Pulte Homes Reviews

The people that I worked with were excellent-Polly Cockrell & Hector DeJesus. The actual products installed (Kitchen & bathroom cabinets, lighting fixtures etc) are low end and skimpy. The kitchen island & cabinet layout were not well designed and are reflective of just banging out homes with little to no thought on function.

Overall smooth buying experience, staff are professional. However the house gets unexpected delay for a long time.

Overall experience even with the COVID circumstances delays etc. It was not bad.

Everything about our house building and buying was nice; minor hiccups were identified and addressed thoroughly BUT the last minute interrogation by the underwriter was absolutely horrible. I have purchased many many homes and done countless refinances and I have NEVER experienced the level of harassment that Pulte put us through. We will never use Pulte mortgage again!

Our Pulte Sales Rep (Lisa) was simply a pleasure to work with. She sent us weekly pictures of construction progress since we lived out-of-state. She also tracked issues my wife and I spotted in the pics. Overall, she helped us a lot since first meeting her in 2019. My wife and I are very happy with our Pulte home selection. During the build, Dustin was the Construction Manager. He was also very responsive to questions, making it a pleasure to communicate. We wanted to duplicate a design feature seen in the sample home requiring some movement of the existing wiring. It got done! Additionally, we wanted some ceiling outlets reinforced to hold fans in the Lanai. That also got completed. Finally, the dishwasher was delayed and arrived at the last minute. Dustin and another Construction Manager (Dylan) installed it themselves - did the wiring, connected the drains and water source. Works perfectly! It was a positive experience all the way around. -Jack ... More

In spite of Covid supply chain issues we were able to get a house built that we really love! Nothing is perfect but overall we are very happy with our new home.

This home has all that I need built as an inventory home I was thinking will do some changes when I move in but sincerely everything looks good. My family loves it here.

The beginning of the process was excellent! But, as soon as we signed the contract things started going downhill. Our sales consultant didn't provide clear information and openly lied about some of the house's features. The construction process was a mess, mainly during the time Pulte switched field managers. The were so many misunderstandings and a lack of communication with the construction team over the transition period. A little piece of advice, before signing closing, make sure you have everything working perfectly and all the issues found during the inspection fixed. They told us they were going to fix some of them after closing, but once you close the house it's like you dont exist anymore. The customer care team simple ignores your requests or takes about a month to just answer an email and another month to send someone to your home and fix their issues, our customer care manager (Philip) was not even able to answer a decent email and every time we contacted him with issues he replied back with a phone number, no even a word, just a phone number. I would not do this again with Pulte and again do not expect any kind of sympathy once you close the house. ... More

Very bad quality Of kitchen cabinets, paints and to much complications on closing.

I began the purchase process early, before building completion, and all my expectations were met. My new condo unit is great.

I’ve researched communities across Florida and Pulte continually remained at the top. Consistently building in the best communities with high customer service and high quality homes.

Fantastic buying experience on Spec home purchased.

If u are thinking of buying a Pulte home, my advice to is don’t trust anyone check everything to insure the home that u are buying is built the way u want it built.

Very professional, helpful, problem solver, and polite

From the selling agents to the builders everyone was perfect.

Each person involved with Pulte homes has been extremely helpful and professional. I highly recommend Pulte Homes for anyone purchasing a new home. I am very happy with the entire experience.

I Was not living in AZ at the time. I did all my selections via internet. I was told there would be weekly updates but received no information for months. There was constantly a change in contact people. The people I started with were not the people I ended with. Overall the home is nice, but there is some messy workmanship and communicationneeds to improve.

This is our second Pulte purchase. The quality of the build is excellent. The sales team is very attentive and walked us through everything we needed to know. When we were scheduled for our walk thru we were so pleased with our unit. John & Lane we’re excellent and explained everything we needed to know including operation of everything and utilities. We couldn’t be happier!

We had a good experience in a tough market. Billy the construction manager was good to work with and answered questions as needed.

Quality of the materials used are not good as well workmanship.

Fantastic experience with Pulte; the waiting list to get the model we wanted was slightly frustrating but after putting our trust in Ramsey, we finally got the perfect lot and pre-inventory selection. Laura and Josh were phenomenal! When minor items were identified to fix, we were pleasantly surprised to hear "let's get it fixed now" and even more surprised that they (or their team) repaired on the spot!. Only regret is wish we would have considered more upgrades. Good Job Pulte team!

many things wrong with house, things that should not have happened, but did due to shoddy work ethics. bathroom fixtures fell off wall, broken windows left broken, fan above cooktop, dented, not aligned, gaps where it was attached and fingerprints (many) on wall above cook top. block wall not completed needs one more level and caps, overspray of paint along trim around garage, footprint of black paint on floor, reported within 2 days of move in, one month later im still waiting to get fixed. project manager does not appear to be capable.

We are about to send in a punch list for outstanding items but quality of work is very poor as a lot off things were rushed

Construction Mangers are the stars of the company and are great to work with. The sales staff were unresponsive and did not provide accurate information. Very frustrating at times.

Never again with Pulte