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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.9 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 12962 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 3.9 out of 5 stars in All Areas

12962 Reviews in All Areas

Ratings by Category

Overall 3.9

Quality 3.8

Trustworthiness 3.9

Value 3.9

Responsiveness 3.8

Customer Reviews

RESPONSIVENESS

  • Sunitha N.
  • Verified HomeBuyer
  • May 13, 2022
  • Durham, NC

Nice work. Recommend to the other people.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Pulte Homes - Vitor was absolutely amazing at keeping me up to date throughout

  • Anonymous
  • Verified HomeBuyer
  • May 12, 2022
  • Fort Lauderdale, FL

Vitor was absolutely amazing at keeping me up to date throughout the entire process. He was honest, thorough, professional and trustworthy.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

People are nice and helpful. .

  • Teresa T.
  • Verified HomeBuyer
  • May 12, 2022
  • Valrico, FL

Hoping for an enjoyable living experience.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Pulte Homes - Nice homes and great location.

  • Sulaiman S.
  • Verified HomeBuyer
  • May 12, 2022
  • Laurel, MD

Nice homes and great location. A bit expensive if compared to a similar home at a different area in MD like Glenburnie. But you are actually paying for the location.

Total Score 4


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

Pulte Homes - Our initial contact with Kelly in sales as well as Dayna with

  • Vincent M.
  • Verified HomeBuyer
  • May 11, 2022
  • Marble Falls, TX

Our initial contact with Kelly in sales as well as Dayna with the design center was great. Kelly and Blake kept us apprised of stays and Blake and Bjorn have both been very responsive to the punch list. We moved in just less than a month ago and continue to work on that punch list. Unfortunately it seems finding quality labor in specific areas has been a challenge for Pulte along with the rest of our great United States since the pandemic struck.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Ryan - Project Manager

  • Sean S.
  • Verified HomeBuyer
  • May 11, 2022
  • Vernon Hills, IL

Ryan was absolutely amazing! My AC unit wasn't working the first day I tried to use it. Of course it was 86 and humid. I emailed Ryan and he showed up at my door within the hour. He had an electrician on site so he sent him over to my house. I was worried I had a bad outside AC unit, but there was just something loose in the wiring . Ryan had my AC up in running within a couple of hours!

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Pulte Homes - Overall our experience was good.

  • Kartik K.
  • Verified HomeBuyer
  • May 11, 2022
  • Phoenix, AZ

Overall our experience was good. We experienced delays but we eventually got to setup our beautiful home. The quality of materials and overall workmanship was good. Special thanks to Shannon from the Sales office for helping throughout the process. Responsiveness to issues could definitely improve. We have raised requests for issues and it has been over a month and it hasn’t been resolved yet.

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 3

Noah was amazing throughout the process.

  • Shawn C.
  • Verified HomeBuyer
  • May 11, 2022
  • Rockwall, TX

Noah did an amazing job at communicating and working to help resolve challenges throughout the process.

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Excellent Customer Service… but

  • Benoit L.
  • Verified HomeBuyer
  • May 11, 2022
  • Fort Lauderdale, FL

Excellent Customer Service and great product. The supply chain issues / delays could have been managed better. But still extremely satisfied with the home and the Community

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Sales, Field Manager, Design Center

  • Randall B.
  • Verified HomeBuyer
  • May 11, 2022
  • Tucson, AZ

They were great to work with!

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Pulte Homes - Overall, a pleasant buying experience.

  • Sharla W.
  • Verified HomeBuyer
  • May 11, 2022
  • Fort Worth, TX

Overall, a pleasant buying experience.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Pulte Homes - Ever since we came to see the house we liked the experience and

  • Valeria A.
  • Verified HomeBuyer
  • May 09, 2022
  • Houston, TX

Ever since we came to see the house we liked the experience and attention we were given. Everyone has stayed pretty responsive even after closing on our home and moving into it. Closing day had a little hiccups but not a big deal. Since this is a new built it comes with warranty, which has come pretty handy and everyone working on that side of things are very professional. Would definitely buy again from Pulte.

