Pulte Homes Reviews

Pulte Homes in this community is taking advantage of the market situation and building very poor quality homes. The building managers are over whelmed with the number of homes they have to work and not able to supervise the construction quality and missing several important aspects. Pulte homes is only intersted in rushing to close the homes without even having appliances and competing the home properly.I would not recommend this company to put your money

I have felt very comfortable dealing with all the staff, they are very attentive and helpful, especially Alberto, an excellent person.

Good value and exceptional customer service!

Our garage door is broken 2nd week into a new construction home because the J bar was not installed into the wall at all. When it came undone, it caused damage to the garage door, and would have caused serious injury to anyone walking into the garage , or damage to our vehicles. Most of the window latches don't close correctly in the house either. We also do not have the property line marked correctly to setup a fence in the backyard.

house quality as good as we expected. very roughly material. and after closing , customer service reaction too slow to fix rest home issue.

Nanci was absolutely wonderful and very patient. Helpful in every way. Once in our new condo there was always someone around to help. We are very happy.

Great job for all those involved processing to pay my house

I believe that Pulte has beautiful homes, I just bought one! The build process was very involved and I appreciated that. The finishing jobs were rushed and I am finding multiple issues that the natural eye cant see during a walk through.

I enjoyed the quality of the house and the walk-in experience of the house. The support system is great

This was the worse experience we ever had building a home. We have built 3 other homes in the Charleston area and this was awful right from the mortgage company on. The workmanship is horrendous!!! They rushed building our home and right from the sod, bushes and trees on into the house it is cheap, poorly done, and still not completed after 2 months of our living here!! Even the appliances were wrong! I would never recommend a Pulte home to anyone and would discourage anyone from building with Pulte.I

Please revise your new home very well. I had paint issues, kitchen items installed crooked, carpet issues, electricity issues etc. The sales team experience was amazing but construction wise was not.

Coming from a fully custom built home to this is definitely a shift in mindset. The finishes and options are okay but not great, the quality of everything is slightly above builder grade, looks good, feels a lot less substantial to the touch. Warranty though is great and the teams are very responsive, which I will say is an upgrade from our last build, where that process was a lot clunkier. We also ended up with a spec home, so a lot of things were already chosen on our behalf that are/were not ideal for us (i.e. stair tread color completely different than the main floor color (light main level floor, darkest stain possible on the stairs and railings). That being said, Pulte did really try to work with us to accommodate changes that COULD be made between the time we signed and completion. ... More

I had a wonderful experience with Pulte. Mark was our salesman and he was phenomenal. Unfortunately, we had to deal with supply chain issues which resulted in some delays but overall, Pulte delivered an amazing home. I love everything about this home and love this community so much.

Not too bad but typical trac home construction.

Happy with my new house

Great follow up after closing to resolve minor issues from neighborhood operations manager.

The home is beautiful and everything I'd hoped it would be.

Bad quality of sales, delivery - no respect for timelines, quality of build

Sale support is great. But quality of workmanship is questionable. Tile lippages are obvious in many place at family room. Paint left on hinges and door handles. Some repair requests are ignored and not fixed. Wall oven and microwave oven touch screen is broken. One shower drainage is clogged. Bottom coroners of counter top look old and need touchup.

We are happy with the house, some small issues but fixable. The I would prefer they have any upgrade options for the backyard but they don't have it.

The sales staff (J and J) were very professional from the outset. They kept me informed of updates as soon as new information became available, so there were never any surprises. The job superintendents were on point and knew their craft. They possessed a thorough knowledge of the product and process, from digging the trenches, laying the foundation up and to when the last nail on the house was hammered. The entire process exceeded my expectations.

Seller rush to get closing. But there are so many thinks are not ready for the walk through. After moving in, many stuff were not working.

We want to give this a higher rating but we just can't. Pulte tries hard to provide a quality home, and their floorplans are excellent, but the contractors just did such a poor job, which ruins the potential. Paint contractors had to come back out on MULTIPLE occasions and the quality of paint still to this day is amateur at best. The contractors installing trim did a bad job and still to this day there are peices of broken trim that was just painted over and never replaced. The ceiling has spots in it where the stamping was done incorrectly. These are just a few of the examples, it seemed like every contractor that came in to do their trade was rushing and did a poor job or damaged something else while they were here and it wouldn't get fixed for a long time. All that being said, we still do love our home, we are just a little disappointed in the quality of worksmanship and the fact we're going to have to spend our own time over the years fixing things that should have been done right the first time. At the time our home was being built, there were MANY other homes being built in the neighborhood and the crews were rushed, no doubt, and the construction manager had way more jobs on his plate than he should have had, and to my understanding they have limited the number of houses being built to make up for this, so you may want to take that into consideration. Just know if you choose Pulte, you will need to keep a close eye on the construction of your home and be a pest to the construction manager to try to get things done right. At the end of the day the community is top notch and the homes themselves are great. ... More

Overall home buying experience was great.

Our Pulte sales lead was a breath of fresh air. Her business and new home acumen exceeded all expectations. Marissa followed up on all sales, design and new home questions. A very kind and professional approach. This was our 8th new home and ranked as one of the lowest in home construction. We bought multiple upgrades on just about all materials. The product was what we had hoped for, unfortunately the the finish installation was poor and second rate in some instances. Among the worst was paint, drywall and electrical. Too many items to list and comment on. Since our move in, we have had several warranty calls and follow up on multiple issues. Mike and his warranty team have done a great job following up with timely responses and service calls to address some of the issues. We love our home, floor plan and neighborhood. We love it here. So grateful and lucky we landed with an outstanding sales person. Just wish your fit and finish was up to the standards and quality stated in all your brochures and advertisements. Please feel free to follow up with me on details, recommendations, suggestions and ideas that could help with your customer expectations. ... More