Pulte Homes Reviews

This was my third home built within the Pulte Corporation. A very interesting process, since COVID was at its peak. However, this experience seemed more aggressive with certain aspects with the closing process. Just was not accustomed to certain lack of professionalism and communication. But in the end, I was satisfied.

Overall everything is very lovely, but there are finishing touches that were done sloppy!! We will be happier once things have been corrected!

My overall experience was great do far.

A Great home buying experience

The overall buying experience is great however, the responsiveness post buying has been very slow.

Stay in touch with your superintendent. I am in my home almost 2 months and I have never met or spoken to mine. Received only one response during the build

The space in the house especially Bedrooms are great. House model plans are great. Sales and customer service guys are great. The major issue I ran into was workmanship. I had lots of poorly finished Items in the house after I moved in. Which they ended up replacing one by one. Maybe the field manager should do better on that.

But few issues are there in newly constructed house specially with heating system is very poor, looks like they properly not installed. Called several times for the service but people come and won’t fix. This only issue I have with this new house so far!

Beautiful community !! Georgeous home !! Great neighbors ! Fantastic location !

Salesperson was a great help in designing home and materials used. Our general contractor left to move to Georgia about half way through the build. We were assigned a new contractor who took over build. After we moved in to our new home we discovered many finishing defects in home. After making a list of problems and being assured problems would be taken care of a month and a half later none of these problems have been repaired. These are not structural problems but finishing problems. Such as doors that don’t close. Door handles that don’t lock. Cement work stained on walk way. Sloppy and unfinished painting. Love the house just wish these problems would be addressed in a timely fashion ... More

While Pulte shrives to build beautiful homes, the contractors and their laborers are not performing and producing products (homes) to pulte’s standards.

The concrete (entry way, driveway and sidewalk) look like poor workmanship. Our entry gate was done twice and installed the wrong way….was told all would be taken care of…still waiting for all to be fixed As well as some smaller detail in the home

Please note I had not Responded to any of the reviews you asked for the review for the completion of the home. Because I'm still waiting for the list of items I still need corrected! or adjusted it's been 3 weeks we provide a list of 5 item's. Since then I have 2 additional item's need fixing. I realize Pulte is working on completely all these new home on my track and the field manager's have dead lines. These might be small matters to Pulte but to a new home owner it matters. Thank you for asking M & S Cortez

Few things need to be addressed but haven’t had a cycle after two months to provide feedback. Cabinets bag walls and certain finishing points needs addressed.

The people are great to work with the workmanship workers need to pay more attention to detail

Overall it is OK. It would be nice to have options for the choice of colors and option to choose the finish like Eggshell, Semi Gloss etc. instead of just one color for walls and ceiling with FLAT finish.

Okay problems not fixed

Our project manager was great. He kept us updated weekly with updates to our home through the construction process. The sales agent we first initially dealt with was very friendly and professional. Everyone worked really hard to make sure we were happy at closing. A little sloppy with the paint as overspray on window sill areas and floor. Mismatched door going to our garage compared to the rest of the house. AC not cooling a room and took 1 week to get response from someone after submitting a ticket (still pending resolution). Landscapers ran out of grass and can tell where they laid the 2nd portion as much fuller. I wish they would pretreat the soil as I have been picking weeds daily ... More

When in initial order phase, there are more options and add ones which needed to be discussed . Additional lighting, recepticals, faucets, utility room finish, garage finish.

it's ok, some things could be much better

It was an okay experience

Our family loves our new home and am so happy that we are living in such a great home and community. The overall experience was great. If anything Pulte was very patient with us as we were having some delays with our lender and closing in time. The home is such a modern and amazing home with a great layout. Everything about our home is perfect with the exception of a few minor details. Seems like the floor boards are bit loose when you walk on them because it doesn't feel completely solid while walking on the wood floors. The stairs have nails coming out upwards and at times you will step on them and get poked by them. I wish there were a remedy for it but i was told that it was to keep the carpet on the actual steps. Lastly the sliding doors don't seem to lock smoothly. You sometimes have to shut them a certain way in order to have the door actually lock. Overall still a great home. ... More

I really enjoy the house and so does my 92 year old mother. The floor plan is such that it is easy for her to get around with her walker. The construction is very sound and good. Still waiting for the completion of the back splash. We had a little mishap with back splash, but it should be settled soon.

Nice home and nice location.

The home building process was a great experience. We are having more of an issue with communication with our warranty specialist. I know there are a lot of Pulte homes in the area and she is spread thin but when I ask a question or have a problem I shouldn’t have to keep following up to get an answer or resolution. The expectation is within 24 hours and that really hasn’t been happening.