Pulte Homes Reviews
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What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15877 homeowner reviews to learn why they are the right team to build your new home.
Pulte Homes
has 4 out of 5 stars overall
15877 Reviews
Customer Reviews
Great Service and Amazing Staff
- Tianyang C.
- Verified HomeBuyer
- February 13, 2026
- Sunnyvale, CA
Overall the Pulte Home build quality is great. My construction manager Josh and coworker Luis made it such a smooth and friendly process for move-in. They also quickly responded and supported some minor issues found during initial inspection. My experience so far has been wonderful. Thanks to all who made it possible.
Pulte Homes responded:
Thank you for sharing. We’re thrilled to hear Josh and Luis made your move-in smooth and friendly and were quick to address any minor items. It’s wonderful to know your experience has been so positive, we truly appreciate you choosing Pulte! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Not built with quality in mind, or customers first
- Anonymous
- Verified HomeBuyer
- February 13, 2026
- Ontario, CA
The Brand New Build Home Buying Experience is not what used to be. Just not feeling the quality of the build, and customer service experience. Just want to rush you to get he keys and you are on your own kind of feeling. Our streets have so much construction going on and construction vehicles parked everywhere, it is dangerous to drive through the streets just to get home. If you really care about our options, I would love to sit down one on one with your top management to share my comments and options.
Pulte Homes responded:
Thank you for sharing your feedback. We’re sorry to hear you’re disappointed with the build quality, customer service experience, and ongoing construction conditions in your community. That’s not the experience we want our homeowners to have. We'd like to look into your situation further, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 4
Great experience with Pulte
- Kevin J.
- Verified HomeBuyer
- February 13, 2026
- Bradenton, FL
Sean was amazing to work with and the building process was easy and even though we were out of town we felt very informed and updated.
Pulte Homes responded:
Thank you for sharing your experience. We’re so glad Sean made the building process easy and kept you informed every step of the way, even from out of town. We truly appreciate you choosing Pulte and hope you’re loving your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
sales
- Joy A.
- Verified HomeBuyer
- February 12, 2026
- Ocala, FL
process is great and helpful
Pulte Homes responded:
Thank you for sharing. We're delighted to hear that you had a great experience with us! Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte New Hone Purchase Experience
- Mario L.
- Verified HomeBuyer
- February 11, 2026
- Stuart, FL
My experience purchasing a new home with Pulte was excellent from start to finish. The entire team was professional, responsive, and truly cared about making the process smooth and enjoyable. Communication was clear, timelines were well managed, and any questions I had were handled promptly. The quality of the home and attention to detail exceeded my expectations. Overall, it was a great experience, and I would confidently recommend Pulte to anyone considering building a new home.
Pulte Homes responded:
Thank you for sharing your experience. We’re thrilled to hear the team made the process smooth, responsive, and enjoyable from start to finish! It means a great deal to know the quality and attention to detail exceeded your expectations. We truly appreciate your recommendation and thank you for choosing Pulte! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Process
- Ehren F.
- Verified HomeBuyer
- February 10, 2026
- Bonita Springs, FL
Juli took a lot of time with us during the walk through to make sure we understood everything. He was great to us.
Pulte Homes responded:
Thank you for sharing your feedback. We’re glad Juli took the time to walk you through everything and ensure you felt confident and informed! We appreciate you choosing Pulte and are happy to hear you had a great experience. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Never again
- David H.
- Verified HomeBuyer
- February 10, 2026
- Surprise, AZ
The only place that felt they were helpful was in Title!
Pulte Homes responded:
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations, though we’re glad the Title team was helpful. We’d like the opportunity to better understand your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 1
A wonderful experience
- Derek B.
- Verified HomeBuyer
- February 10, 2026
- Buda, TX
Everyone was great!! Chad listened to what I was looking for and found the perfect home for us.
Pulte Homes responded:
Thank you for sharing your feedback. We're so glad to hear that you had a wonderful experience while working with Chad! It's great to know that Chad helped you find exactly what you were looking for. Congratulations on your new home, we wish you the best! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Over all good choice
- Ronald P.
- Verified HomeBuyer
- February 10, 2026
- Elizabeth, CO
Overall, good choice and good value
Pulte Homes responded:
Thank you for sharing your feedback. We’re glad to hear you feel your home was a good choice and a great value! We appreciate you choosing Pulte, enjoy your new home! ^KH
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 4
Excellent First Home Buying Experience With Pulte
- Nakul G.
- Verified HomeBuyer
- February 10, 2026
- Davenport, FL
We had an amazing home buying experience.
