Pulte Homes Reviews

A little delay in delivery, which i understand due to the supply and demand issues.

Overall we had a good experience buying through Pulte. The value and quality of the home per square footage was much better than other similar builders, such as Perry and Highland. But sometimes there was sloppiness in the details of the home (painting the garage), but overall I am very pleased. This was my second Pulte home, and I would buy through them again.

From starting Pulte helped us to understand the process but the way it was explained steps are not that much formal or as described on first day. Frame inspection was just a walking in framed house. It was projected like a informative session and guided tour to take pictures of important places where studs and wiring are there. I have few issues after moving in. Response to send someone was pretty good but resolution of my issues are yet pending. Last but not least...no flexibility to change or add anything. Quality of house is very good. It is sound proof from out side but inside,I can communicate from first floor washroom to master bedroom washroom even by whispering. ... More

I have really appreciated the responsiveness of Pulte’s staff. When warranty issues come up, they are fixed quickly and efficiently. However, the townhome I purchased is far less sound proof than advertised. I expected to hear loud sounds, but I can frequently hear doors closing and muffled talking.

The supervisor and sales office were great and kept us up to date with the progress of the house. Unfortunately the quality of the construction was poor and caused multiple delays with the completion of the house. Framing was off creating floor and cabinet installation adjustments. Exterior brick work was sloppy leaving us with the exterior partly covered with mortar. Also when the bricks were cleaned you could not tell much of a difference and the process to clean them caused bad etching and staining of the patio and garage concrete. The super and sales office corrected most issues and we are working through the warranty process for the remaining items. ... More

Went with Pulte for their reputation as a national builder and we liked the area. There were a lot of included home features like basement, deck without paying extra. Outside of the length of time to get into our home - affecting all new construction; very pleased how they meet with you at each build phase and Mortgage company got us great rate.

The major parts of home are in good shape and pulte does takes care of minor issues once reported.

I love my new home by Pulte

Our experience working with the Pulte Homes has overall been a positive one. In particular, Frederick, Loan Consultant was very knowledgable, professional and helpful during our loan process. Chris, High Density Field Manager III/Senior Construction Superintendent and his team have been very extremely helpful, professional, and provided exceptional customer service to us before and after we moved into our home. The quality and style of our home is excellent. We would highly recommend to anyone looking for a new home.

Frustrating to see contractors destroy areas as they did their installation. Seems like lots of things needed to be redone because the next contractor broke something that was already done.

Gave regular status updates. Addressed any issues we had promptly.

Great build, sometimes slow to respond on inquiries. Craftsmanship pretty good overall.

Quality Home was delivered. Response after home was closed was not great.

Worked with Marilyn and she provided excellent support throughout the whole process. She kept us connected with the building supervisor and provided regular updates. Build time was with in the window of the contract, however took 2 months more than the lower limit due to pandemic labor shortages.

Very happy with Pulte homes!

The sales person was friendly and responsive to our questions as we were moving from out of state. Working with the design team was easy and they worked with us on closing virtually and moving in at a later date. Although there are always hiccups with moving into a new residence, we are very happy with our new home!

Value of the price paid

Overall, we had a good experience with Pulte.

My experience with Construction Manager, Zach was amazing. He was always professional , returned my calls in a timely manner, took the time to answer all of my questions and always kept me informed of the progress of the building of my new home. Thank you, Zach ! Kudos!!!

Signed a purchase agreement, got a loan from builder’s lender, and closed on promised date. We had some hiccups along the way, but each team member answered our questions in an up-front manner.

The process of our new build was long but it was worth the wait. Thank you Pulte for having a great staff. Davis A.

The best part of our experience besides closing on our house was Yvo, our sales representative. He was amazing! A pleasure to work with, communicative, knowledgeable, helpful and always had a smile on his face. He was just the best! 5 stars all the way. Would seek him out to by my new home.

The major problem for us was , the. House was 6 months behind the agreement . It financially affect on us a lot. We are happy with the result now.

Overall, we are pretty happy with our home purchase with Pulte. I think this builder overall had a lot of great floor plan options, the design center experience was super thorough and the designer was very helpful, the home was done within the estimated window, and after closing they have been super responsive to any repairs/fixes thoroughly honoring the warranty. We also had some challenges though such as a lack of communication throughout the build; we had to initiate a lot to find out the status or what to expect next in the process. On closing day there was no communication between Pulte mortgage and Pulte builder, which almost pushed back our ability to get our keys and was extremely stressful. The biggest pain point since closing has been the clear lack of detail to a lot of the aesthetic stuff such as paint/texture mishaps, poor cabinet install resulting in replacements needed, poor backsplash install, etc.; all of these requiring several follow up appointments for repairs. The team managing these is very responsive and doing a great job, but it's annoying to move into our brand new home and have so much detail to fix. For the money we spent, especially on upgrades, we expected a higher quality of workmanship. ... More

My husband & I wanted to be closer to granddaughter & family and to downsize. So far like the location and the Oak Forest Manor community. I think we will be happy here.