Pulte Homes Reviews

Linda, our Sales Person, was always helpful in answering our questions and showing us the information that we requested. Jeremy, our builder liaison, throughout the finishing process has shown professionalism and the willingness and follow-up to complete items that were requested..

The home buying was great, but some of the materials used and the workmanship is poor, I am still fixing mistakes. Not one thing addressed at the walk-through was fixed before moving in, very poor CS.

The whole process was great !!! Jared was simple the best !! He was on top of everything and resolved anything quickly. Everyone seemed so pleasant, and extremely hard workers ,

Our home has about 6-10 minor issues that we keep getting promises for repair - but it hasn't happened. We've lived her for almost seven weeks. Home is very nice and generally good construction and features, with the notable exception of the interior paint - it's terrible, apparently sprayed on with no primer, and we will be repainting everything as soon as we can.

One of the employees was very responsive and helpful. The other not so mch

I am a new homeowner, and I must say moving all the way from New York to Florida Pulte made the process such an easy one. The construction manager Melvin who was in charge of my home went above and beyond in explaining everything about my new home from explaining the sprinkler system to how to change my air conditioner filter. I would 100x recommend my friends and family to buy their home thru this amazing company.

Flooding problem that should have been addressed before closing

When buying a new build it’s important to see the home before you buy. The process of buying was fine. Knowing the details about the home are just as important.

The homes are not worth the price. They are made of cheap materials.

If i express my sincere appreciation for the exceptional experience I had with Pulte Homes during the purchase of my home. As a satisfied homeowner, I wanted to share my positive feedback with you and highlight some key aspects that I believe other home buyers should know about my experience with Pulte Homes. First and foremost, I want to commend Pulte Homes for the outstanding quality of construction and attention to detail evident in my new home. From the moment I stepped into the property, I was impressed by the craftsmanship and superior materials used, which truly set my home apart from others I had seen during my search. Furthermore, the variety of floor plans offered by Pulte Homes allowed me to find a design that perfectly suited my needs and preferences. The flexibility in customization and the thoughtful layout of the home have made my living experience incredibly comfortable and enjoyable. I also want to acknowledge the excellent customer service I received throughoutthe homebuying process. Your team was always prompt, professional, and attentive to my questions and concerns, making the entire experience smooth and stress-free. Additionally, the energy-efficient features integrated into my home have not only helped me reduce my utility bills but have also demonstrated Pulte Homes' commitment to sustainability and environmental consciousness. Lastly, the community amenities provided in the neighborhood have added tremendous value to my living experience. The parks, walking trails, and recreational facilities have fostered a sense of community and belonging that I greatly appreciate. In conclusion, I am truly grateful for the positive experience I have had with Pulte Homes and would highly recommend your company to anyone in search of a new home. Please convey my gratitude to the entire team for their hard work and dedication in delivering such a wonderful product and experience. Thank you once again for everything. I look forward to many happy years in my Pulte home. ... More

The Monica in sales was outstanding, the project manager overpromised and underdelivered, the customer service manager Rob has been great.

Adam was, by far, the most attentive, caring, and helpful person we have dealt with. He addressed and solved all our concerns and answered, explained all our questions. He went above and beyond to be sure we were satisified.

First off, the people that work for this company are great. The responses I get and the customer service have been wonderful. That said, if I could do it all over again, I would purchase from Lennar or DR Horton and save 60 thousand dollars. The home is of the same quality as the other builders in my neighborhood but you pay for the Pulte name. Here are just some of the issues I had upon moving in. AC duct work in the attic was never hooked up to the vents in some areas. I’m missing insulation in some parts of the attic. The built in stove was never wired in and I had no way to turn it on for 2 weeks. The refrigerator water line was never connected prior to closing. I am missing an exterior electrical outlet by my front door. Several cabinets are damaged. The weather stripping around the front door and garage entry door is missing in places and I can see sunlight coming through. These are just some of the issues. Like I said at the beginning, the Pulte team is great and as a former DR Horton owner I appreciate good customer service. The overall home product is no better than the other builders and you are only paying for the name and the reputation Pulte had years ago as a premier builder. ... More

The home was built with quality but not 100 percent finished . Trim packages and other qualities that should be standard are extra . House not really finished with unpainted garage , shower tile not sealed and do your own grass . Move in but can’t take a shower and yard mud becomes owner issue . Supervisor Nick was great , and responsive and kept buyer informed . Need follow up now on punch list items that were not finished prior to closing .

