Pulte Homes Reviews

Home was built and delivered promptly.

Great service from staff and timely construction

Very satisfied with home buying experience and overall happy with the house. Only problem now is dealing with warranty representative. Unresponsive and denies fix for obvious defect. Asked for appeals process. No response.

Very good communication about the status of the building process.

Great Communication through out the whole process

With the market we are dealing with right now I appreciate the communication and responses when I've sent questions.

Some subs are excellent. Others are animals. No pride in workmanship.

Production Manager and Sales folks were available, good listeners and treated us with respect. Open communication and quick response to questions or concerns.

Nice location with an added architectural design gives a great value for your money. The representative at the site made me feel at ease and he did his best to get all questions answered.As a matter of fact every representative at all levels were extremely helpful. Pulte distinguishes itself with the family members that works for them. A great team work.

Project managers need to pay more attention to the contractors and check on the work the day is done or the day after to make sure it was done correctly

Overall great experience. The contractor was very helpful through every stage.

Great value for the price.

Wouldn't purchase and build without being on site to periodically check quality. Had I not, there would have been a much bigger and more complex "punch" list.

It's a great home. We have had some minor issues that we continue to discover as we live here. For example, one of our AC vents is blocked and covered with plastic, the faucets in our bathroom were not properly attached to the countertop, there is some damage to some of the baseboards in the home, and two of the doors in our home (including the front door) had damage that should have been caught. That said, Pulte has addressed or will address all of these issues and we are confident that Pulte will be there for us if we have any future problems. We do think they need to do a slightly better job on the quality control front. We'd rather wait a little longer if it means less warranty appointments we have to deal with after moving into the home. When we compare the Pulte homes to the other builders in the area, we feel that Pulte's home designs are better, their lots are significantly bigger, and we love the neighborhood they have developed. All in all, we would recommend them to friends and family. ... More

Overall, it was a good experience.

Process was very straight forward and easy

Pulte is trustworthy and reliable.

This was a good homebuying experience.

Pulte works hard to ensure we, as buyers, were happy. They have built into the process periodic "builder/buyer" walkthrough inspections to make sure we understood what was being built into the house and to ensure our concerns were addressed

Attention to blueprints/house plans can be an issue. Contractors get lazy due to familiarity with layouts. Project manager relationship is key. Ours, Jon, communicated and responded quickly with emails and phone. Overall with covid and supply chain delays the process was smooth and exciting seeing something new being created.

Involves buyer from start to finish. Especially pleased with stand out performance of issue resolution after construction of house.

They are great at communicating with you until you have completed buying the house. Then things aren’t as great. I would say 5 stars until you own the house and then 3 stars out of 5 after that. They have a great pitch about their warranty process and how it works but from my experience with that part of it they can do better.

Great unit design, friendly personnel. Attractive landscaping.

The team was informative when we asked questions. When we asked for help and services, they readily provided service and assistance.

I love Lexington plan we built with Pulte. There is a lot of space, closets are big. House is keeping cool well during hot days, I noticed energy efficiency compared to old house we used to live. That 2 stories house needs only one AC unit!