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Pulte Homes Reviews
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What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15629 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Pulte Homes - Great location and are extremely happy with our finished home,
- Kevin E.
- Verified HomeBuyer
- July 27, 2022
- Lake Orion, MI
Great location and are extremely happy with our finished home,
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Pule builder did average.
- Anonymous
- Verified HomeBuyer
- July 27, 2022
- Land O' Lakes, FL
Pule builder did average. They missed things here and there. and also Pulte associates (new hires) will tell you that they tested everything in house multiple times and everything was in god shape , dont fall for that , that's the lie. few things i asked them to check and they just provided wrong information right on my face that this is standard and for all houses has the same thing. House was not complete at the time of closing , they just want to close rushing everything and keeping the things incomplete. They rely on 1 year warranty so that they can take time to fix your house. DO NO ...
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 2
High Quality | Excellent Communication | Great Value
- Bryan T.
- Verified HomeBuyer
- July 27, 2022
- Olmsted Falls, OH
We had a great experience with Pulte Homes - from sales to the construction team everyone was very communicative. We love the house and any issues we had were taken care of immediately.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
David
- David R.
- Verified HomeBuyer
- July 27, 2022
- Land O' Lakes, FL
Salesperson was great and construction manager was trying to do everything he could, but corporate was rushing closings. We were promised that everything on our walk threw list would be completed or scheduled within 3 weeks.....Didn't happen! 2 months in and still waiting. House was really dirty inside and grouting looked like a 3 year old did it. House is almost 2300 Sq ft and they put a 2.5 ton AC that runs constantly. Mario's AC cannot do anything to help and said Pulte will need to do an evaluation......Still waiting! Electric bill $333.00 which the Salesperson said should be around ...
Pulte Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with a brief description of your concerns and your address so we can get in touch with you?
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 1
Pulte Homes - Good experience working with our sales consultant, construction
- Rahul M.
- Verified HomeBuyer
- July 27, 2022
- Brownsburg, IN
Good experience working with our sales consultant, construction manager.
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 3
Outsourced build with barely any quality control
- Anonymous
- Verified HomeBuyer
- July 27, 2022
- Delaware, OH
We chose Pulte because they're one of the top 3 home builders in the US, and with the trust that they'd do a great job building the house with all the years of experience they had building homes. The reality was a stark contrast. They're outsourcing literally every piece of the build, which isn't necessarily bad, but they're not spending any time in quality control. Contractors come in, do their thing and leave, and it is Pulte's job to verify things after every step and get the necessary corrections done, which I don't beleive they're doing. I literally had 20 items that I could visibly see ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Pulte Homes - Siempre contento rn mi nueva sass
- Conrado G.
- Verified HomeBuyer
- July 27, 2022
- Lake Worth, FL
Siempre contento rn mi nueva sass
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - We had a great homebuying experience from sales, construction,
- Ismael N.
- Verified HomeBuyer
- July 27, 2022
- San Tan Valley, AZ
We had a great homebuying experience from sales, construction, and loan were all easy and communicated well.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
It’s in the details
- Nicole F.
- Verified HomeBuyer
- July 27, 2022
- Okatie, SC
This is the second Pulte home we’ve build. The first was in 2019 and had a wonderful experience which is why we didn’t hesitate to build another one. I know 2021/2022 is a different environment with supply chain issues and labor shortages but this was definitely a different experience. We decided to have a phase home inspector that was part of the process from grading to finishing touches and would highly recommend all new home builders do the same. Structurally, our house of great. everything got done and we were able to close on time. Our main issue is with the smaller, finishing details. ...
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Pulte Homes - The home buying experience was great.
- Anonymous
- Verified HomeBuyer
- July 27, 2022
- Acworth, GA
The home buying experience was great. The quality is ok. Not the best but not bad either. In fact I am ok with all of the build. But when it comes to the responsiveness to the issue, yeah they don't respond very well. Specifically they try to push the issue to others. The whirlpool range that came with the home is tripping 5 to 8 times every day and they told the problem is with the appliance. When the repair guy checks the appliance he says the appliance is not installed correctly. Pulte still tries to push the issue to whirlpool. So pulte is not able to find me a fix till today. I have ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Took a year when they promised 6 months.
- Jon C.
- Verified HomeBuyer
- July 27, 2022
- Kissimmee, FL
We were one of the first people to pre order a house on May 2021. Interest rates were at the lowest and they promised us it would be done December 2021 - Feb 2022. We initially looked for a new home due to the interest rates were still low. I was never informed throughout the process that delays were happening, I would ask a month before initial date of closing, on how the house was doing and was then informed it would be delayed. Feb became April and was promised to close. We had locked in a rate, then was told a few weeks before promised date that home was delayed til June. I had to ask ...
Pulte Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us, or any issues we can help address, we're always reachable at customersupport@pultegroup.com.
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 1
Model Morgan
- Ronald R.
