Pulte Homes Reviews

Ben at Pulte home was great!

Overall, a solid experience. I would not recommend Pulte Mortgage, but the build went well. Ryan was a good construction manager. There are small aesthetic issues that are somewhat annoying, but I have confidence Pulte will fix these throughout the first year of ownership.

All of the Pulte people were very nice.

Britta was great on the front end patiently going through many options on many models. Matt and Meagan were very professional and responsive as we neared the end of the build. Pulte is slow to address service requests after closing.

Coming from a fully custom built home to this is definitely a shift in mindset. The finishes and options are okay but not great, the quality of everything is slightly above builder grade, looks good, feels a lot less substantial to the touch. Warranty though is great and the teams are very responsive, which I will say is an upgrade from our last build, where that process was a lot clunkier. We also ended up with a spec home, so a lot of things were already chosen on our behalf that are/were not ideal for us (i.e. stair tread color completely different than the main floor color (light main level floor, darkest stain possible on the stairs and railings). That being said, Pulte did really try to work with us to accommodate changes that COULD be made between the time we signed and completion. ... More

A little delay in delivery, which i understand due to the supply and demand issues.

Overall we had a good experience buying through Pulte. The value and quality of the home per square footage was much better than other similar builders, such as Perry and Highland. But sometimes there was sloppiness in the details of the home (painting the garage), but overall I am very pleased. This was my second Pulte home, and I would buy through them again.

From starting Pulte helped us to understand the process but the way it was explained steps are not that much formal or as described on first day. Frame inspection was just a walking in framed house. It was projected like a informative session and guided tour to take pictures of important places where studs and wiring are there. I have few issues after moving in. Response to send someone was pretty good but resolution of my issues are yet pending. Last but not least...no flexibility to change or add anything. Quality of house is very good. It is sound proof from out side but inside,I can communicate from first floor washroom to master bedroom washroom even by whispering. ... More

I have really appreciated the responsiveness of Pulte’s staff. When warranty issues come up, they are fixed quickly and efficiently. However, the townhome I purchased is far less sound proof than advertised. I expected to hear loud sounds, but I can frequently hear doors closing and muffled talking.

The supervisor and sales office were great and kept us up to date with the progress of the house. Unfortunately the quality of the construction was poor and caused multiple delays with the completion of the house. Framing was off creating floor and cabinet installation adjustments. Exterior brick work was sloppy leaving us with the exterior partly covered with mortar. Also when the bricks were cleaned you could not tell much of a difference and the process to clean them caused bad etching and staining of the patio and garage concrete. The super and sales office corrected most issues and we are working through the warranty process for the remaining items. ... More

Went with Pulte for their reputation as a national builder and we liked the area. There were a lot of included home features like basement, deck without paying extra. Outside of the length of time to get into our home - affecting all new construction; very pleased how they meet with you at each build phase and Mortgage company got us great rate.

The major parts of home are in good shape and pulte does takes care of minor issues once reported.

I love my new home by Pulte

Our experience working with the Pulte Homes has overall been a positive one. In particular, Frederick, Loan Consultant was very knowledgable, professional and helpful during our loan process. Chris, High Density Field Manager III/Senior Construction Superintendent and his team have been very extremely helpful, professional, and provided exceptional customer service to us before and after we moved into our home. The quality and style of our home is excellent. We would highly recommend to anyone looking for a new home.

Frustrating to see contractors destroy areas as they did their installation. Seems like lots of things needed to be redone because the next contractor broke something that was already done.

Gave regular status updates. Addressed any issues we had promptly.

Great build, sometimes slow to respond on inquiries. Craftsmanship pretty good overall.

Quality Home was delivered. Response after home was closed was not great.

Worked with Marilyn and she provided excellent support throughout the whole process. She kept us connected with the building supervisor and provided regular updates. Build time was with in the window of the contract, however took 2 months more than the lower limit due to pandemic labor shortages.

Very happy with Pulte homes!

The sales person was friendly and responsive to our questions as we were moving from out of state. Working with the design team was easy and they worked with us on closing virtually and moving in at a later date. Although there are always hiccups with moving into a new residence, we are very happy with our new home!

Value of the price paid

Overall, we had a good experience with Pulte.

My experience with Construction Manager, Zach was amazing. He was always professional , returned my calls in a timely manner, took the time to answer all of my questions and always kept me informed of the progress of the building of my new home. Thank you, Zach ! Kudos!!!

Signed a purchase agreement, got a loan from builder’s lender, and closed on promised date. We had some hiccups along the way, but each team member answered our questions in an up-front manner.