Pulte Homes Reviews

Our construction manager Reno was great. He was the only one that kept us updated. He made a list of what we requested to fix and he not only fixed them but confirmed if it was to our liking. He went above and beyond to make our home perfect for us.

The buying experience was exceptional as Pulte bent over backwards for us. Once closed, after the initial week of ownership the response to house issues has been pretty much nonexistent. Although we are truly happy with our home Pulte’s workmanship is only good.

I would find out what size your property would be it depends on the level your house is in my wash room I ordered the sink mine is a slop sink I have 95000 in upgrades did not expect that fancy moen faucet in a slop sink

Julie was very easy to work with. The house was completed when we first looked at it, so we didn’t make any choices other than the house. Now that we’ve been in the house for a few weeks, it’s clear that many of the materials and finishes seem cheap compared to what we paid.

I had an amazing experience! Sal our sales consultant was trustworthy, knowledgeable and responsive.

Our construction manager Adam was fantastic. It was a pleasure working with him.

The quality of the structure is ok. Would have been better if there were amenities as well. l building quality is ok.

Great experience purchasing and build up to closing, issues after closing and response to issues not good at all

The sales and mortgage departments have been very informative and helpful. However upon moving in the house we have 2 major issues specifically in the master bedroom. Outlets tend to overload and tripped and shut the power in the bedroom. We are hesitant to use any appliances suchas vacuum cleaner, iron or TV due to this for fear of causing any complete electrical failure in the entire house. Resetting the breaker only helps temporarily as power continues to trip whenever we use the outlets. Master bedroom toilet is clogged for unknown reason. Plumber was able to unclog temporarily and at this time, toilet is still unusable as it continues to tend to overflow and won’t flush properly. ... More

The response to the defect of public facilities are poor

One of the customer care representatives is very not professional and always responded to issues by either dismissing them or said things should be like that without any explanation. Requested access to client’s cell phone while other less intrusive measures could be used, and reacted badly when denied access, quoting many others granted cell phone access without question.

We like our new home overall. The follow through on resolving issues has been slow

Some of the paint work outside of the home requires touch ups. The front yard rock is patchy and sparse.

Attention to detail was lacking in a number of areas. Expected a better ‘initial’ condition of the house. Things took longer than expected to resolve.

Overall a good experience. Strongly believe that vendor supervision during construction should be stronger and by qualify staff, the lack of this leads to some issues with workmanship, we gave experience sone workmanship issues and based on what they are it is obvious that project manager, field superintendent we’re doing their due diligence

The Houses are beautiful just little details like the doors or the paint or the delay on some things like I been leaving in my house for almost 3 months and I am still waiting on some tile for one of my kitchen wall or my stove it has not been replaced yet with the original I mean I love my house its just little details

I love my house. The work done was very good. The people I worked with were all very professional and pleasant. Only complaint is the scratches on everyone of my pavers. The company won't fix either. But other than that I love it

This is our first home. Our experience from the very first moment has been great. Patrick has been a great point of contact and always answered all our silly queries. Our construction manager Anthony is incredible. He was gave us a good walkthrough, explained us with details. Spent enough time with us to clarify our questions. He addressed all the points that came up in inspection and other additional items that we wanted to be covered. He is very patient and is always quick to respond. The only frustration we have had is with appliances and their support teams. The gas range is leaking and the dishwasher has dissolving issues. We have been following with the product support for weeks now and nobody has shown up for weeks now. It is impossible to get them on phone and the wait for a resolution is torturous and endless. Pulte should vet such vendors and check their support credentials. Apart from this, We had good buying experience starting from our first visit to enquire until move in. We did have some hiccups through pulte finance but I can let that go. Big shout out to Patrick and Anthony for being there for us. We hope pulte team works well after sale as well because post sales service is the main indicator of the brand. Thank you ... More

Long home closing date waiting

Should fix few issues faster

The house was completed in a timely order and I was happy with the overall quality and design of the house.

We had a wonderful experience buying and fantastic communication with Pulte while construction was happening. The minute we closed, they are harder to deal with than the DMV. We had a punch list of items to be taken care of after closing, not one has been taken care of 2 months in. Pre close they were 5 stars. Post close Zero.

Bobbett was exceptional. she was available with every concern I had. If she did not have an answer she responded appropriately and professional. My experience with Pulte was an exceptional one due to Bobbett. she is truly an asset to this company. My experience with Pulte Finance was a disaster. I would not recommend their finance department to anyone.

The sales consultant and the overall buying experience was fantastic! The quality of the home seemed like they skimped a little. Walls/ baseboards aren’t even straight or even.

Everyone we worked with at Pulte, including the sales manager and construction managers, were excellent. Communication was consistent and they were always helpful. However, the workmanship of the home leaves a lot to be desired. For the price, I would have liked to see more attention to detail. We still have tiny holes in the wall, scratches in bathroom tile, backsplash tile that is broken, etc.