Pulte Homes Reviews
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What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 14919 homeowner reviews to learn why they are the right team to build your new home.
Pulte Homes
has 4 out of 5 stars in All Areas
14919 Reviews in All Areas
Customer Reviews
Overall experience was good.
- Anonymous
- Verified HomeBuyer
- July 16, 2025
- Batavia, IL
Time frame quoted was accurate. Response to issues is good.
Pulte Homes responded:
Thank you for providing feedback. We're glad to hear you had a positive experience and that the time frame quoted was accurate. It’s also great to know our team was responsive in addressing any concerns. Enjoy your new home! ^KH
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Love our new home
- Rene R.
- Verified HomeBuyer
- July 16, 2025
- Kyle, TX
After a rough initial experience, we are loving our new home.
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. While we’re sorry to hear the beginning of your experience was challenging, we’re so glad to know you're now loving your new home! Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Good closing process
- Jeff J.
- Verified HomeBuyer
- June 11, 2025
- La Grange, KY
The home buying and closing experience was fast and seamless.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We're thrilled to hear that your home buying and closing experience were smooth and seamless! Congratulations on your new home! ^KH
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Bought home in March
- Jan S.
- Verified HomeBuyer
- June 11, 2025
- Immokalee, FL
We worked with Christina from Pulte on our home in Avalon Park. She is very knowledgeable and went above and beyond in answering our questions and concerns making the purchase on our home smoothly and less stressful. Our home inspection went very well with Anderson who took care of every detail that needed attention. It was all completed in one day and he had the cleaning service come to clean our home so we walked in on closing day to a beautiful brand new clean home. Can t thank both of them enough!
Pulte Homes responded:
Thank you for taking the time to share your experience! We're delighted to hear that Christina made your homebuying journey smooth and stress-free with her knowledge and dedication. It's wonderful to know Anderson ensured every detail was addressed during your inspection and went the extra mile to have your home beautifully cleaned before closing day. We appreciate your kind words, enjoy your new home! ^KH
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Lots of poor workmanship in our house.
- Anonymous
- Verified HomeBuyer
- June 09, 2025
- Naples, FL
Spend all the time you need inspecting every sustem before closing.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We are sorry to hear that you are unhappy with the workmanship in your new home. Your advice to thoroughly inspect every system before closing is a valuable reminder, and we appreciate you sharing it. If there is anything else you'd like to share with us, or any issues we can help address, we're always reachable at customersupport@pultegroup.com. Thank you again. ^KH
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 4
Michael and Rachel
- Janis S.
- Verified HomeBuyer
- June 09, 2025
- Beaufort, SC
Construction manager and sales are representative were both wonderful to work with. They were responsive, thorough, and a pleasure to work with.
Pulte Homes responded:
Thank you so much for your kind words! We’re thrilled to hear that both your construction manager and sales representative made such a positive impression. Responsiveness and thoroughness are values we take seriously, and it’s great to know you felt well-supported throughout the process. Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Overall pleasant experience with concerns well addressed.
- Phillip S.
- Verified HomeBuyer
- June 07, 2025
- LITCHFIELD PARK, AZ
My wife and I were able to build trust with our construction manager, John, as well as our sales representative, Debbie. Their consistent and honest service kept my wife and I confident in the process, even as we encountered issues. We Love our new home and we believe that Pulte will do what's right for us if we have more issues.
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're thrilled to hear that John and Debbie earned your trust through consistent and honest service. It's wonderful to know you felt confident throughout the process, even when challenges arose. We're so glad you are loving your new home! ^KH
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
Garage floor cement is not right
- Gordon W.
- Verified HomeBuyer
- June 06, 2025
- Plainfield, IN
My garage floor, as I've learned, was poured quickly and worked just as quickly as it was drying too fast. The office staff that came out clearly had no idea about concrete other than what they learned in training class, but assured me it was normal for it to look as strange as it does. There are chips and small holes in it as well, but nobody followed up after they came out to placate me in person. Every thing that needs attention is at their discretion under the "Built to Last" slogan, meaning they'll decide what is or isn't under warranty at their discretion. When someone does come out, ...
Pulte Homes responded:
Thank you for sharing your experience with us. We're truly sorry to hear this and the concerns you've raised regarding your garage floor and warranty service. This is not the standard of care or communication we aim to provide and we understand how frustrating this must be, especially after just recently moving into your home. We would like to escalate your concerns to leadership and would appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ...
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
An exceptionally honest, responsive and knowledgable builder
- Anne Harriet M.
- Verified HomeBuyer
- June 04, 2025
- Aurora, CO
The builder, Chris, is second to none in terms of responsiveness, knowledge and follow through to make sure there were no surprises. Highly recommend him. Also, Ete is very responsive and helpful way beyond the selling process. We are moving from a high end custom home so when I rate the workmanship and materials it is in comparison to a whole other level of construction. Pulte does an okay job and we are very happy as there are no surprises.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that Chris was responsive, knowledgeable, and helped ensure a smooth, surprise-free experience. It's also wonderful to know that Ete continued to support you well beyond the sales process. We're so glad to hear that you are happy with your new home overall! ^KH
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Trustworthy and easy to communicate
- Noreen J.
