Pulte Homes Reviews

The purchase & build process was beyond what was anticipated, truly professional. We now have some understandable outstanding items which have come to light since moving in, 1 month, which do not seem to be getting any attention. This is concerning as that list is growing. This seems to be widespread across our development. How do you get Pulte’s attention once they have your money?

Our walkthrough was very well done, Thanks Chris! Everything is working fine after two months!

My overall experience was good. I am sure just like every other builder issues come up. I was not a fan of our construction manager as nothing seemed to get done until we closed and I started dealing with the Warranty manage. Dan has been amazing and I cant say enough about the help he has been. He truly cares and tries to resolve everything as soon as possible.

Very good overall experience with Pulte. Builder and representatives that we worked with were very helpful and responsive. Would recommend Pulte to friends. That being said, Pulte should pride itself more in the quality of their developing sites: clearly mark lots, make sure lots are staked, make sure lots are livable with an open yard for families, etc. Overall good experience with the company, however, my family is paying out-of-pocket fixing our yard to make it more livable for a family when we asked prior to closing for Pulte and their land developer to help accommodate the back yard more for our children and pet. Aside from this only setback, I would rate my experience at an 8/10. Very satisfied otherwise. ... More

Sales lady is good, warranty guy is good, but the quality of the house is so so. But we got a big discount on the price so I'll say value is still good.

Post closing customer care is not good. Haven’t got any response for the issue which was raised a month ago

They did great job but their after support is ok

Nothing to offer at this time.

Good sales response and very helpful in getting early closure.

2 months and my sidings at the front is crack and the side needs fixing and no one is responding.

SI LA COMPARTO SI LA RECOMIENDO

I think the prices are fine and keeping us up on our property buying. The walk through was really helpful and Steve did a great job. I was disappointed in the job that was done on cleaning our place before we moved in. It looked like a rush clean job and not to my approval. We are still cleaning things up, dirt and paint. I would have like the sod grass installed before we moved in and would had some warmer weather to water. There was times when it was to cold to water.

Overall experience was great from start to finish with Pulte group.

The home buying process is great, and the houses are good quality. There should be better attention to detail, but overall they are great homes. Having said that, getting them to do anything AFTER you purchase the home is another story. They will seem responsive at first, but you will get the run around, and you will have to fight every step of the way to get anything done in a timely fashion. And if they don't want to deal with you, you will get ignored (hence why you will need to have A LOT of patience and persistence). We don't regret buying our home, but the warranty aspect of the purchase? Mediocre at best. ... More

I'd like to start with how amazing my contractor Kevin has been with everything pre close. Extremely helpful and responsive. But the quality of work from outside companies have been terrible, not happy with windows, sliding doors and the quality of fixing things. It's really turning into a frustrating situation with lack of responses from quality control being helpful. HOA has been great and very helpful but they can only do so much. Just think everything is too much going on for Pulte to keep up. It's giving the ones who live in a home lack of attention and help.

Buying experience very good. Cheryl our agent very attentive and thorough. Overall value of home so far is good. Workmanship needs improvement. So far resolving home issues has been good.

Have seen multiple issues like broken cabinets ( most were fixed later), damaged post ( still not fixed properly), all over window framework are not aligned properly as the blinds could not fit as the overall structures in not lined properly.

My Builder Representative in the office was AMAZING. The experience was WONDERFUL. I was kept informed as much as possible, and I felt like the rep took great care in making sure I had a GREAT EXPERIENCE. On the other hand, the person who was supposed to keep me notified on the progress of my house and the periodic inspections did the worst job I've ever experienced. I was not informed about any of the steps. I was forced to call the office to determine what progress was occurring. Finally, the landscaping leaves something to be desired. My yard had deep footprints in it where someone had walked across it, rocks and wood underneath the straw and netting, and nothing but WEEDS, WEEDS, WEEDS. I was truly turned off. ... More

Nice home but interior paint is cheap . Have to repaint the interior of the home

Moved in the end of july. The property was nice and clean few unfinshed items. Construction manager and warranty manage cheerful and helpful. A couple of gripes: Landscaping- the first installed small plants all died. They did replace with something else, not what we would have wanted but. The new trees are planted too deep. They cannot mow without damaging the sod with the big tractor. Wound up mowing myself. Bushes along noth side if of the house all dying no matter how we baby them. We will need to submit to redo the landscaping in the spring. It feels like they put in whatever was left in the nursery. Paint- i did not realize the quality of the basic paint. We would have upgraded to something, its barely primer. Went to sherwin Williams to get touch up and they said they could not match because it is contractor paint with dry instead of wet colorants. Punchlist items. We sent in quite a few punchlist items that we did not see at the final walk. If that was our only oppurtunity we would have spent the day going over inch by inch. Some cabinet doors we dropped in the driveway, i put in the garage and when they came to install, they were warped. It has been a couple of weeks since we sent the lists with no schedule to repair other items, or confirmation of cabinet door reorder. Range- we opted for the fancy fridgidare range and it was not in we we moved in but there was a temp in place. It took about a month to get. Then i had to take a day off work to make the swich, they could not commit to a small window of time. Then when we turned it on we noticed the oven did not work. We scheduled a warranty service the next day. They could not come for a week. They provided an arrival window between 8a and 4p another lost day of work waiting. He got there after 5 , worked on for 30 min then said main board was bad. Not in stock, have to order from the factory. No follow up on status. I suppose i need to take off a 3rd day for the next service call whenever it comes. Still no oven. Overall the house is nice and we like it and the neighborhood. It functions well, just a few things i mentioned above that could go better. Over all the team was helpful and the purchase process was smooth, just need to get to the finish line. ... More

Have a home inspector take a look and forward recommendations to the building superintendent. Compliments to Travis who has complied with all needed repairs. Substandard kitchen cabinets for homes in the $500K price range.

What a smooth transition for us. Estimated completion date was spot on. Workers were polite. Dustin is totally awesome. Diane so friendly and always got back to us within minutes. Dawn and Caitlin awesome as well. I would highly recommend Pulte to anyone. I love our new home.

The materials not great at all already I have issues on my house they didn’t used great materials

I would recommend Pulte Home to all my family and friends. I have good experience and a satisfying results

I am aware with anything manufactured/built, there will be some flaws. Pulte does a wonderful job of responding to issues when they are discovered. But some things were definite design flaws and poor craftsmanship. For instance, finding that a towel rod was only attached to the drywall and not anchored properly, the back door hitting the top of the building, and the poor paint job. Little things like these makes one wonder about the overall workmanship of the home and very thankful for the 1 year warranty for anything.