Pulte Homes Reviews

An excellent fast and safe experience

Finished our home on the agreed amount time. The quality of our home is very poor. Zero supervision of workers and now we’re trying to play catch up to fix our patchwork house. Every time we turn around there’s something else that was done poor or incorrectly. Wouldn’t purchase this home if I could go back in time.

We would like to thank Colton and Mike. They made the process of building a new home go by seamlessly. Mike was always available to help on the buying side and Colton was always near by on the build side. Since this was my first time buying a new home from scratch, I was there daily, observing every step of the process. It’s very exciting watching your home come together and then finally getting the keys. We are very pleased with our new home from Pulte!

The PM in charge of my house construction was great. He was always keeping me informed, on schedule, and when an issue happened, he has been always taking care of it, immediately. The only thing I miss is the option of being able to make changes to the house, like the flooring, along the way.

We are thrilled w our Pulte home- and the number one reason is our construction head Lee Roy! Throughout the process, he kept us informed weekly & always returned our questions in a timely fashion. Professional with a great smile, Lee Roy put us at ease and made us comfortable & confident in the process. He made our house a home. Thank YOU- Lee Roy!!!!!

Overall a very good experience. Closing took place on time. Now awaiting completion of punch list items following move-in.

My husband and I bought our first home about a month ago with Pulte. We ended up buying a spec home that was ready for move-in within a month. Gigi our construction manager was amazing and worked diligently to complete all items on our list from our personal walk through and our private inspection list prior to closing. Overall we were very happy with the process of buying a Pulte home for our first home.

We had a very good construction manager that finished the job. However, we went through 2 not so good managers that very not good communicators. Pulte builds a beautiful home, offers lots of upgrade options. Very disappointed with the number of cosmetic issues that we have to deal with after closing for the price point of the home that could have been taken care of prior. Now we have to deal with it over an extended period of time. We love the home, but the building process unless you are involved in a close relationship with the construction manager, can be disappointing. However, we would recommend Pulte to our friends. ... More

We regularly experienced delays or difficulty communicating with our construction manager, Logan. During the construction process of our almost $800K home, he was often unresponsive for days or weeks at a time and only responded after several follow-ups when cc'ing everyone we'd talked to from Pulte. Whenever we met in person, Logan wouldn't take notes about our concerns and smirked at our concerns about poor finish quality and workmanship. During our final walkthrough, we also met Cameron, our new point of contact for post-closing warranty concerns. Cameron has also been completely non-responsive to our issues. Thus far, the most success we've found with getting our issues addressed has been to submit a ticket through Pulte's service request website. Structurally, the home is sound. However, Pulte's lack of oversight on their subcontractors and willingness to accept poor quality workmanship have left us, as the new homeowners, bearing the responsibility for addressing issues that never should have occurred. Be aware, should you choose to build a home with Pulte. It's obvious that their primary concerns aren't homeowner satisfaction or quality. ... More

Paint, texture, floors. Cabinets, tile. You name it! We are going to have to warranty so many items! Everything has a “short cut”. Flooring. You name it.

It was a pleasure to work with proffesionals during the entire project. I am very satisfied with my new home and am looking to many years of enjoy living in it until my time is up on this earth.

Evan and Donna were amazing throughout the process! I couldn’t be happier with my new home!

We love our new home. We have had a few minor issues, but everything has been felt with fast and efficient! Thank you for your amazing customer service team!!

Overall, I think the builder provides solid quality and value for the money. Mine was a model though it had only just been framed when I signed the contract. If you buy a model, there is absolutely no flexibility from the builder. The answer to every question is no. I didn't think that was necessary, but just be prepared. Further, some of the information they leave out is annoying, i.e. the finish of the walls. Or the items that are extra, low cost, but annoying, i.e. no keypad for the garage is included, or the poor looking garage floor. Having said that, it does appear to be a well-built house and the warranties seem to be a big positive. The construction manager is great, but again, his hands are tied. For a little effort to some small details, they could have gotten 5 stars from me. ... More

Buyer beware prior to close. Workmanship is cheap and they say they will fix it before close and they don’t. They say submit work request and nobody responds back. I was give Michael Suich number and you can’t leave a voicemail and he doesn’t return emails. Not satisfied at all. Buy anywhere else but a pulte home. I never had issues when I bought my house with Mattamy.

Pulte homes are great! From the quality of their homes to the high quality of customer service from everyone I worked with. I highly recommend going with Pulte homes

Great experience. Enjoying our new home.

Nice experience. No issues

Beware of the workmanship, we closed on our home and there were a ton of things that weren’t completed, things that were rushed leaving the job itself looking like it was done by inexperienced contractors or that they just rushed to get things done as fast as possible. First day in the home we had a leak in the wall that once they discovered where the leak was coming from it was a screw that punctured a pipe and then was covered up with tape! The grout in the master bathroom began completely falling out in week 1 of being in the home. Some of the appliances we picked out weren’t what we asked for once installed, there was paint on every hinge on every door that needed to be replaced. All the moldings on the first floor had to be redone because they were chipped in places the corners looked a mess. Our construction supervisor lied about certain things that the warranty woman told us weren’t true. We had to get the district manager involved. The cabinets in the kitchen weren’t finished and there was damage on most of the doors and shelves and again slapped together with no pride in what was done. Now it’s taking months to get the contractors back out to fix what they did and should’ve never been done like it was in the first place. Buying our dream home became a nightmare! ... More

This was my second new build home. My first was with a different builder and the experience with my previous builder went so smoothly I regretfully assumed the process would be relatively good with any new build. I was wrong. I am so disappointed in my Pulte home. I feel like I was scammed into accepting poor craftsmanship. I bought this home less than two months ago and already want to put it back on the market to get rid of it. All they do is cut corners with their houses then promise an exhaustive warranty. I rather not deal with issues and cheap materials in the first place.

Working with the Pulte team, specifically Hanna (sales) Terran (CM) & Gianni (FM) has been an experience above expectation. We could not be any happier with the entire process from first visit to the model to now standing in our beautiful home writing this review. We 100% know we made the right choice going with Pulte for our new home and next chapter in our lives - Team Pulte is the best!

I received the house out of necessity, terrible finishes, and worse guarantees very poor quality in the finishes did not deliver the things agreed in the contract very bad experience in general. 2 months after receiving I am still waiting for them to come and fix many things in the house.

Rough finishes, no quarter round , guest bathroom clumsily designed for door opening, front door entrance had dried concrete or stucco difficult to remove, door hinges had paint. Nothing large but most minor size issues.

Our experience was up and down with a bunch of delays but both Nancy and Austin took great care in keeping in communication with us and getting us in our new home as efficiently as possible.

Our project construction manager was amazing. He kept us informed throughout the building process along with Hanna our sales consultant.