Pulte Homes Reviews

Elaine is a great salesperson. Tim is a great Customer Care Manager that coordinated fixing numerous issues after closing.

We have been very pleased with both Pulte homes we have built. Any issues that arises were handled in a timely manner. Our home is gorgeous and we can’t wait to enjoy it!

A 7-month delay that cost me almost $10k in temporary lodging, moving trucks and movers, storage units, and repairs to items that were moved an extra time to and from storage. Sales strung me along with faulty closing dates. A design center stipend should have been given yet they offered me nothing after telling me a July closing date but delivery in January the following year!

Ray was understanding of our concerns

A few areas look/feel rushed. Felt like work was squeezed in to make closing.

Love our new Pulte home

During the construction, they constantly contacted me and gave me update information. If there is a problem even after closing, they will fix it immediately.

Ryan was absolutely amazing! My AC unit wasn't working the first day I tried to use it. Of course it was 86 and humid. I emailed Ryan and he showed up at my door within the hour. He had an electrician on site so he sent him over to my house. I was worried I had a bad outside AC unit, but there was just something loose in the wiring . Ryan had my AC up in running within a couple of hours!

Overall our experience was good. We experienced delays but we eventually got to setup our beautiful home. The quality of materials and overall workmanship was good. Special thanks to Shannon from the Sales office for helping throughout the process. Responsiveness to issues could definitely improve. We have raised requests for issues and it has been over a month and it hasn’t been resolved yet.

Noah did an amazing job at communicating and working to help resolve challenges throughout the process.

Our sales rep at the beginning of the process of buying our home was fantastic. He was proactive in his communication, regularly checking in to provide updates about the progress of our home purchase and build. Our construction manager was responsive in a timely manner to our requests for updates. We understood the lack of proactive communication, because he expressed that he was extremely busy because he was the only Spanish-speaking employee in the area so had many Spanish-speaking clients he had to liaise with. Still, he was able to provide a timely response to any questions we had. As we approached closing, our contact with Pulte began to go downhill. We had several issues pop up at the last minute regarding the workmanship and quality of finishes in the home. It has been more than two months since closing and some of the pre-closing repair requests have not been addressed. The responses from the warranty department are not made in a timely manner. We have purchased other new construction homes in the past and have received much more prompt, professional service from those builders. Overall the house is beautiful but it was not delivered in the condition we contracted for. We are very disappointed with the level of service and would therefore not recommend building with Pulte. ... More

Excellent Customer Service and great product. The supply chain issues / delays could have been managed better. But still extremely satisfied with the home and the Community

Hi, I bought a home at one of the Pulte communities recently and the home buying process was clear and very easy.. I would recommend pulte to anyone.. Also the construction manager explains the process from the start at various milestones and always ensures clients are happy with the homes..

Not actually very good exoerience.

The responsiveness was great. We felt like valued customers.

They were great to work with!

Home construction was very smooth and home handed over before what they have committed

The quality of the builders, Eric and Gus, is fantastic. I could not say anything better about them and their responsiveness to issues. On the opposite spectrum, I would never recommend using Pulte Mortgage. The loan process was the worst I have ever dealt with and took the fun out of watching the house being built.

Great communication from builder and lender. Beautiful home.

Overall, a pleasant buying experience.

Amazing experience. Literally from start to finish, sales rep to design to construction crew and management with check ins.

I’ll keep this short and sweet. Our home was ready for us to move in within the original time frame quoted so that was nice. The quality of the workmanship is relatively poor for this price range and for the fact that they are brand new luxury homes. When problems arise the team is pretty quick to respond which is convenient. Feels like PULTE rushes to build homes quickly with little quality control. Quantity over quality which should be the opposite.

Overall my experience with Joe, and Joey and Bridgett were amazing. We had many hurdles but got to the finish line.. the disappointing part of the sale was the increase in price . Overall quality of home is pretty

Long story short, it was a long time before we finally got into our condo due to delays with the state giving the ok. Through the time being, the staff did their best to make sure that we were being taken care of. Despite our interest rate being almost 1.5 point higher, we still wanted to move forward with our beautiful home and are very happy.

Chris and Katlin worked together as a great team and always went above and beyond to help us out.