Pulte Homes Reviews

Not a great experience buying home with pulte

Whole process was done in professional way Highly recommend

This was our first new build. We were thrilled with what Pulte offered and promised. Throughout the building process we experienced a lot of headaches which were caused by lack of communication and under delivered expectations. Maybe it was the lack of supply and/or skill labor, but the communication definitely could have been better to eliminate misunderstandings. As home buyers we trust the professionals’ input and communication to help us understand what’s next. Through this experience we felt confused and desperate to figure it out. It’s unfortunate that we had this experience because Pulte was highly recommended to us. We definitely had too many negatives. Overall, we can not recommend anyone to go through the same process as we did. ... More

Overall the house is gorgeous, very nicely designed, spacious, and modern. And most of the work is done quite well, such as electrical and cabinets. But others, especially painters, are terrible. They actually made other trades' work worse. The painters painted over all electrical outlet and switch covers, sprinkler heads, etc. Really terrible paint job, so just be prepared for that.

Great experience ! Easy buying process and sales person was very helpful!

Great Experience and Good Quality Home

very bad at doing follow up repairs you have to stay like honey to a bee to get pulte to get things fixed, its very time consuming and frustrating to get them on top of things

The overall experience was good. We were able to monitor the process frequently and were provided information and updates about the status from the construction manager. The closing date was 3-4 weeks later than the estimated, however. The condition of the house is good and any issues are being dealt by the builder

I have had a great a experience with the process of buying and building my house. Sammy Perry and Colton Felt were the best through the process. I give them 5 stars!!!

I would not recommend Pulte.

Great experience during the home build process. Construction Manager Matthew was knowledgeable and helpful throughout the process. Happy and excited after moving into new home.

Rushed process, poor build quality, customer experience process not in line with house prices. The builder has lost their premium touch, but not their premium prices. House materials, lack of quality assurance processes, poor customer communication, and a clunky warranty process certainly left a poor experience. Would not buy again.

Be patient with the process.

Poor quality workmanship on high end group 4 kitchen cabinets. Very disappointed on wood work. You can notice many touchups and inconsistencies across the house. Caulk has cracks across. Today I noticed a major crack in the master bath vanity sink.

I had the honor of building a house through Pulte and the experience was not nice from start to finish . I have complained numerous times all to no avail . You can tell that they rush the building process and it’s so sad that their standards are starting to be like that of Ryan homes. I would advise you not to build with them all they care about is the money

Our Sales Agent and the Warranty Person we deal with have truly been the saving grace for this transaction. I am disappointed with the quality of work the construction manager approved and then passed off. We have walls that are completely bowed, corners that are at 75° vs 90. Door ways that don’t line up, we had a major leak from the electrical people drilling a hole in the pipes, and after our inspection pointed it out, they said it was resolved, only to find it was never looked into. Our shower had no seals so it leaked until the warranty people sent someone to repair it. The construction people left piping and grout in our shower pipe and covered it with the drain so the shower flooded, and needed to be cleaned/snaked. The drywall people after we tagged prior to closing left the mud all over our bathroom walls, had to call the warranty people to send someone to sand and paint. They never sealed our fireplace mantle. Wiped it off after hanging the tv and took off a ton of stain. It’s sadly been one disappointment after another. ... More

Painting vet poor job and kitchen cabinets need repair, closet door not hung correctly, missing shelf holders submitted tickets and no response. Also not seen street cleaner in a while and debris from high winds need cleaning and walkways need cleaning for resident need to use them

Very happy with my new townhome. The staff was great to work with and the walk thru, construction managers, post-sale questions have all been a great experience.

Overall, horrible build process and experience that resulted in an extremely overpriced and low quality home for the price point. Zero responsibility taken by Pulte for a build that went well beyond the contractual completion date with no legitimate reason other than mismanagement, which resulted in thousands of dollars in additional cost to us and no recourse or consideration from Pulte. Pulte also caused mold in our home during the build and refused to acknowledge, properly remediate or perform follow on testing to ensure the safety of our family because, as the Construction Rep in the neighborhood stated, “Pulte doesn’t do that”. The manner in which the situation was handled was a disgusting and reprehensible business tactic. Furthermore, the manner in which clients are treated in this area is from the top down as the local VP of Construction stated to me, “Don’t copy me on any emails because I won’t read them anyway”. It was a telling statement as to how I was going to be treated during the build. Pulte doesn’t have enough time to manage their work properly but finds plenty of time to rush a closing date in order to collect their profits, regardless of the status of the punch list, then stops all communications beyond that date. Choosing to build with Pulte, rather than a more reputable builder, is one of my most regrettable decisions I have ever made. ... More

If they run into a shortfall they rush that part of the build...grout over dirt, chipped trim, paint on hardware, etc. These are things that appear in my bath where the doors were late in delivery so it was the last room finished and things were hurried. Other areas showed lack of craftsmanship. Front door remains with a gap at the bottom letting in cold and hopefully nothing else.

Everything starts out well and goes smooth until about 6+ months in. Completion seemed to drag out well past what we thought but then finally wrapped up very quickly at the end but with items still left to be completed after closing. You obviously agree because you’ve been waiting so long and are just ready to close. Once you close it’s like pulling teeth to get those leftover items completed. I’m still waiting on things to be completed and I’ve been in the house for 3 months.

My wife an I did the entire process of purchasing a home with Pulte while we were living overseas. We never even say the house until a week before we closed. We can definitely agree that Pulte made this process easy and affordable. They worked with us every step of the way and we know we mailed the right decision by choosing a Pulte Home!

From start to finish Pulte was informative, professional and truly cared about me and the home they built for me. My sales consultant and construction manager cared for my home as if it was their own.

We were out of state buyers. Our closing date was not flexible. Our house was rushed to finish and the shotty work relected that. I do hope the warranty rectifies the many issues but in my opinion somethings just can't be fixed or in Pulte language caulked!

All went well. Would definitely recommend