Pulte Homes responded:
Thank you for sharing your feedback. We're delighted to hear that you had an excellent homebuying experience with us! It's great to know that your first homebuying process was such a positive one. We appreciate your kind words and wish you the best in your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Would not recommend Pulte Mortgage company
- Wendy S.
- Verified HomeBuyer
- February 10, 2026
- Apex, NC
Pulte mortgage was a nightmare to work with. They were very slow to respond and kept changing what they wanted/needed. I would NEVEr use Pulte mortgage again. Luckily my loan was already sold to a different bank so hopefully I never have to deal with them again. The townhouse itself is nice. I had a few minor issues after moving in that I ended up having to address on my own because I did not get a response back from the builder even though I emailed him multiple times.
Pulte Homes responded:
Thank you for bringing this to our attention. We’re sorry to hear about your experience with Pulte Mortgage and the lack of response regarding post-move-in items, as that’s not the level of service we aim to provide. We’re glad to hear you’re enjoying your townhouse and would like the opportunity to review your concerns further. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 1
Quality 4
Trustworthiness 4
Responsiveness 3
Good but could be better.
- Seneca M.
- Verified HomeBuyer
- February 10, 2026
- Perris, CA
Overall I am happy with the purchase of my new home however there’s been little things here n there that I feel could’ve been done better. The paint on the exterior n interior are not good quality, I see chipping already. Interior painting of the house seems to have been rushed in my opinion. Thank you
Pulte Homes responded:
Thank you for sharing your feedback. We’re glad to hear you’re happy overall with your new home, and we’re sorry to learn about your concerns regarding the paint quality and finish. We would like to look into your concerns further, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
You got to do better
- Vasan V.
- Verified HomeBuyer
- February 10, 2026
- Bolingbrook, IL
Your team is doing a great disservice to your organization with their shoddy workmanship, rude behavior and a seemingly transactional approach. In their haste to complete a home in 90 days they are forgetting that at a bare minimum the home must feel good to the occupants when they move in. Cracks in a new home, uneven floors, waviness in walls and corners to name a few have been sighted and reportd. Your construction crew and customer service seem content to pass the customer on between themselves not taking ownership of issues that have been highlighted to them and addressing them ...
Pulte Homes responded:
Thank you for sharing your concerns. We’re very sorry to hear about your experience and the issues you’ve described regarding workmanship, communication, and follow-through. This is not the standard we strive to deliver, and we want to escalate your concerns to our leadership, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 1
Pulte homes in Caldera community, Florida
- Craig D.
- Verified HomeBuyer
- February 10, 2026
- Spring Hill, FL
Beautiful communities with great amenities
Pulte Homes responded:
Thank you for sharing your feedback. We’re so glad to hear you’re enjoying the beautiful community and its amenities! We appreciate you choosing Pulte! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Amazing team start to finish!
- Fredrick B.
- Verified HomeBuyer
- February 10, 2026
- Bradenton, FL
From our salesperson to our builder and now our customer service team, this has been a tremendous team start to finish! They have been very helpful throughout the process. They have communicated every step of the way and helped resolve any issues as they have risen. Amazing team, amazing company!
Pulte Homes responded:
Thank you for sharing your feedback. We’re thrilled to hear the team supported you every step of the way and that communication was strong throughout! We truly appreciate your kind words and thank you for choosing Pulte. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Donna
- Donna B.
- Verified HomeBuyer
- February 10, 2026
- Estero, FL
Pulte has provided me an incredible experience in building my home. Every step of the way, Gita and Omar and others have shown me compassion, empathy, joy, fun and professionalism. The communication was awesome. I have built four homes and this has by far exceeded my expectations. Thank you Pulte for embracing me in Verdana Village. .
Pulte Homes responded:
Thank you so much for sharing your feedback! We’re thrilled to hear that Gita, Omar, and the team made your homebuilding experience so meaningful and enjoyable! It truly means a lot to know this build exceeded your expectations, especially after building four homes. We’re grateful you chose Pulte and are so happy to have you in the community! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Beautiful and well made house
- Marcela V.
- Verified HomeBuyer
- February 10, 2026
- Leander, TX
Beautiful house, customer service team is amazing and responsive
Pulte Homes responded:
Thank you for sharing your feedback. We’re so glad you love your home and that our customer service team has been responsive and supportive. We appreciate your kind words and choosing Pulte! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
We love our new Pulte ranch home!
- Ruth M.