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Speed of the construction and followed timeliness as promised

  • Chetan D.
  • Verified HomeBuyer
  • May 09, 2022
  • Delaware, OH

Overall experience is good, but could have been better if they would have fixed few things they marked during pre-walking and promised to fix them before closing..

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Satisfied

  • Mahesh R.
  • Verified HomeBuyer
  • May 07, 2022
  • Woodstock, GA

I was very much satisfied with the house,

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Pulte Homes - We absolutely love our new home.

  • Regina F.
  • Verified HomeBuyer
  • May 07, 2022
  • PHOENIXVILLE, PA

We absolutely love our new home. The settlement date was unfortunately pushed out several months past the initial expectation which resulted in a higher mortgage rate sadly. We have run into some electrical issues such as a recess light being covered over by drywall, electrical switch issue in the hvac closet which the builder was aware of prior to settlement but did not fix until after move in. We also could not hard wire our security cameras as there was a wire that was stalled into in the attic. We understand these things happen and Pulte has been quick to respond to maintenance issues and ...

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 5

Beautiful practical homes!

  • Anonymous
  • Verified HomeBuyer
  • May 07, 2022
  • Saint Paul, MN

Pulte townhomes are beautiful and practical. Buying experience was good but could have been better if sales representative provided more details about the options along with their benefits during selection. Some slight modifications in design (eg. doorbell on garage door) can make the home experience even better. Overall great homes and will recommend to everyone.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

We felt in the loop about progress, access to the site, warranties.

  • Anonymous
  • Verified HomeBuyer
  • May 06, 2022
  • Gaithersburg, MD

Overall a very good experience and professional.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Quality

  • Paul W.
  • Verified HomeBuyer
  • May 05, 2022
  • Naples, FL

Working as a team during the process.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Professionalism and Knowledge

  • Ronald M.
  • Verified HomeBuyer
  • May 05, 2022
  • Vero Beach, FL

Paul and Todd were very responsive during the entire process. They did a very good job

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Our Building Supervisor kept us informed throughout the entire process.

  • Anonymous
  • Verified HomeBuyer
  • May 04, 2022
  • Bluffton, SC

Our home was finished on time. Pulte does some things that are on the cheap side... ie - paint is poor quality. Closet shelves could be better. Some ideas are not the best in actual conception. The home is beautiful though.

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 5

Good house built in trying times

  • Anonymous
  • Verified HomeBuyer
  • May 04, 2022
  • Tucson, AZ

Overall the Pulte house is a good house. The timelines provided at purchase were not realistic at all. Four - five months indicated, Ten months actual total. Sometimes multiple weeks went by with no progress. That is frustrating. Subs rushing to complete work often caused damage that the next group needed to correct.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Pulte Homes - The support of everyone to make the experience of buying a Pulte

  • Harold N.
  • Verified HomeBuyer
  • May 04, 2022
  • Peachtree City, GA

The support of everyone to make the experience of buying a Pulte home the best ever. Adrian, Cody, are excellent employees for taking care of the items to make things right.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Understand the limitations

  • Brian B.
  • Verified HomeBuyer
  • May 04, 2022
  • Orlando, FL

Research and understand the limitations of buying a mass built house and the experience should be good.

Total Score 4


Quality 3

Trustworthiness 4

Value 5

Responsiveness 4

Pulte Homes - It was very trustable and fast acting also.

  • Anonymous
  • Verified HomeBuyer
  • May 04, 2022
  • Wood Ridge, NJ

It was very trustable and fast acting also.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Pulte Homes - Site manager, Ed, responsive to needs.

  • David B.
  • Verified HomeBuyer
  • May 04, 2022
  • Wadsworth, OH

Site manager, Ed, responsive to needs. Always was prompt returning calls and treated us with respect. He did his best to adjust to circumstances out of our control and was always professional. He is a true asset to Pulte.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

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