Pulte Homes Reviews

I appreciate how helpful Andy Davis has been with warranty issues.

Overall great experience. Communication was slow at times. Adopt the model 'clean as you go". In between different milestones there was trash (not associated with the particular phase, i.e., soda cans, bottles, trash) and left all around an in the residence, which was visually unpleasant.

We are very happy in our new home.

It was a good experience even though my wife and I were dissatisfied with the building process.

The purchase process with Carolyn was great. Derek, the construction supervisor was amazing and kept us informed all through the build process. His responses to issues found by an independent inspector was great. The selection of upgrades went smoothly, though the choices were limited and the cost for what was selected was high, sometimes exceeding purchasing the items from retail. The air conditioner and air handler are not sized properly for the upgraded square footage, being sized for the base model of the home. The furnace is also not sized properly. We experienced excessive heat on the second floor and expect to be cold this winter. ... More

We love how the house is design. Beautiful with smart design on space utilization. Open layout concept is my favorite which made me fall in love with the house we bought. Sales team (Matt) went above and beyond to help us through this experience. Our builder (Ryan) made walkthrough very smooth and friendly. The only issue we had was with Pulte Mortage team, it was a painful experience with lot of back and forth to get the loan approved. Overall, I am happy with rest of the Pulte team. Thank you!

Still in the process of repairs completion

Positive Feedback: Quality of Workmanship: Overall, I appreciate the quality of workmanship in the construction of my new home. The attention to detail in the finishes and materials used is evident, and it adds to the overall aesthetic appeal of the property. Timely Completion: I'm pleased that the project was completed on schedule, which was important to me. It's evident that the builder worked diligently to meet the agreed-upon deadlines. Professionalism: The builder's team displayed professionalism throughout the project, and their willingness to address concerns promptly was commendable. Areas for Improvement: Finishing Touches: While the overall quality of work is good, there are a few areas that require attention. For example, water heater pipe is broken while flushing the water from tank. Attention to Detail: While I appreciate the effort put into the construction, there were instances where attention to detail seemed lacking. Some corners were cut in minor ways that affect the overall perception of the property's quality. In conclusion, I have a mixed opinion about my new home. While there are aspects to appreciate, such as the timely completion and overall workmanship, there are also areas that need improvement. I hope that these points can be addressed to enhance the overall quality of the builder's projects and customer satisfaction. Providing a balanced review like this gives the builder specific feedback to work on while acknowledging their positive contributions to the project. ... More

Overall purchase process was good..

My experience with the house was very good! Unfortunately, after I received the house, the pool already had a water leak.

We were very happy on closing day, and things we brought up were generally addressed. But now that we’ve been here for a month, we keep finding minor workmanship issues that have us concerned for the longevity of the home. We enjoyed this process overall. Hopefully we don’t find too many more issues that would change our minds about that in the coming months.

Brad and Zach were great to work with.

The salesperson, Zorinel was very pleasant and patient from the start. She did a virtual tour of the property even though the actual model was not actually available. She answered questions promptly and fully as much as she could. Even when she was transferred to another location, she made herself available to answer questions and concerns. Overall, a good experience.

We signed our contract to build a Pulte home in February 15. On July 27 we closed. During that time we received contact communication and updates from our building manager. Any time we had a question we could text or call him and he'd reply within minutes. On way least two occasions he moved his schedule around to meet us for tours with our of town family. The ease and painlessness of the process beats bidding wars and unending house tours any day. Knowing what I do now, I'd make the same decision to work with Pulte.

stressful but everyone was communicative and supporting

I love my house! It’s well built and I’m impressed. The little thing not done properly caused one star less for perfection. The grouting on the floor tiles was terrible. They fixed some of it but not all. Sod, the ridges where the ends didn’t meet caused a lawn that’s not level nor safe for the ankle. Water was not draining off the lawn. This was identified prior to closing but was not fixed. After closing the lawn was flooded and they had to install a French drain to rectify the problem. My agent Ryan, was exceptional. He went beyond what was expected of him during the building process.

Everything went well overall. Their customer service reps area good to deal with.

Brandon our project manager was great at communicating and helping us through our closing process. If you have an option to use a different mortgage provided, we do not recommend pulte mortgage.

The house would be perfect but the drywalls finish as well as the paint are horrendous! Pulte response to issues is excellent but the drywalls are a disaster as well as the paint job!

Good Experience with Pulte homes

Very good quality and service

Pulte has a very good process, and is responsive to issues. They do exclusively use contractors for the various steps of the construction process. That can be both good and bad. I don't know if they keep a very high retainage in order to remedy issues and assure quality control.

Overall it was a smooth process ftom approval to closing however the house seem rushed and had a few things missed that required another take after move in.

Overall, good experience throughout. Superintendent was very knowledgeable of the home systems and walking me through the maintenance items. Where I will knockdown a couple of points is the attention to details. There are various locations where paint was smudged on finishes, or floor base wasn’t patched or touched up at corners, but nothing big as of one month in the home. I will also say, the worst of my experience were the final stages of my process with my loan processor and closing agent. They all decided to go on vacation on my closing day without notifying me of who to contact in the case of questions. Overall good acceptable experience. ... More

Lots of options to fit different budgets. Fastest builder in the Columbus area with other builders quoting 10 month build time while Pulte completed in 6 months. Process is fast so need to make decisions quickly and limited ability to change options. Overall happy with our decision to go with Pulte.