Pulte Homes Reviews

This was our first time building a house and we did encounter a few hiccups along the way. The team worked hard to make sure we are as satisfied as possible. However, there were things, predefined by the builder, such as internal home finishes and layout of appliances etc, that no one could change. Kitchen cabinets, flooring and tile options are outdated and limited, in our opinion, and even you pay for upgrades you are not getting what you want. I understand they need to build fast and availability of materials is scarce but honestly, some of the finishes are from the early 2000s. In addition, Pulte has multiple communities with a variety of included and not included options such as fireplaces, turf, whole house humidifier, etc. It is hard even for the employees to keep track what is included in certain communities, let alone the buyer. It would be nice to get a list of what is included as standard while you are building so it would be easier to check your selected options. We are yet to find out how long everything lasts. May be I will update the review in few years. ... More

In buying our first home, my wife and I have a pretty good experience. Our Construction manager was there for us and answered all our questions, our salesperson helped us with decisions and has even gone beyond her duties even after we have moved in. The people who handled our financing and mortage were super friendly and helpful as well! Shoot, even though it was way after hours, one of them reached out towards me and helped my wife and I get a better rate. Overall it was pretty good, the only downfall was the timeliness and that when my wife and I were choosing some qualities of the home, that we could not physically see all that we wanted. For instance, had I known the standard size of the toilets, we would have opted for bigger ones. ... More

The location is nice and it’s quiet with beautiful Mountain View’s.

It was good and glad it is over

Very good field management team

Maybe built too fast, lots of problems found after closing. The maintenance department responded quickly.

Derek was top notch in his knowledge level and responsiveness to questions/concerns/issues with individual contractors. He was the one to go to for honest information too. He was a problem solver and hardest worker with the organization by far!

Consider hiring your own inspector before you close.

Be patient with their supply chain challenges but demand accountability and communication from them on keeping you updated.

Pulte made the whole buying experience very transparent and smooth.Very satisfied with customer point of view.

I am happy the way home is built

Happy with process. Will buy again

Great experience for buying my first home.

It's good to stay in Pulte but there are some teething issues.

Finish was cheap for the price paid for this new house. Could have done a little better to ensure we buy from you again. At this point I’m not sure if that will happen again. Additionally, there were some issues that I did not see or were pending from the walkthrough, but had to go through warranty to resolve.

My community was built with many restrictions on choice of materials and amenities so the builder could take advantage of economies of scale. It’s good for the builder but a bit disappointing to the buyer. Otherwise all went well for me.

For me, it came down to the competence, trustworthiness and responsiveness of the Field Supervisor. Joed was assigned to my project late in the process and he made all the difference. He communicated regularly about issues, updates, and made me comfortable and informed about the build process. That hadn't happened prior.

Exceptional location close to everything being built in Westfield. Down the road from Grand Park and IN 32 and US 31! We love our townhome and can see us staying while the community continues to grow. With it being a BRAND NEW community, there are always kinks that have to be worked out. We were one of the very first buyers and experienced some hiccups. The sales and construction team have handled accordingly and made sure things were right. Mikel is great at following up and being responsive on issues or questions during and after the process. Overall, we would recommend Pulte and Landcaster to first time homebuyers, retirees, and everyone in between! ... More

So far I am over all a happy customer and living in a home they built for me. I haven’t had any major concerns during build process and over all process was very Smooth

This was a good experience. It was a bit overwhelming to me but I have to say Mary and Lori were so knowledgeable and helpful. They answered every question with that knowledge base… and, they were always so nice and pleasant. And, orientation with Mike was amazing… great information presented so well. From the 1st visit to move in day wonderful professionals to deal with. The condo is so lovely…. the finishes, the plumbing…. every detail so well thought out and executed.

Supervisors communication and the workmanship

Trust Builder builds great homes at Berkshire Forest! I enjoy our new home.

Overall, everyone we dealt with has been helpful, professional, and responsive. Given how many homes Pulte is building, and the schedules they must keep, it is probably inevitable there will be glitches, either small or large. Fortunately, most of the glitches we have seen have tended to be small. The proof of how well a builder will stand behind their work is their readiness to correct problems as they are discovered. So far Pulte has been pretty good, but we're still waiting on a few things to be addressed, one month after closing on the house. All in all, very, very good!

Easy to work with; very responsive throughout the build process.

The experience was great. The staff were professional and respectful. However, the uncertainty on the home completion date frequently put us in difficult positions. We had to do multiple extensions to our lease and had to look for alternate places to live due to the frequent and last minute delays to the stated completion date. Rather than delaying the home 0-2 months prior to completion of the home, we would have preferred a conservative estimate 4-6 months in advance to allow us to properly extend our living arrangements. in the end, due to the uncertainty, we would have over extended our prior lease or would have scrambled to find last minute rentals. Both alternatives would have resulted in extra costs. However, over extending our prior lease would have prevented a great deal of stress and heartache. ... More