Pulte Homes Reviews

Initially, we really loved the models only to find out that a lot of the items had been discontinued. Having then gone thru the designer process, it took 10 months to build and move in. We love our home and only have minor issues to deal with.

Good community and friendly neighborhood. My experience with Pulte was good except for closing date selection. But apart from that good customer service and very responsive to issues. Still only 1 month old home so more to come but so far so good. I am happy with my purchase.

Overall experience of buying home with pulte was great, they have a great responsive team , our construction manager steve is very responsive and attentive. Over all build quality details could have been better - given we are trying to rush finish the house construction played a role, Pulte has great team just company needs to ensure contractors and workers are not overworked to meet unrealistic deadline - if they fix stakeholder greed problem and focus on patience and quality they have great team behind them.

The team helping.me buy my home are great. My experience with Pulte lending was the complete opposite. In fact I did not use them in the end because their requirements were unrealistic. Unfortunately they waited until the last minute to tell me. Luckily I was proactive and didn’t need to use them but others might not have the flexibility.

Overall it was a great experience. James really helped me get answers to questions and Dylan the project manager was 5 star. He is so patient and thorough. He followed through with everything he said was going to do. The building process took to long because of the permitting and the subs working when after hours, shutting the builder for days. For the most part is was great.

Good experience so far, some minors issues with painting, details, finishing. I've requested warranty for some fixes and I am still in the process of getting them done.

After close and moving in had some warentee issues and although they have been noted by Pulte warentee Contacts, subs are slow to respond. Have not seen the trim carpenters plumbers etc. We are very happy with our new home but wish the subs would come back to complete their work!

Some items needed attending/repairs before closing. Already have nail pops in ceiling. Sloppy painting job.

Overall a very good buying experience with Pulte Homes. Good Quality appliances inside the home. The central Circuit Panel and the WiFi extenders are also top of the line. A big shout out to Kyle who was very friendly and helpful throughout the entire Closing/Settlement process.

Build manager Adam was very responsive and helpful through the build process. We definitely got more value from a new build with pulte than any of the used options we found in the entire Detroit area

Better than previous years .

Since closing I have noticed many mistakes in the finish work of my new home. From faucets that do not line up with handles, to door threshold that is loose and getting worse. I keep finding small things that represent a lack of care in the details: Uneven cabinet doors, sloppy grout lines, no sealer on the grout of tiled floors, mistakes in mill work details, any more. One I move in, I will have these problems corrected.

We have been in our new home approximately 2 months. So far we are quite pleased with our experience. We purchased the home as a spec that was about 1/2 finished at the time of purchase. We were pleased with the quality of materials and craftmanship that we saw at time of purchased and as the process continued. One are we were disappointed in was the builders decision to fence behind our home and all of the homes along our street after our purchase was made. We made the purchase based on the development plan we were given which showed no fence behind any of the homes on our street. To Pulte's credit they did give us a aluminum fence which ultimately did not impede the wooded view we paid a premium for. However the vinyl fence behind all of the homes to our left was a disappointment due to the way it degraded the view of the wooded common area behind all of these homes. The only other issues we have encountered have been with a toilet in our master bathroom. The float has gone out twice now in two months. However Pulte and their sub have been quick to fix the problem. The second issue had to do with a sub splashing concrete all over the side of our home as they were pouring the foundation on the home next door. Again Pulte was quick to have the left side of our home repainted to repair the damage. All in all I have been pleased with my experience with Pulte and would recommend them and the Marwood community to other prospective purchasers ... More

Overall buying experience with Pulte homes was very smooth and helpful.

The experience was awesome but Pulte Mortgage underwriter was over the top nosey, intrusive and over the top with personal information

Pretend to be high end but just average

Transparent and clean buying process. Superb help and responsiveness, very helpful and truthful. Extremely trustworthy. Superb quality of construction and the best part…. The team and the people. They were the best… everyone of them.

Don't allow them to rush you

good experience overall was this experience.

Construction manager and warranty manager are awesome!!!

Pulte Mortgage process itself needs work. Their documents request was extra. Resending documents as well. Unacceptable. I needed to bring in their Supervisor in twice to take care of concerns. My sales person, Builder and our contractor did a fabulous job walking us thru the process and answering all our questions. Thank you!

The home is great and so far, so good. During construction, any issues that we noticed were handled and my home was delivered as expected. Working with the ancillary companies - mortgage/insurance, was excellent and made the build up to closing stress free. HOWEVER, having moved to Florida from New Jersey, the estimated closing date information, was abysmal, as the builder would NOT share their estimated completion date with me, their customer. To this day, I do not understand why this info was "secret" until they divulged the closing date. Many buyers have to make actual living arrangements when building a house. It shouldn't be, "it's our way or the high way." We're essentially partners before, during and after closing. Just peculiar and something that future buyers should be aware. ... More

Besides the Certificate of Occupancy I feel communication between departments within Pulte would be a huge help. Different departments tend to go back to the buyer for information that could easily by discovered within the companies own network. Besides these issues we do love the home.

Cheryl, our sales rep., was delightful and willing to help us all throughout our construction. Our design team experience was awesome as well. Wish we had more time there. Our first construction manager was nice, but not effective and many thing were not caught and corrected. Our 2nd construction manager, Keven, was good, but under a lot of stress correcting the mistaKevin, the first guy, and catching up on our construction. The completion of our home was delayed and often sat for weeks without anything being done. That is where our dissatisfaction lies. We are trusting David to follow through and complete our list of shortcomings and error since our close. We have a beautiful home that I love and hope to enjoy for many years. ... More

Upon arriving with 2 (two) trucks from Florida (2 days) driving with household items were we informed that the closing was delayed and that we had to wait till electrical power was connected to our Townhome. Highly unprofessional and a hardship upon the owner and kids. We had to stay in a hotel and later on in a rental home. The problems we endured unloading and packing our goods in other trucks and stores again were the worst experiences ever for a new Pulte home buyer.