Pulte Homes Reviews

The experience of buying this home was okay. Yes beautiful house and location BUT they were extremely late. They kept pushing the closing date back and back and at the same time the interest rates were going up and up. That of course did not benefit us at all. The people that showed us the final result, Mark was awesome, very nice guy. he was very helpful.

The site supervisor and sales representative were both very professional and extremely attentive to detail. All concerns and questions raised were addressed promptly and handled with care. Both are awesome and definite assets to your company.

The house cost me almost half a million dollar however the quality of material and the job was very poor. The house was incomplete at the time of closing. From chipped tiles, incomplete flooring, bent and missing window screens, to poorly made cabinets, dirty work on the front yard and so many other things. I was promised that the outstanding items were going to be done within few days after closing. Good luck with that. More than a month past closing and I am still following up those pending items. Aside from all those bad things, there is a very good manager who has helped me a lot after taking over someone else who didn’t finish the job properly. Otherwise, I am very disappointed at Pulte. Hopefully they will bring quality back to their buildings. ... More

They have extremely bad workmanship. The number of problems we found in the first month of ownership is just ridiculous. The fireplace did not work, clearly it was not even tested by the builder. The stove has issues with multiple burners not turning on promptly. The landscaping was not evened out so pools of water were building in the yard. There are huge gaps under the baseboards but we were told it is "within tolerances." We have reported all of these and more issues to warranty and nothing has been fixed. Don't waste your time with Pulte. Their homes are not worth the money paid. Light switch covers are all wonky ad uneven. Can lights have come out from the ceiling. The conduits for the TV don't work at all since they are too small and have multiple bends in the tube. We raised this concern with the builder during construction but they don't care. They also gave construction times that are obviously incorrect. They should tell the truth, not what the customer wants to hear. ... More

Ongoing issues still unresolved after closing some time ago. Pressed to sign the house was 100% at closing even though it was not and wanted to be nice because I do like the guys who built the house. Agreed to fill out their survey with all favorable remarks as I know there are bonuses tied to it, even though the work was not 100% done, I still did it. I am not confident that the issues will ever be taken care of.

Don’t get me wrong we love our home… there were some cosmetic issues that I feel should’ve been addressed, and some that still need to be addressed. A lot of my windows are the wrong size which leaves small gaps on the sides.. one window is completely different than the others. We have been working with them on getting our screens all replaced, because they were all too small. I don’t think my yard was leveled before the sod was laid (seems a little lumpy) and whoever did our sprinklers didn’t bury one of the sprinkler heads…. there was paint on the rails of the banister upstairs. Like I said it’s a lot of smaller cosmetic things but things that I feel should have been addressed and spotted by the builder considering the price we paid. Again we love our home but those small things left a little disappointment. ... More

We’re enjoying our new home! We had issues with Pulte Mortgage, but we thank God we eventually settled!

Buying a home as first time home buyers is a scary process, but Pulte was very accommodating to our needs which gave us peace of mind. They were very helpful and answered all our questions. There were, however, some outstanding items that needed to be fixed after the closing. Those took a couple of weeks to be properly addressed. But at the end, we are very happy with the final product.

Pulte make good houses, value for money.

VERY happy with the home itself--great floor plan--(Mistique)---only real improvement to the house itself might be using washable paint on the interior---washing marks off the walls tends to rub off the paint. VERY happy with our manager Hazel and Reggie.

We are absolutely loving our new home. We are so thankful we had such a great salesperson as Richard and such a fantastic builder as Lincoln. We are extremely happy that we chose Pulte to build our home.

A roller coaster ride that won't stop and looks like it has not end in site. Communication is not the strongest and is not consistent. You are left in the dark and hoping things are getting done when you are finally updated weeks later. When you review the completed work, you sometimes laugh and wonder how this was passed as Pulte standards. We are 2 months into our new house and still have a long list of items to be completed. The construction manager's manager reached out after we completed our survey and asked what he could help with pending items and has yet to return my call and respond to my text message after replying to his text message. No surprise at all. I would highly recommend to do your home builder research and also talk to other families in the neighborhood before moving forward with one. I know for a fact that our next house will not be Pulte. ... More

Our house is great but we as we started living in it, we started to notice the poor paintwork. We called out many items during our walk-throughs and they were either not done or they were done very poorly. We also noticed the floors are chipped in certain areas and our garage door is damaged.

