquiry to the local sales office. ... More

My husband and I had a very smooth process in purchasing our beautiful home. The layout is beautiful and perfect for our lifestyle, and we were very happy with the service provided through the Pulte team.

We've lived in our home for over a month now, and items that were not finished when we closed are still not fixed. Over promise, under deliver, that's the Pulte way.

beautiful layout but very shoddy workmanshiip. still waiting on celebration walk issues that did not get completed after my first walkthrough. still finding cracks and issues that have been reported to the builder but still have not been addressed.

Great team to work with

Great staff and excellent process.