- Verified HomeBuyer
- July 27, 2022
- Conway, SC
Have been in the house a month and a half and still have outstanding issues that i been trying to get resolved
Total Score 5
Quality 3
Trustworthiness 3
Responsiveness 3
Wonderful Experience! I love Pulte Homes
- VICTORIA P.
- Verified HomeBuyer
- July 27, 2022
- Orlando, FL
Rob is been the Best Construction Manager someone could ever had, throughout the whole building process and even after I moved into my new house, he has been very attentive and helpful. I also appreciate Ashley who even though was not my sales representative she has been all the time on top of every detail. I cannot forget to mention Moises my Loan Officer who was always clear and friendly within the whole time of my processing purchase. As a Realtor I truly recommend Pulte Homes!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Very poor quality of work in the house so many things are missing
- Hiren P.
- Verified HomeBuyer
- July 27, 2022
- Tampa, FL
Very poor quality of work in the house so many things are missing ..There was water falling from the gathering room when i entered in my house after closing on first day with my family and my luggage..its been almost 1month to staying at my house still i don’t have electricity in my two bedrooms..so many things are there ,that should not be like that.Garage work has issue there is big hole in garage and big crackes also there ,not finishing well as well .A.c roof vent was missing so started blowing out packing from the roof ..its been up two weeks but no-one still coming for fix it . back ...
Total Score 3
Quality 1
Trustworthiness 1
Responsiveness 1
Pulte Homes - Had a very good sales experience and buying was smooth.
- Anonymous
- Verified HomeBuyer
- July 27, 2022
- Riverview, FL
Had a very good sales experience and buying was smooth. Had a bad experience on closing day - keys wouldn’t work and AC was not working - they got it fixed in a few days. Service tickets promised to be fixed after closing took a long time - couple of months to complete. More empathy and responsiveness from construction managers will really help. They are rushed to close.
Total Score 3
Quality 5
Trustworthiness 3
Responsiveness 3
Pulte Homes - The process was smooth, there are always issues, but the Pulte
- Anonymous
- Verified HomeBuyer
- July 27, 2022
- Naples, FL
The process was smooth, there are always issues, but the Pulte team addressed them very professionally. Closing was difficult but not necessarily Pulte's problem. However, as the professional builder, I would have appreciated their assistance in helping negotiate thought issues, but that is above and beyond.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Some ups some downs
- Robert S.
- Verified HomeBuyer
- July 27, 2022
- Saint Augustine, FL
As we have been in house for a few weeks now it does seem like the attention to detail is somewhat lacking! Crooked light plates, outlets that didn’t work, stovetop crooked, paint not cleaned up, caulking average You asked for review now you got one
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Good and friendly experience
- Gowri M.
- Verified HomeBuyer
- July 27, 2022
- Princeton, TX
Had good experience with while mortgage
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Project manager
- Anthony D.
- Verified HomeBuyer
- July 27, 2022
- Vero Beach, FL
Working with this builder was smooth, being kept informed with all that was going on with supply was great , we have built many homes and worked with other builders the Communication was never as good thank you for this it makes everything better but I do have to say our project manager Jim N was the best we have ever worked with Thank you Jim for making moving to Florida a pleasure
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience from start to finish
- Steven M.
- Verified HomeBuyer
- July 27, 2022
- Plymouth, MI
Everyone was responsive and detailed. Flexible for my busy work schedule and helped a ton with technology with viewings through the process.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Builder for a new home
- Anonymous
- Verified HomeBuyer
- July 27, 2022
- Bradenton, FL
Sales process was seamless, we were kept informed throughout the build and were given advance notice in case there were any issues or delays. Both sales agent and Construction manager were amazing to work with.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Pulte Homes - Our supervisor Jim was great He was honest with us, kept us updated,
- William T.
- Verified HomeBuyer
- July 27, 2022
- Vero Beach, FL
Our supervisor Jim was great He was honest with us, kept us updated, sent pictures, phoned us and met with us on site. Any questions we had , he would get back to us in a timely manner. We were very pleased with his interest in us and our new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Overall ok.
- Shashank G.
- Verified HomeBuyer
- July 27, 2022
- Columbia Station, OH
Overall ok. But no proper response for any issues.missed few things.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 1
Great service
- Eric S.
- Verified HomeBuyer
- July 27, 2022
- Nolensville, TN
We really love the new home. Pulte was on time with all their milestones in the building process and has been very responsive in fixing issues after we have moved in.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Pulte Homes - Well it’s overpriced, every windows are not done correctly so
- Jagat P.
- Verified HomeBuyer
- July 27, 2022
- Somerville, NJ
Well it’s overpriced, every windows are not done correctly so you can’t install window shades and garage doesn’t come with basic paint for almost 500k house and this is our 5th brand new house and all the houses we ever purchased came with basic paint so doesn’t look like patches on the wall everywhere We took a walk with construction person and made a checklist and 50% of items were not done and at finally inspection we pointed out and he reacted as it’s normal than finally got it done. Would it recommend pulte to anyone- not really Let’s see what happens at end of year inspection now
Total Score 4
Quality 2
Trustworthiness 2
Responsiveness 3
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