Nadia and Nate were great. After closing we noticed damage to the front door. Sent an email and work ticket along with photos and have not had any response.

The Sales team was/is great to work with. They were patient with answering all my questions and didn't try to sway or influence my purchase decision. Great communication, updates provided with pictures during the various build stages was value added service on display. It made the experience more special. Found some surprises during the build, like the closet being omitted from the basement by the wet bar. All marketing info and online interactive tool included the closet. Was informed at pre-drywall that the closet was no longer offered and no option to request it. Another surprise was a miscommunication with the design team and the Construction manager about having both recessed lights and pre-wired vanity lights in the secondary bathrooms. We worked through this as a team and I'm very happy with the outcome. Loving the house! After moving in, discovered we may be missing a heat vent in the master bathroom and a cracked window in the garage door. Some additional minor oddities but an excellent work of craftmanship. Overall, we are so pleased with the building experience and the final product. Working together was/is indeed the secret to this success. ... More

Overall it was a great home. We really enjoy living there. Other than one closet in one of the bedrooms where the door is designed wrong and when you put your clothes in the closet you can’t open the door to get into the closet. Everything else has been great.

Overall the home buyers process has been great. Pulte team has been great but the subcontractors have been horrible with responding and fixing issues especially the electrical team. I’ve been experiencing electrical problems since moving into my house and they still haven’t resolved the issues. Closed February 13th and it’s currently April 16th. Two months of not being able to fully enjoy our home.

We’ve had a few issues we had a leak under the sink that was no big deal that was fixed right away. We then had our slider on our lanai when I went out and then shut it. It locked because the pin in the handle did not come back out to stop it from locking, we had to hire a locksmith to come that night because we were locked out of the house at $300 which we were never reimbursed for they came and fixed the door and we were told that that does happen sometimes when it was misaligned so they realigned it we had the patchwork done on the wall and repainted Some of the screws started to fall out of our garage door and there was no end on the wires to keep them connected in the sensor of the garage door. I had the sensors fixed and then the door company came out and said that the door must’ve been hit because the first and the third panel Bowed while we’ve had our garage so our car has not been in the garage The guy that came out was extremely rude and arrogant from D&D garage doors and then I never heard back from customer care person. I had to text him to find out what was going on and he said oh the garage door company said it must’ve been hit they’re not gonna cover it. Well you can’t hit the first and third panel unless you got a really special car, especially when they are, 6 feet away from each other. The spots that were bowed we’ve had our sprinkler systems break and not have water on our lawn for a couple weeks. We have an issue where all the connections are for the water system where it is a deep hole I have contacted the HOA and put in a request for that to be fixed because it’s a safety issue I have a child that is blind and she’s falling in there already That still hasn’t been fixed and we’ve been here a month ... More

Little small things not great at all!

I submitted my list of repairs several days ago, but have not received a response. I reported people changing their oil in the mail box parking lot. The sales person at the model said to me “sounds like a management problem.” Management was already gone home and I was disappointed with his lack of care about responding to my complaint. I reminded him the development is under builder control and this is against the community rules. He straight could give a crap. Disappointed on 1/23/24 at 5:30 pm.

The purchase & build process was beyond what was anticipated, truly professional. We now have some understandable outstanding items which have come to light since moving in, 1 month, which do not seem to be getting any attention. This is concerning as that list is growing. This seems to be widespread across our development. How do you get Pulte’s attention once they have your money?

Our walkthrough was very well done, Thanks Chris! Everything is working fine after two months!

My overall experience was good. I am sure just like every other builder issues come up. I was not a fan of our construction manager as nothing seemed to get done until we closed and I started dealing with the Warranty manage. Dan has been amazing and I cant say enough about the help he has been. He truly cares and tries to resolve everything as soon as possible.

Very good overall experience with Pulte. Builder and representatives that we worked with were very helpful and responsive. Would recommend Pulte to friends. That being said, Pulte should pride itself more in the quality of their developing sites: clearly mark lots, make sure lots are staked, make sure lots are livable with an open yard for families, etc. Overall good experience with the company, however, my family is paying out-of-pocket fixing our yard to make it more livable for a family when we asked prior to closing for Pulte and their land developer to help accommodate the back yard more for our children and pet. Aside from this only setback, I would rate my experience at an 8/10. Very satisfied otherwise. ... More