Pulte Homes Reviews

Enjoyed the process and watching everything come together

Overall the home was to my standards. The only complaint I have is the back yard. It was left a mess and unfortunately sod installation was not included back there which takes down the value of the home. The builder kept in contact the entire time with multiple updates so communication was great. I've had to submit quite a few work orders since moving in so small issues but they've been great at taking care of these problems.

This is a great home.

Process was a bit frustrating. The people were nice but frustrations were more so due to promised timeframes being extended due lack of materials causing prices and interest rates to go up. Some quality issues after moving in such as 2nd story floor bouncing when walking on it, not all of the touch ups were completed when asked, light bulbs going out 1 month after move in.

The builder was great to work with and responsive when any issues or questions arose.

We were fortunate to get an amazing construction manager David assigned to us and who stayed on during the entire build. He found and mitigated a lot of issues so post close problems were minimized. Many neighbors were not this fortunate. Attention to detail by subs, especially finish trades needs attention by Pulte. Overall we got the house we wanted and excited to be in our home finally.

I had a good experience... The quality of the house is very when compared to other builders. So for no bad experience.

Quality service and very knowledgeable staff who responds promptly to all concerns.

Our experience with the builder was good except for the Pulte Mortage.. Our experience with the Pulte Mortgage advisor during the closing stage was bad and unprofessional.

First time home buyer here, it was an exciting but also scary feeling at the same time but Pulte had helped us through the whole process and made it easier.

First I will say that our project manager was GREAT! He was very responsive and kept us informed along the way. He always responded to emails and texts from me even though I know he was super busy. We were able to close with only a few minor issues, but my problem is that we should not have to close until everything is done and addressed. Pulte schedules the closing and has no problem pushing it back if they have issues or delays with material, but YOU cannot change closing or else you will be charged. Even if you are moving from out of state and have a scheduling conflict. The next issue I have is once you close, the challenge is now getting your “punch list” items fixed. In most cases, it’s not quick. We have been here over a month now and are still waiting on our punch list items. ... More

Sales/builder teams were very responsive, helpful, informative and took pride in their work. All Pulte team members we engaged with were enjoyable to to work with.

Our experience with Pulte started off a little rocky due to some issues with increasing the cost of the property after we had signed the initial contract. Our builder Barbara was phenomenal. She led us through what might have been a very stressful time in waiting for the property to be built in a great way. She kept us abreast of what was going on and reminded us that our property was being built to the highest of standards. Closing was also seamless as all the documents were submitted on time.

Overall experience even with the COVID circumstances delays etc. It was not bad.

Everything about our house building and buying was nice; minor hiccups were identified and addressed thoroughly BUT the last minute interrogation by the underwriter was absolutely horrible. I have purchased many many homes and done countless refinances and I have NEVER experienced the level of harassment that Pulte put us through. We will never use Pulte mortgage again!

We had a good experience in a tough market. Billy the construction manager was good to work with and answered questions as needed.

It was very slow to start but once the new construction Manager Andy came on things got a lot better. Andy did a great job communicating and meeting our needs. I have heard from others in my new community how Andy has made a huge difference in getting their homes completed.

Our construction managers have been very helpful since we do not live in our new home yet and are in another state. When there have been issues or deliveries they have been very helpful to us.

Overall very good experience. I purchased during the last section of project. So I felt the sales agent moved on to her next development and felt like I was a little bit of an afterthought at times. But I was able to get ahold of her when she was on vacation which was very nice. (Derwin) the Lead PM was very good and communicated on a regular basis. The design process was good. I was told there would be a light in the laundry room that comes standard, however it does not. Would’ve added it if I was told differently but, found out too late to make any adjustments. Very minor and can function without one. Things that could be improved: 1) garage door - I have a tandem garage and it’s very spacious. But the garage door itself is very small. There’s room to make it larger so it’s a little baffling. I have a truck (not lifted) and you have to found the side mirrors in order for it to fit. Even then, you have to back in perfectly otherwise you’ll scratch your car. Not sure if this is a supply chain issue but it’s definitely an inconvenience. 2nd) bathroom sink vanities - they’re basically cabinets. Was shocked to find out they don’t have smaller slide out drawers. So you’ll need to buy organizers if you don’t want your stuff visible or piled on top of each other. I spent over $500k and then added about $30k in upgrades. It’s my opinion that they cheaped-out on that. At least could’ve been an option to add during the design process. 3) window blinds - added the window blinds during the design. They look great. Only thing is that they aren’t included on the doors. Depending on the model you get, they have accent doors (no porch) and basically act as windows but gives a nicer appeal and some character. I have 4 doors that don’t have blinds/shades so I basically spent $2k on blinds for 6 windows. Definitely something that should be communicated upfront. Besides those items, the place looks fantastic and would recommend using them. Things to keep in mind, they aren’t a custom home builder but, they presented more design options than the other large builders. I’d give them a 8.5/10 ... More

I am pleased with my newly built home, overall. Dan (construction manager) was very responsive to my questions and concerns and Devin (sales representative) was quick to inform me of any changes due to material or appliance shortages. However, there were several cosmetic issues in the finishing stage of the building process. These include paint marks and drops on walls, paint over spraying around window frames, chipped baseboards. While Dan addressed most of these prior to closing, a lot of it could have been avoided if construction crew would have been more careful when handling these. I would recommend and consider building with Pulte again, especially with Dan as the construction manager. ... More

Overall, the construction manager made the process easy and was very attentive.

Our only gripe with Pulte was with the morning rtgage division. The building of our home has been amazing though. Even with the issues, they have been very responsive and quick to get them fixed.

It was tough getting one of these homes, but honestly the home is complete now and I am really happy with it which is what’s most important.

Given the current housing market, the price per SF for the house we bought is a bargain, esp in this community of young parents. The finishing, designs and colour schemes are simple but elegant. The building project managers and sales rep were always available to answer questions we had during the building process. Pulte has found us a home in a neighbourhood that exceeds all our needs. Looking forward to raising my children in this community for the foreseeable future.

We are so happy we moved here. The unit we bought is well and beautifully built.