Pulte Homes Reviews

Disappointed with the attention to detail and the quality from a supposed quality builder. Still trying to get issues addressed in a timely manner. Will think twice before buying a Pulte house again

Great awesome transparent supportive

Pulte was not honest about deadlines, poor workmanship, many errors made ( like crooked outlets/ switch plates, unsatisfactory trim work, poor paint job, poor grout work (excess grout everywhere)). Over promised and under delivered.

Overall very excited to be in the new home. Workmanship was good and attention to details was right on. A few delays were experienced due to supply chain. Communication can be improved to keep a buyer up to date.

Would not recommend to anyone! The overall experience was a disaster from beginning to end. Mark the project manager was the only thing that saved face in the company. From lying to no response from people we were not happy home buyers. Now living in it a month we are really seeing the poor craftsmanship in a lot of the features.

If I had time machine I would tell myself not to purchase this home

The major problem for us was , the. House was 6 months behind the agreement . It financially affect on us a lot. We are happy with the result now.

My Salesperson (Rhonda) and Construction manager (Lina) were AWESOME!!! They supported my every concern and heart felt prayers. I could count on my weekly check-in calls where I was kept in the loop and updated on every decision or delay.

I believe the level of responsiveness to issues should be improved.

For the price I paid, the attention to detail of the finishes, paint, cabinetry and trim work was completely sub par. I would expect a much better job pertaining to the finished details of the house. Honestly, I’m disappointed to the point where I don’t “love” my house as much as I would like to.

Sub contarctor for electricity is not good. Poor in responding concern

Overall, we are pretty happy with our home purchase with Pulte. I think this builder overall had a lot of great floor plan options, the design center experience was super thorough and the designer was very helpful, the home was done within the estimated window, and after closing they have been super responsive to any repairs/fixes thoroughly honoring the warranty. We also had some challenges though such as a lack of communication throughout the build; we had to initiate a lot to find out the status or what to expect next in the process. On closing day there was no communication between Pulte mortgage and Pulte builder, which almost pushed back our ability to get our keys and was extremely stressful. The biggest pain point since closing has been the clear lack of detail to a lot of the aesthetic stuff such as paint/texture mishaps, poor cabinet install resulting in replacements needed, poor backsplash install, etc.; all of these requiring several follow up appointments for repairs. The team managing these is very responsive and doing a great job, but it's annoying to move into our brand new home and have so much detail to fix. For the money we spent, especially on upgrades, we expected a higher quality of workmanship. ... More

My husband & I wanted to be closer to granddaughter & family and to downsize. So far like the location and the Oak Forest Manor community. I think we will be happy here.

The mortgage department was the worst thing i have ever dealt with

I was very excited about building this home because I knew it would be our forever home. I have had 4 other homes, 3 of which we had built. I have never felt so frustrated about this process. The carelessness in workmanship has been so disappointing. Thankfully, we have ended up with a nice home but some changes really need to be made with this builder.

Our dream house turned into a nightmare process due to dishonesty, poor quality, and lack of planning on the part of Pulte.

I cannot in good conscience recommend this builder. Our experience was not only horrible, we are regretful. William, the property agent, was great at his job and pleasant but outside of him the experience was egregious. Jim in sales was just cruel. After we purchased the home Amanda became our POC and the support is inconsistent. Our plumbing backed up the 2nd day in the home so I was in sewer water in the shower, the sod was not put down correctly, the interior paint job was amateurish, part of the front of the house had to be repainted and all of this (and more) took 7 weeks to complete. We are still waiting to get the sod fix which probably won't happen. Please read the reviews and warnings on the Better Business Bureau website before purchasing a home with this builder. I don't cry easily but cried a few times throughout this process. ... More

Great Mortgage experience, great construction team, especially Jennifer, our overseer of construction. I wasn't able to come to see the home as it was being built due to my husband being disabled, so Jennifer kept me posted all the way with Photos!

Get projects done before closing.

How did you feel about the entire process, from initial purchase to final move-in? The initial purchase was a great experience and we are very excited about the ground-up home. We have been given the option to go to the Pulte studio, where we have very less time to make up our mind, within 4 hours we have to decide what we needed as an upgrade to the house. However we were prepared for this activity and explored it by going to the Pulte online options, and we could complete the selection. But this activity is hectic and hard to decide on combinations of options in a 4-hour window. In my opinion, this activity should be a full day or spread across multiple days. We have monitored the progress of the house construction, and everything was good. The final review was completed and we have moved to home with few minor repairs. How would you describe the quality and value of your new home? The build quality was good, however, Pulte used contractors to install the furnace and A/C. They did not verify the heat balance and A/C, we had a struggle for the first month to balance the heat inside the home. The kitchen door handles were missed before closing, however, the team responded in time to fix them after the move. We have sprinklers installed at our home some of them are not working, and we have created a service request to make it fixed. The master bath shower head is very basic, we would expect a good one when we are buying the home at a higher price. What to improve: - Please verify the quality when you are working with contractors. - Please focus on things like shower heads, and grout sealing for a better experience. - Please check all of the upgrades are installed before the closing. How was your experience with the builder’s team? Did they do what they promised? Did they respond to you in a timely fashion? The team is good they did respond in time. What would you most like potential home buyers to know about this builder? We recommend the Pulte homes and their quality. ... More

Overall we were very satisfied with the Pulte experience. I appreciate how the Pulte realtor and GC stayed in touch with us every week to share progress, and allow us to provide feedback. Any feedback would be addressed, discussed and corrected. Although the plans are designed by Pulte, they allow so much customization on additions, decks, in-law suites, basements , materials - my home feels more than semi-custom made! After closing we had some issues that popped up and the Pulte warrantee team went into action immediately with their vendors to get everything corrected - and they followed up to make sure we were happy. Great value and service. ... More

My title says it all. Cookie cutter homes and less than cookie cutter service.

Communication from Pulte needs lot to be deserved. No indication on dates / delays and hiding behind statement indicating per Pulte Policy is not right and needs to be addressed. Delays happen but Pulte needs to be pro-active and inform Customers of the same, very disappointed with lack of updates/communication from Pulte

Very good experience with Pulte Homes. They walked me through the process all the way, always available to answer my questions. The build quality is very good.

Well overall I worked with great team they were understandable and helpful all the time