Pulte Homes Reviews

We love our layout and that was the main factor in deciding the home we built. A few things that we wish would have been communicated (steepness of driveway grade they said it was 9.3 but it is well over 13, Garage height we were told something different than the final build height, also felt like the house could have been better prepared for closing, final walk through did not give enough time for all issues to be completed - front door frame not square as an example). Overall we had a good experience and plan to stay in the home for quite a while.

Our home is beautiful and we feel we had good value and quality. Our issues have been primarily with communication towards the end of the build process. It seems this depends very much on who you have as we had excellent communication from our earlier contact point, sales manager, title company and mortgage provider.

The Pulte process is quick and efficient but sometimes disorganized. The home design selections have a sufficient variety to personalize your home to your tastes. Make sure that you feel comfortable, before signing anything with Pulte. Our closing was delayed, due to the 5 hour delay with a 3rd party contractor, late, installing the shower glass. (Pulte will encourage you to wire $$$, before the closing date. We did NOT do that.) Pulte closing company acted in our interest, when requested, with requested escrow set aside for trees, sod, water faucet and refridgerator that were not yet supplied by closing date. It may be months until this is complete. I CANNOT STRESS ENOUGH TO GET A GOOD REALTOR who understands construction and will catch mistakes and email the Project Manager with pictures, etc. Your Realtor should act in YOUR INTEREST and Pulte pays them 2.7%. YOU need an ADVOCATE that looks out for YOU THE BUYER !! (Our Realtors were at every single appt we had. Introduction, design, electrical, pre drywall, walkthru, home videos every 10 days to view progress, etc. ) ... More

Had a pretty good experience in the whole home buying process. From sales through building contractors and to closing the home, the entire team treated me with respect. They made me a part of the building process by informing me of the progresses made and asked if i had any questions. Had a little hiccups in the last days before closing but they quickly worked together to get the job done on time to close. I love my home and haven’t had any problems so far.

I have been in my home almost 1 month and many things still need to be done to complete it. Paint broken window cabinet door no towel racks and toilet paper holders and railing needs to be moved. This should have been done by now. I gave all my money and financed before I moved in. I expect the work to be complete by now.

Don't rush your design decisions, make sure you know what's included. Just because you see it doesn't mean you get it. Such as standard pool shows handrail, but you don't get one. All things considered we got a very nice home. Your salesman can give you lots of good info.

Overall, this has been a good first-time home-buying experience.

Amazing builder, with experience. The Salesman was very professional in the whole process. The loan process with Pulte Mortgage was a NIGHTMARE for 7 months, even though I'm existing owner with Pulte in other place. I was lucky that the Salesman mentioned me about a second loan company that approved me in 2 weeks. After closing I had some warranty issues that were fixed (long process too), but were fixed. In Overall a deffenitly will recoment Pulte as a great Builder.

Our over all experience is difficult to rate. We love our home! The issue we have and continue to have is workmanship. It is frustrating to have repairs made and then new mistakes are made. They have to keep coming back, basically for the same issue. The effort is there but execution of the fix is not. I also observed subcontractors not performing to Pulte standards. I pointed it out and it was corrected. I think the Covid situation has also had an impact on our situation and the Pulte crew have stayed with it to make it right!

Trust worthy and great customer service.

Anthony at the sales office was great ! I could reach out to him any time with questions and he was more than happy to answer them . The construction team was great too ! Pulte mortgage needs some improvement in the quality of service .

Have not encountered any major issues with our new residence. The only downer is that I received my FOB and I've had issues with it working properly. I am currently still awaiting the delivery of my replacement FOB. My feeling is that it shouldn't take this long to get a working FOB.

Overall, I would recommend this development

The experience of buying, construction, and closing on our new home was seem less!

It has been a smooth process.

Our contact during the build made us feel like we trusted the process even though we were in Canada and could not see the house progress ourselves

Overall a good experience

Beautiful home that had great value at the time of purchase. Have a few concerns related to process, but overall a good experience

Blake who was responsible for building our home was awesome. His efforts and team made this experience worth the wait.

We had overall positive experience with our home buying. We had many minor issues with workmanship and paint quality but many were addressed and we are still waiting to get resolution on some.

Everything went very smoothly considering supply chain delays

Pulte is a quality builder. The team that delivered our home were responsive and helpful. We couldn't be happier.

No doubt that Pulte builds quality homes, just some few correctives here and there and they should the best in this market, no doubt.

Our field manager is great

Good process. Awaiting follow up on warranty claims