- Verified HomeBuyer
- June 04, 2025
- Fairburn, GA
Easy to receive information about anything.
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We’re glad to hear that accessing information was easy and convenient for you. Our team strives to provide responsive and helpful service, and it’s wonderful to know that we met your expectations. ^KH
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Expensive, not perfect, but very responsive!
- Priscilla D.
- Verified HomeBuyer
- June 04, 2025
- Albuquerque, NM
I recently purchased a quick-close home with Pulte. I can’t comment on the design process. The sales team was very responsive and helpful before and after the process. They allowed me access to the home to get windows measured for blinds prior to close. The construction manager walked me through the home and explained the ins and outs very well. When I moved in the shower leaked, the dishwasher leaked and the AC didn’t turn on. The warranty team was extremely responsive. The AC was fixed in a matter of hours and the leaks were fixed quickly as well. Overall, I worry about the resale value of ...
Pulte Homes responded:
Thank you for sharing your experience with us. We're glad to hear that our sales team and construction manager provided helpful support throughout the process. While we regret to hear that you encountered some concerns, we're glad to hear that our warranty team responded quickly to address them. Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Outstanding Experience with Pulte Homes and Exceptional Guidance from Diana
- Jose F.
- Verified HomeBuyer
- June 04, 2025
- Orlando, FL
We recently had the pleasure of working with Pulte Home Builders and could not be more satisfied with the entire experience. From the quality of the construction to the professionalism of the team, everything was handled with care and attention to detail. A special mention goes to Diana, who was absolutely outstanding throughout the entire process. As our advisor, she was knowledgeable, responsive, and truly cared about helping us find the right home. Diana took the time to understand our needs and guided us every step of the way with patience and professionalism. She made what could have ...
Pulte Homes responded:
Thank you so much for your wonderful review! We’re thrilled to hear that your experience with us was such a positive one, and we’re especially grateful for your kind words about Diana. It's wonderful to know that she goes above and beyond to support her homeowners, and we’re so glad her knowledge, care, and dedication made your journey smooth and enjoyable! Thank you again for your kind words and your recommendation! ^KH
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 5
4 out of 5
- Anonymous
- Verified HomeBuyer
- June 04, 2025
- Pittsboro, NC
Pretty smooth process for buying. We bought another persons house who backed out so I can’t speak to the materials selection process. We had to move our closing date back a day because final inspections weren’t done, which was stressful coordinating a cross country move. Then we had a plumbing issue on night one with water coming out of a ceiling vent but they were there the next day to help fix it. We’ve been in the house just over two months and have noticed some issues with quality.
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are glad to hear that you had a smooth buying process. That said, we’re sorry for the delay in your closing date and understand how stressful that must have been—especially when coordinating a cross-country move. We are disappointed to hear that you experienced concerns with your plumbing, we are glad to hear that our team responded quickly and resolved the issue. We would like to make leadership aware of your experience and would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ...
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Sales team were great as well as construction manager.
- Richard G.
- Verified HomeBuyer
- June 04, 2025
- Painesville, OH
Overall I would rate Pulte a 4 ob scale of 5, due to lack of flexibility in some changes/additions. Quality was as expected and follow up has been good. Some minor is Pulte should have alerted the new owners, like no mail delivery after 60 days and “smart Home” with coordination between Guardian and Spectrum would have been appreciated. Communication on details.
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are glad to hear that your new home has met your expectations and follow-up from our team has been prompt. That said, we're disappointed to hear that our communication about the details has fell short. Your feedback is truly appreciated and will help us continue to improve the experience for our homeowners. Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
Good Overall, but Lacking in Final Touches
- Scott M.
- Verified HomeBuyer
- June 03, 2025
- Discovery Bay, CA
I gave an overall 4-star rating and a 3-star for quality due to a few unresolved issues. During the walkthrough, the builders mentioned they would return to seal and buff the seam on the countertops in the owner's bathroom, which remains an eyesore—but that follow-up never occurred. Additionally, there are noticeable inconsistencies in the paint finish, with some door frames showing mismatched areas where gloss paint was used instead of semi-gloss, affecting the overall appearance. The buying process was great!
Pulte Homes responded:
Thank you for taking the time to share your experience. We're glad to hear the buying process was a positive one! That said, we’re sorry to hear about the unresolved items with the countertop seam and paint inconsistencies. We understand how those details can impact your overall satisfaction, and we appreciate you bringing them to our attention. We would like to ensure leadership is aware of your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ...
Total Score 4
Quality 3
Trustworthiness 4
Value 5
Responsiveness 4
Lisa (Sales Consultant) was Amazing!
- Daniel m.
