Pulte Homes Reviews

Pulte was phenomenal end to end. From our sales person, to the job site manager, to the community manager we were very impressed. Very easy and high touch customer service. The metro association HOA isn't so great though, it was harder scheduling our move in than buying the house. I will recommend Pulte, but will tell people to be wary of which HOA is used. Guest parking is also ran by the HOA and is super strict as well, it's hard to have friends visit. One star was removed due to HOA.

The walk through process was great!

Nick, the site manager has been outstanding through out the entire process. As a first time home buyer, he made it look so easy with his quick respones and attention to details.

We could not be happier with our overall result. We are thrilled everyday to be here. Our experience with the sales team, management and construction manager was great. Our almost 5 star rating was do to a very bumpy ride with the mortgage team. We did not receive our mortgage approval until the night before our actual closing, which was 8 months after our purchase contract signing.

Overall great experience, only issue was a little bit of difficulty getting in contact with the sales person but other than that the builder and foreman made up for it!

Mortgage experience could have been smoother

Very well made, solidly built. Is it the finest construction materials...not everywhere...but for the most part, yes. The lower grade stuff is the stuff you might replace right away for style...carpeting, range, refrigerator....those are the main things. As for doors, hardware, toilets....they are good quality and will last. The building is very nice on the outside, very happy with that. It doesn’t look like an “affordable” income restricted bldg. As such, I expect certain things not to be premium grade, of course. What I have is warranted, and things do seem like they will last. I will not replace for style...as I bought this because of my budget. All tolled...I am quite happy and would readily recommend Pulte. ... More

The process went smoothly for the most part, and communication was generally clear and professional. Any questions or concerns we had were addressed, though there were a few moments where timelines or follow-up could have been a bit quicker or more detailed. Our concern moving forward is how well Pulte stands behind its warranty as a few neighbors have had issues with workmanship. Sales team was slick and glossed over some details we didn’t expect. A little more forthcoming would have been nicer. Pulte is building so much in our area that they probably can’t find enough quality staff. We love the house and community and hope we are here for a long time. ... More

We recently purchased a new condo, built by Pulte, in the Potomac, Maryland area. The experience could not have been better. The sales associate, Devon, was professional, friendly, and very understanding of our needs. She guided us through the processes, even calmed some anxiety on our part. The construction supervisor, Sean, was also terrific. He kept us informed on construction progress and met with us at important stages as our condo was being completed. He was always available to take calls or e-mails and was extreme helpful as we moved in, making sure that our unit was ready for us. The whole experience better than expected - from contract signing to move-in. We really enjoy our new condo and appreciated the support we got from the Pulte team along the way. Thanks ... More

Even during the actual moving in process they guided you through.

Talk about a “all in one”experience! Whole process was very simple. Financing was a tad more painful than usual. Tons of askings of the same documents and explanations for minute items but all in all, not bad at all.

Windows are not isolated well and it very hard to heat up the first floor. And that is a big issue, the temp difference between the first and second floor is almost 15F… cold air comes in each window.

Closing was very easy and I was able to do this at a distance from Arborwood.

Sales and construction people were very helpful. Completion was just in time to avaid complications in moving. Unit is well designed and upscale. We are pleased with our purchase.

Home was built quicker than originally expected and the followup to inquiries as well as weekly updates was absolutely outstanding. Although we experienced some frustrations from PGP Title and Pulte Mortgage, both of whom we partnered with during construction, the Pulte Construction Team was incredibly professional and responsive. And although our post-closing experience involved several issues, the Construction Team responded immediately to our expressed concerns.

Bought a new home from Pulte that was an inventory home. Quality is what you would expect for an inventory home built in 2025, although there were some upgrades in this home. Pulte has been great, allowing us time to discover glitches that were not caught in the building process. Repairs have been prompt. No complaints. Because Pulte does not have a long history in Utah, I am a little concerned about the craftsmanship used to build these homes, time will tell.

Terrific location and floor plan. Hallways are beautifully done, well lit and very clean. However, major drawback is that there was no real plan in place for visitor parking. Truly nowhere close by! Garage is convenient but only one designated handicap space in a building that attracted many seniors.

Steven went above and beyond to make sure our small issue after closing were fixed. Many times coming to fix it himself.

We were very happy with the Pulte homebuying experience, until an incident that happened at the very end. We specifically selected a lot in the subdivision with a prime view of a small lake. However, just before closing our lot was landscaped with a large holly tree right in front of the lanai, significantly blocking our view of the lake from our home. Despite several pleas to both Pulte, and the homeowner's association, we were told we could not have the tree relocated, This marred what had been an excellent homebuying experience up to that point.

Pulte homes in Deerlake Ranch provide beautiful and luxury house at reasonable pricing. Being located in a good neighborhood and close to highway and Porter Ranch and Canoga Park gives you lots of opportunities. The neighbors are very friendly and everyone is trying to make a community here. Houses have been built with good design and are very spacious. The quality of material and built if OK and not really high. They could have done a better job as sometimes you see things like constant lighting flickers or sounds in your vents and also stain on counters that shows better materials could have been used. But we have to be honest. The value matches the price. We are overall very happy. I have to give credit to the maintenance team (especially John and Tyler) who have been great the whole time in timely manner and always trying to help out. They have already addressed many of our concerns and fixed some. The buying process was overall good and straightforward. I would highly recommend these house as they offer lots of space, great design and great community. ... More

Our one level home is perfect for us. We are enjoying the community and getting to know our neighbors.

Our original PM was extremely responsive and was able to get workman to quickly address issues. At the 30 day mark a new PM was assigned and it has has been a little slower, probably due to the holiday’s and weather in getting to our punch list items. Both PM’s have been easy to work with.

Workmanship is good considering the allowed materials. My complaints are regarding materials. Flat paint is bad. It cannot be washed. I would have rather been given an allowance for appliances because these are REALLY BASIC. Jered’s explanations of everything were very comprehensive. Any issues I reported to be addressed have been so far taken care of in a timely manner.

I was impressed by the professionalism and effort of all of the Pulte staff. The unit was in excellent shape with very few defects. The unit was very slow in being delivered. Sure the NatGrid was late. But after they finished, not much happened. Very inconvenient for someone who is spending that much money. Overall the quality of the appliances is mediocre. The heating unit and washer/dryer are exceptionally loud.

The whole experience was professional, and facilitated to make it easy and timely. I am a bit astonished as the very very poor quality of the bathroom hardware but esp. the cheapness of the shower. Esp. In an over 55 community.. But I trusted without looking.