Pulte Homes Reviews

Overall experience is good, but could have been better if they would have fixed few things they marked during pre-walking and promised to fix them before closing..

I was very much satisfied with the house,

We absolutely love our new home. The settlement date was unfortunately pushed out several months past the initial expectation which resulted in a higher mortgage rate sadly. We have run into some electrical issues such as a recess light being covered over by drywall, electrical switch issue in the hvac closet which the builder was aware of prior to settlement but did not fix until after move in. We also could not hard wire our security cameras as there was a wire that was stalled into in the attic. We understand these things happen and Pulte has been quick to respond to maintenance issues and helped to get them resolved quickly. Communication during the building process was very sparse. We were told we could expect to receive weekly updates every Friday which turned into 3 over the course of 4-5 months with many of our outgoing emails ignored. If the communication would have been better the whole experience would have been a 5 star experience. ... More

Pulte townhomes are beautiful and practical. Buying experience was good but could have been better if sales representative provided more details about the options along with their benefits during selection. Some slight modifications in design (eg. doorbell on garage door) can make the home experience even better. Overall great homes and will recommend to everyone.

Overall a very good experience and professional.

Working as a team during the process.

Paul and Todd were very responsive during the entire process. They did a very good job

Our home was finished on time. Pulte does some things that are on the cheap side... ie - paint is poor quality. Closet shelves could be better. Some ideas are not the best in actual conception. The home is beautiful though.

Overall the Pulte house is a good house. The timelines provided at purchase were not realistic at all. Four - five months indicated, Ten months actual total. Sometimes multiple weeks went by with no progress. That is frustrating. Subs rushing to complete work often caused damage that the next group needed to correct.

The support of everyone to make the experience of buying a Pulte home the best ever. Adrian, Cody, are excellent employees for taking care of the items to make things right.

Research and understand the limitations of buying a mass built house and the experience should be good.

It was very trustable and fast acting also.

Site manager, Ed, responsive to needs. Always was prompt returning calls and treated us with respect. He did his best to adjust to circumstances out of our control and was always professional. He is a true asset to Pulte.

Process was smooth and issues handled well and timely.

Good but always room for improvement

The construction team are good and responsible. Although the delay of some appliances, in all, they are good

Despite nationwide delays in material I was kept in the loop by David. I was out of state but the construction site in face time was always clean and organized. Very well constructed home with only a few issues (minor) to resolve post closing. Excellent job!

COVID challenges all of us.

It’s been an overall good experience.

Lucky to have pretty good sales person Marcos and passionate construction Manager Pablo, helped me getting the dream realized. It’s my first home which took little time to built due to COVID, permit process delay and Supply & Chain issue but as soon permit approved Pulte put entire army to built it and also it’s amazing to see how well handled the Supply and Chain issue. Being in main city the community is well planned, decent size streets and manage to get backyard. houses are built for everyone need by having multiple floor plan. lot of material used is very high quality include granite countertops, utilities, and good brands appliances installed as default with options to upgrade. House is designed and built for future needs ... More

Overall was a good experience.

High quality home with good responsiveness to service tickets resolution post move-in. We especially love the lot and layout of our Ascend.

The process was very easy and effortless. There was no delays or hold ups on materials. They stayed on the time limit they said they would.

I was grateful I was able to come to the site and check in the progress of the house every week. The Sales Consultant was very communicative, which I appreciated. I did not experience too many delays due to supply chain issues, as I closed on the house during the closing window I was given when I signed the initial contract to build. A third party inspection before dry wall and before closing confirmed the quality of the construction.

While the home construction process was not without hiccups (not unexpected in times of pandemic/labour shortage/supply-chain issues), Pulte addressed our concerns to our complete satisfaction. We are happy with the final product.