- Verified HomeBuyer
- April 28, 2025
- Phoenix, AZ
If it wasn't for Lisa our Sales Consultant, we would not be in our amazing new home. Thank you Lisa for going above and beyond!
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're thrilled to hear that Lisa made a great impact on your experience. It's great to know that she went above and beyond for you during your process! Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 3
Forever home.
- Paul G.
- Verified HomeBuyer
- April 23, 2025
- Myrtle Beach, SC
Had a rocky start to the home buying experience as builder kept pushing to buy lots that we were not interested in and spending a premium for those lots. Once we came to an agreement on the lot, the process with the builder Project Mgr. Nick was actually very pleasant. The design center was a little bit of a disappointment as some of the items we selected before our actual meeting were discontinued. Meetings and weekly updates by Nick kept us in the loop with what was happening and the timeline for completion. Used their Mortgage company as the incentives were hard to pass up. Settlement ...
Pulte Homes responded:
Thank you for taking the time to share your experience with us. We are glad to hear that once things got moving, Nick and the team provided you with responsive and helpful service! We're thrilled to hear that your settlement was a breeze, and any issues were quickly addressed. We greatly appreciate your recommendation! Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 5
Value 3
Responsiveness 5
Overall a really good home buying experience
- Erick R.
- Verified HomeBuyer
- April 23, 2025
- Las Vegas, NV
I think all around house buying is a really stressful experience but Pulte does a good job of making sure that you’re comfortable throughout the whole process and they make sure you are in the loop with Every step. Jeremiah is a god send. He always checking up to make sure your home is up to par and is so attentive to his buyers.
Pulte Homes responded:
Thank you for taking the time to share your experience. We're glad to hear that our team helped make your home buying process feel more comfortable and that you felt informed throughout! It's great to know that Jeremiah has been attentive and supportive throughout your experience! Enjoy your new home! ^KH
Total Score 4
Quality 5
Trustworthiness 5
Value 3
Responsiveness 5
Everyone
- Sonya H.
- Verified HomeBuyer
- April 22, 2025
- Fairburn, GA
I wish there was someone who did follow up calls.
Pulte Homes responded:
Thank you for taking the time to provide feedback. We are sorry to hear that you are experiencing lack of follow up. We would like to learn more about your situation so that we can help. Please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 3
Builder experience been good
- Prabhu M.
- Verified HomeBuyer
- April 18, 2025
- Celina, TX
Need improvement on transparent communication during pricing and interest rate negotiation.
Pulte Homes responded:
Thank you for taking the time to provide feedback. We're glad to hear that you had a good experience with your builder. However, we're sorry to hear that there was not transparent communication regarding your pricing and interest rates. We appreciate your insights and we'll be forwarding this to leadership. Thank you again. ^KH
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Customer Feedback on Materials, Workmanship, and Design Selection Process
- Anonymous
- Verified HomeBuyer
- April 17, 2025
- Las Vegas, NV
Overall, I could tell that high-quality materials were used throughout the home. I also appreciated the prompt responses to any questions or service requests. However, the quality of workmanship by some of the contractors left much to be desired, as there were several areas where the execution was lacking. During the interior design option meeting, it would have been very helpful to use a 3D visualization tool or similar software to assist with decision-making. Additionally, I felt that the explanation and time provided for selecting electrical options were not sufficient, which was a bit ...
Pulte Homes responded:
Thank you for taking the time to provide feedback with us. We are glad to hear that you are happy with the quality of materials in your home and the prompt responses from our team. However, we're sorry to hear that you feel there are areas where the workmanship was lacking and were disappointed with your electrical experience. We appreciate your suggestions about the 3D visualization tool as we are always looking for ways to improve our overall experience. If there's anything we can do to help your experience, don't hesitate to reach out! Thank you again. ...
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
I love my new home
- LaJean J.
- Verified HomeBuyer
- April 16, 2025
- Katy, TX
It was a very great home buying experience
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had a great experience with us and are loving your new home! ^KH
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Great very responsive
- Gary B.
- Verified HomeBuyer
- April 16, 2025
- Myrtle Beach, SC
Anthony was our building manager, and he did an excellent job from start to finish. We kept our request to a minimum and he was able to complete them all.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had a great experience from start to finish working with Anthony. It's great to know that he was responsive and helpful in resolving your concerns! Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Pulte Compass
- Anonymous
- Verified HomeBuyer
- April 15, 2025
- Wilmington, NC
Wish we had more options for upgrades
Pulte Homes responded:
Thank you for taking the time to provide feedback. We appreciate your insights regarding upgrade options. We are always looking for ways to improve our offerings and this feedback is helpful! Thank you again. ^KH
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 4
Review
- Anonymous
- Verified HomeBuyer
- April 15, 2025
- Tomball, TX
Love my home but issues still exist 2 months after closing
Pulte Homes responded:
Thank you for taking the time to share feedback with us. We are glad to hear that you love your home but are disappointed to hear that you have unaddressed concerns. We would like to learn more about this so we can help, and we'd greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again! ^KH
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
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