So much wrong .. should not be like this for a newly built home.

I had an extremely smooth and pleasureable experience with all facets of Pulte Homes. From sales to mortgage to home owner's insurance and to craftsmanship, I can say that the team is truly dilligent and well coordinated. I have not experienced any major issues with the home itself and any minor issues were corrected the same day. I would buy my next home with Pulte.

Myself went through three different site managers in a nine month. Period there was no accountability of the work being done on my house. There was no quality control. There is still being worked on my house. Two months after I had moved in and constantly trades not showing up, who are scheduled to show up.

Everything good! I like Pulte home house .

Let me start by saying the Pulte employees attached to the Hawthorne development have been professional and great to work with. Robb, the Community realtor, was amazing! I know this neighborhood experienced a lot of vendor issues for the construction manager while my home was being built and this was my first new construction home but I am a bit shocked at the workmanship. Everything appears to have been a rush job and not a lot of pride displayed. For the price point I paid, I did expect a higher quality finish. It was explained that the house would go through 3 professional cleans during the process, however after closing I had to go spend several days deep cleaning. Could tell toilets were used several times, a sticky substance was on countertops and floors, dead bugs all over, etc. I upgraded my main floor flooring and countless boards are cracked due to installation, several screens on the windows were missing, garbage cans in pull out drawer were missing, cracked tile in shower that was still installed, paint sprayed on floors, paint drips down walls, holes in wall/drywall, garage door doesn’t lock, and so on. The Care Team, Angela and Paul, have been wonderful to partner with to hopefully get it all resolved soon. I understand and would have expected some finishing mistakes or things missed, I guess I just wasn’t expecting to this extent. Again maybe this is all normal for new construction nowadays. ... More

They do not respond to issues in a timely manner and do not appear to have knowledge of issues and jump to conclusions. After the sale of the home, they dysentery to be bothered with my problems

House took over a year to complete! Standard Ascend model, no basement or upstairs. We were rushed to get all our options picked. Contract signed 8/21 but foundation wasn’t laid until 4/22. Overall options were not properly conveyed. Insulation in a garage in the Chicagoland is an option! Didn’t realize this until a walk through but was relieved that the drywall wasn’t up yet in the garage. I asked to put insulation in at that point, I’ll pay, too late. Nothing was ever Pulte’s fault, shortage of workers, the county inspectors, weather. Those problems turned into my problems. I feel no issue was ever escalated to senior management. Homes were completed well before ours even though they signed their contract after us. My biggest frustration is that Pulte never took responsibility for any delay! ... More

Poor Workmanship. House was dusty and dirty when we got it. I thought it would be nice and clean and shiny like the models. Nobody wants to take accountability for the workmanship.

Some of design feature are not good enough,closet,bathroom; Sale rep and showroom not detail enough with customer. Construct manager and assistant were responsding the issues.

Do not close on the house if there are any issues because it is impossible to get them fixed. A lot of promises and no action. Poor quality of workmanship. Higher priced two tones finishes and painting very disappointing, runny water they call it. It looks like every part of the finishing process was rushed. Would not recommend. Too many small issues to list.

Overall experience was ok. I think there was a lack of communication. Many things like the lot plan, the home orientation should be reviewed with the buyers and did not until it was to late. At the end you were stuck with what was provided. There were many issues that were found out only because I had an inspection done two months after closing. One of the major issues was the gas leak from the gas lines to the furnace. Lack of care and lack of cleanliness were demonstrated throughout. At the end the overall experience was ok. The house does not feel like is brand new house with the things that needing taking care after the closing on the house. ... More

Buying your dream home is a big deal. Trying to find the right builder is even more daunting. I conducted tedious google searches and read multiple reviews. Pulte Home won my trust. Reputation matters, I visited many homes and met with numerous builders and found Pulte Homes to be the right fit for me. I met Dylan at the sales office. His knowledge and expertise was impressive. He was patient and meticulous, providing guidance throughout the process. The experience exceeded my expectations and I highly recommend Pulte Homes.