- Verified HomeBuyer
- February 10, 2026
- Plain City, OH
In sales, Claire is wonderful! She is knowledgeable, organized, and quick to respond to questions. Our construction manager, Steve went above and beyond to make sure everything was perfect in our new home. He's even stopped by to help us figure out a couple of things. The build process went extremely smoothly thanks to these two individuals. My husband and I are really pleased with our new home.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re thrilled to hear Claire and Steve provided such knowledgeable and attentive support throughout your build! It’s wonderful to know the process went smoothly and that you’re both so pleased with your new home. We truly appreciate you choosing Pulte! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Overall positive experience and friendly staff
- Anonymous
- Verified HomeBuyer
- February 10, 2026
- Ormond Beach, FL
Overall process was straightforward. The mortgage process was also efficient and teams have been responsive. Did have quite a few issues post closing, including scratched materials, ringer for doorbell not working and windows that had to be replaced. But were all addressed in a timely fashion. Only remaining issue that is quite bothersome is that workers and random vendors keep coming to our house and walking on and though our property despite having financed the closing process.
Pulte Homes responded:
Thank you for sharing your experience. We’re glad to hear the overall process and mortgage experience were efficient and that post-closing items were addressed in a timely manner. We’re sorry to hear about the continued traffic on your property and would like to learn more about your concerns. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
First Pulte Home
- Rachel C.
- Verified HomeBuyer
- February 10, 2026
- Rockville, MD
I recently purchased my first Pulte home. From the beginning, our sales person was great to work with . Andrew spent so much time with us in making sure that we got wanted and went above and beyond to work on additional requests. Our site manager Bryan is incredible. He was very responsive and made sure that every issue we had was taken care of, even finding issues that we had missed. We have truly enjoyed working with both Andrew and Bryan. The Pulte mortgage process felt a little disjointed. We were given a horrible rate in terms at first, and after seeking out multiple other ...
Pulte Homes responded:
Thank you for sharing your experience. We’re thrilled to hear Andrew and Bryan provided exceptional support throughout the process and made such a positive impact! We also appreciate your candid feedback regarding the mortgage process and closing documentation and will share it internally. We’re so glad you’re happy in your new home and community! ^KH
Total Score 3
Quality 4
Trustworthiness 5
Responsiveness 4
Good Experience!
- Neal J.
- Verified HomeBuyer
- February 10, 2026
- Rosemount, MN
Good experience with Pulte Homes at Amber Fields in Rosemount. Cheryl and Brien were very friendly and good to work with! We like how Pulte has everything figured out from purchasing the home, selling your existing home, affordable homeowners insurance, and a good warranty they stand behind. Really like the neighborhood and trails too!
Pulte Homes responded:
Thank you for sharing your experience. We’re so glad Cheryl and Brien were great to work with and that the process felt smooth and supportive! It’s wonderful to hear you’re enjoying the neighborhood and trails. We truly appreciate you choosing Pulte! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Happy With our Pulte Home.
- Jacob F.
- Verified HomeBuyer
- February 10, 2026
- Mundelein, IL
Buying a Pulte home was a good experience. Everyone was super helpful as this was the first time my wife and I had purchased a home. Home was finished ahead of schedule and was completed as we expected. Looking forward to spending many more years in this home.
Pulte Homes responded:
Thank you for sharing your experience. We’re so glad the team was helpful throughout your first homebuying journey and that your home was completed ahead of schedule! Wishing you and your wife many happy years and great memories in your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very bad
- Abdul Q.
- Verified HomeBuyer
- February 10, 2026
- Thonotosassa, FL
Very poor experience from soup to nuts
Pulte Homes responded:
Thank you for sharing your feedback. We're truly sorry to learn that your experience did not meet your expectations. We'd like to learn more about your experience and help in anyway, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
no great
- Lorena S.
- Verified HomeBuyer
- February 10, 2026
- Denville, NJ
After living here for a month, I realized the material used to build my unit is very cheap and low quality. The flooring carpet specially is really bad installed. Doors are low quality. No very happy with the unit in overall. I have submitted 4 service tickets so far in less than a month. I know that this unit will need a lot of work after a few years which it shouldnt be since it's a new brand construction.
Pulte Homes responded:
Thank you for sharing your feedback. We’re sorry to hear you’re disappointed with the materials and installation quality, especially so soon after moving in. This is not the experience we want for our homeowners, and we’d like to review your concerns further. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 3
Retirement Home Sweet Home
- Robert N.
- Verified HomeBuyer
- February 10, 2026
- Goodyear, AZ
From the very beginning the Pulte Group and staff have gone the extra mile to identify and meet our needs. Their responsiveness has been exceptional and the overall process painless.
Pulte Homes responded:
Thank you for sharing your feedback. We’re thrilled to hear the team went the extra mile and made the process smooth and responsive from start to finish! We truly appreciate you choosing Pulte and are so glad you had a positive experience! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
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