Pulte Homes Reviews

The home buying experience was good. The design center experience was great. Once construction of the home started, communication was sketchy. We had four different project managers (PM) and I believe the communication between each PM during the transition from one to other was lacking. The quality of the workmanship could be better for the price of the home.

After 6 months of waiting, which was fair and understandable due to supply chain issues, the final product had several issues upon move in. 1. AC was not working upon move in and we had stay at a hotel on our first night after driving from San Diego, CA. My family was exhausted from the cross country trip, only to come home to an oven. 2. Poor craftsmanship on the home. Lots of details missed put together poorly. Far from professional work. I’ve been in Open Houses of much older homes that had better craftsmanship. 3. Plumping issues Definitely not what we expected. To top it off, the HOA chosen is the worst possible choice to manage the property. The online reviews on this HOA is 100% accurate. I would NOT recommend Pulte Homes to anyone. ... More

Let me start by saying how happy we are with our purchase. We were very exited about the home when we purchased it. Everyone is been nice, communicating well and answering all my issues. We only had a small issue at the end but overall everything was good. I will give. 9 out of 10. Totally purchase another one with them!

I appreciate the time and efforts of all team members who helped us along the way. I was a disappointed in the state of the home and yard. The house was not thoroughly cleaned upon completion and we are still finding areas covered in sawdust, etc. The sod was and remains patchy in appearance. Attention to detail was lacking but I suppose expected in a large corporation operation.

Home is great and neighborhood is beautiful

Alison, sales person and Tyler, walk thru person were both extremely helpful! They always followed thru with anything we discussed.

Good Homes in good Schooling districts. Good community.

The house is very nice at a reasonable price.

I think the owners should have more options in selections - ex. if the owner wants handicap cabinets bottoms or not - this is not for everyone - some examples in model home choices don't always appear to be the same when installed - owners should be allowed more custom options of the condo - big tubs a waste in master bath - keep a larger shower and linen closet. add more kitchen cabinets

Derek the sales manager was easy to deal with as was Ryan the builder. After the house was complete George was the Pulte person who handled all of the issues after we closed on the house, and he has been excellent to deal with. I found everyone we dealt with from Pulte during the process was trying to meet and exceed our expectations.

We were excited to move in but Pulte had fallen short of expectations. We closed 2 months ago. We still have broken cabinets, mix matched paint, missing light fixtures and NOT A SINGLE HANDLE ON ANY CABINET OR DRAWER IN THE ENTIRE HOISE. There were too many misses to cover. The entire experience had been MEH.

Follow through on what was stated was great. Team has been very helpful through transition.

This home building experience has been the least enjoyable of the last 3 I have been through. Quality control and workmanship were horrible and 6+ weeks later, I’m still dealing with all of the issues upon move in. I had to have a meeting with the Customer Care Specialist yesterday to go through the laundry list of punch list items yet to be addressed. This takes time out of my busy work schedule. If I had wanted to buy a fixer upper and go through a renovation, I would have done that. The reason to build a new home was to avoid all of these frustrations! Is the home beautiful? Yes. Am I frustrated with the amount of follow up required to get his home completed? Yes. ... More

Bad experience from beginning ,and especially at closing.

Pulte made The Whole process so easy.Through out the development process we have received timely updates from our construction manager Cody

We have received an excellent home built with good quality materials and done on a timely basis. Our superintendent, has been an outstanding help through the whole process. He is followed up meticulously with open items and, has gotten the punchlist down to one glitch. However, that glitch is your painting contractor who’s work has been substandard and his responsiveness has been terrible. We have been in the house for six weeks and there are still two unfinished items on the outside of the house and he has yet to come back to do the touchup that was promised the week of closing which was May 27. Contractors like that can ruin your reputation. Fortunately all other contractors did their job properly and on a timely basis. Fred ... More

Lisa Austin and Anderson have been great to work with

Increase in the value of the property overnight, even with our verbal acceptance the day before, we were forced to accept the new price. Lack of support at closing when the appraisal established a lower value than the contracted value. Delay in responding to warranty calls, and always directing us to resolve directly with the manufacturers, not giving us any support with this. No action by the construction company to solve the problem that everyone in the condominium is facing with high water bills.

Good morning, it is very difficult to get anything done. I have been in cassia since 5/26/2022. I still have items that are pending to fix. I still do not have internet connection, Pulte is not helping me to solve the problem. Please help me resolve these problems.

The overall construction and build quality was decent. The responsiveness during closing period has been great. Just after the closing the customer support experience has been one of the worse. Even for issues as urgent as gas leak they customer experience manager continued to ignore emails snd and any form of communication for weeks. I wouldn’t spend the money to buy a Pulte home again given how bad the move in experience was.

Buying a house is stressful. The team here at Pulte were helpful and kind as we purchased a townhome under construction. In this challenging real estate market, Heidi and Ryan took care of details with confidence so we could close in less than two months. We are so happy with our place to call home.

Liked the experience purchasing a home with pulte everything was communicated timely and the build quality met our expectations

My parents bought a pulte home on 2006, man did this builder go down the tubes. From my "closing" to current day this house has been a nightmare. Construction manager ian has tried his best but his team has failed him every step. Bad woring , wrong doors in the house , stuck sliding doors, missing sheet rock, 4 nails in my cars tires because of no clean up, glass in my foot! Recently the walk in closet shelf collapsed and fell on my fiancée! The list still goes on! The quality of this house is a joke! The standards this company has is little to none!

Home buying experience was great. However, I do have a few issues with the workmanship in my condo, for instance the master bathroom countertop is not mounted to the counter. But overall happy.

Ben at Pulte home was great!