Pulte Homes Reviews

Pulte is trustworthy and reliable.

This was a good homebuying experience.

Pulte works hard to ensure we, as buyers, were happy. They have built into the process periodic "builder/buyer" walkthrough inspections to make sure we understood what was being built into the house and to ensure our concerns were addressed

Attention to blueprints/house plans can be an issue. Contractors get lazy due to familiarity with layouts. Project manager relationship is key. Ours, Jon, communicated and responded quickly with emails and phone. Overall with covid and supply chain delays the process was smooth and exciting seeing something new being created.

Involves buyer from start to finish. Especially pleased with stand out performance of issue resolution after construction of house.

They are great at communicating with you until you have completed buying the house. Then things aren’t as great. I would say 5 stars until you own the house and then 3 stars out of 5 after that. They have a great pitch about their warranty process and how it works but from my experience with that part of it they can do better.

Great unit design, friendly personnel. Attractive landscaping.

The team was informative when we asked questions. When we asked for help and services, they readily provided service and assistance.

I love Lexington plan we built with Pulte. There is a lot of space, closets are big. House is keeping cool well during hot days, I noticed energy efficiency compared to old house we used to live. That 2 stories house needs only one AC unit!

Has been a good experience but, now that moved in, the things that still need to be done are not getting done very quickly. I hate that window screens have small openings in them. Loads of little bugs come in at nite b cause they are drawn by the lights. Ugh.

The project manager was exceptional (consistent communication & responsive).

It was a good experience working with plute homes

Thanks Toni and Ryan for all the hard work!

We had a very good experience with Pulte. They were responsive and followed up on all issues.

The builder did a great job keeping us informed on our home buiding experience. The customization experience over exceeded our expectations and so far the quality of the home has been exceptional. Ome drawback. After we moved into our home, it took longer than expwcted for someone to folllow back up with us on minor issues we had. I wish they would follow to more quickly. Otherwise, the experience has been great!

I like the way we were kept informed about the progress made each week on the building of the house. I like that we weren’t lied to. If something was being delayed we were told and why it was delayed.

Overall good experience with a few bad apples along the way.

It’s been good so far

Good price for what I got.

First; Patti, sales consultant, was/is so helpful and often went out of her way to help us. Second; Kevin, builder rep, is great to work with. He acted immediately to some minor issues we had once we moved in. He continues to provide help on additional items and provides recommendation/solution that I can easily perform. Third: Jeff and Todd of the warranty team are very responsive and I feel we are in good hand with them with the items that need to resolved. Listen; I understand our home was build in a crazy time (covid shut-downs/restrictions, labor and parts shortages, etc.) so I give the Pulte team two big "thumbs-up" for doing what that did. Sure there are some issues with the new home, but this is to be expected and more so when your home is built during a pandemic. Thanks Patti, Kevin, Todd and Jeff - it's great to know you are there to help. ... More

I had several warranty issues after I moved in which were scheduled and taken care of successfully almost immediately by Pulte's warranty department. My only complaint is with the sub-contractors who completed the warranty work. As a single woman building a home I was surprised to be treated with such lack respect by every sub except the electrician. However, the salesperson and the project manager were both very helpful and responded quickly to my questions. If I had an issue during the building process, the project manager took care of it quickly, explaining things to my satisfaction.

We really appreciated the organization of the planning and buying process. Additionally, the communication from the project managers helped us stay in loop about our home.

Willing to work with customer through each step of the build and to solve concerns.

Most of my minor issues were addressed quickly and professionally

As far as the overall process , Pulte is a great company with a great staff. The on-Site reps do everything they can to make sure the house meets your expectations. However, Ensure you know what you are doing when at your design appointment. When you make changes to a feature; it’s not always explained to you how it will affect the other selections you have made. We went from having wood floors in our gathering room to having carpet when we specified no carpet on the first floor. A selection change we made basically added carpet to our living room without us knowing it; and we have pets, which is now a problem and will cost us more to have it fixed. This is not a direct line to Pulte, but it is a direct result of the design appointment being subcontracted to another company with their own way of fulfilling their contractual obligations. ... More