Pulte Homes Reviews

Overall good Mortgage rates higher than market rate

Our experience has been a mixed bag. Pulte has been pretty good with rectifying issues with our service calls etc. But there have been lot of quality issues we have been needing to address. As long as expectations are tempered and you are patient in the overall process things will get done. Our construct has been a great resource for us throughout the process.

From what we have experienced to date, we are pleased with the quality of construction and responsiveness to our concerns. Our sales representative, Vanessa, and construction manager, Jesse, have been especially helpful.

The builder was and their representatives were professional on all aspect of the built. The GC paid attention to the details during the time of the built, because we lived out of town during the time period.

Supposed to close in October, closed in February. Home looks great, I do have a rain gutter dumping out into the front of my walkway, so people walk through a big puddle. Workers were kind and considerate of my job and how limited knowledge.

Firstly, Lynette is a wonderful person to work with. She helped us in getting the lot we are interested in and made our process very easy from signing the contract and until we moved in. While in the construction stage I worked with Ali, our construction manager who is an another wonderful person that I met during the process. He was very patient to answer all my questions and really took care of us with everything we wanted in our new home. Overall I'm very much satisfied that I chose Pulte.

Overall was a good experience purchasing my home. The home is beautiful but like any new home there are always small issues that arise after you move in. The service request line is quick to respond and fix what’s needed. Overall I’m satisfied and don’t have any regrets.

I would recommend Pulte Homes. I’ve been in my house 3 weeks and of course there are things I hoped to select like hardware, flooring, carpet, etc but it was a new and ready in 2 months which I needed. Make sure you go over every detail though so you know exactly what you are getting and there are no surprises at closing and final walk through like with what happened to me. I’m still happy though.

As a first time home buyer my experience with Pulte homes was great they made things very simple from getting Insurance to getting Mortgage. Interest rates offered by Pulte Mortgage was incomparable with any of other builders out there in market during this tough times.

The Great - The Consturction manager and the lady conducting the celebration walk through , Pulte Mortgage and PGP Title folks were outstandaing and they made all the diference. Not So Good: The Sales Agenet.Least said is the better.

It is good to have your own real estate agent with you who is knowledgeable in new home builds with Pulte. The builder does not have your best interests in mind in many cases, so it is very helpful to have a impartial experienced advocate. It also is important to know that when you do your structural meeting with the sales team that they will hide a lot of things from you. There are many options they won't show you and they will mislead you based on what they have been told to push. You should ask to review all available options even though it takes longer. Ask questions about the options. If you wish something could be done, ask what option would make that happen. Hopefully your sales person won't lie and say something can only be done at the design meeting when it has to be done during the structural meeting because once you lock in the structural contract, it cannot be changed--no matter what. Also, be aware that if you want anything other than the default pool, you need to separately schedule a pool design meeting. Even if the customization is just a different tile color or screen options. ... More

Still waiting for management (Jason and nate) no one has called back after leaving several messages

I love the fact that Pulti has dozens of inspections from start to finish. I wish the buyers could have more than two home inspections. The tile company really needs to do a better quality control of each step when doing floors. Most floor jobs cover a large area and to get each step correct is critical.

Construction Manager was great! He kept me abreast of the progress of my home! Quality of construction and overall work was great! Had some difficult time dealing with Pulte Loan process group! But at the end it all worked out!

The design and style of Pulte Homes, location and the neighborhood layout are what lead to our decision to purchase a Pulte home. We are very happy with our home overall. That said, to be honest there are some small quality issues, which the team is quick and responsive to resolve, but they do exist. At the end, there was some rushing and it resulted in floors and paint splatters not being fully cleaned up and some other small blemishes like excess grout in the master shower, etc. I would highly recommend Pulte, they are great to work with.

Sale representative Jose is nice. Field Manager Shaun is very patient and supportive. However, the response from warranty group needs to be improved.

Overall experience was good, I’m just not use to the slow Florida construction schedule.

Purchased primarily for the location and immediate development/community. Quality build and construction with a few over the top features often dictated by over zealous local inspectors. As a spec home, Pulte limits your choices and say in much of the design but this is standard. These are not custom homes. Overall build, fit and finish is very good. Minor issues have been addressed promptly. Final move in readiness also very good but disappointed in condition of garage floor as there were lots of spots of plaster mud and other debris that must now be removed once the weather warms. And will require us to empty the garage for them to do this! ... More

To date Brian has resolved the items I’ve found needing correction and or repair. I closed at the end of January but will be moving in the end of March AA I needed to come back to AZ to close the home I had here. I hope the Pulte response to action items I may find upon return is still high level customer satisfaction

Really happy to work with our builder Kevin, Very good experience working with him. But we are not happy with couple of things, We didn't get the brick and appliances which are promised from pulte group

Building a home is difficult, and Pulte is a good company to do it. However, the design meeting, where you pick out the furnishings, was a disaster. Lots of issues with supply chain that I think could have been averted. Overall workmanship was excellent except for some glaring issues that were identified but not corrected. Still having issues arise. Their customer service line is wonderful, but the "special" one for appliances is really bad. I think issue still is that trying to build too many homes too fast instead of concentrating on what they have in front of them. Construction manager Blake and Salesperson Isabel excellent. ... More

I am not sure if the correct title is site manager, but he seems to be the one everyone asks questions of at the site. That one person cannot be everywhere and counts on those who work at the site to do their best. Some of the people who work on the homes are very sloppy, I.e., touch up paint dropped on the floor, cleaning was marginal and legal firm's notification of closing delay done on day of closing was disappointing. Do we like the house - yes. Are we glad we bought - yes.

The buying experience was Ok. Although there were multiple small fixes, pulte has fixed the things even after closing.

The design that what was shown in the model home is what we got. Small issues here and there, some things which they said they would do, they said they won't after we signed, but they were minor items....but dropped the trustworthiness score for that. Value was good relative to other homes but the quality seemed to be rushed and thus not great. They are responsive to issues.

Construction manager consistently kept us in touch during the building process. Provided pictures which were helpful being out of state. Any touch ups after we closed were addressed in reasonable time.