Pulte Homes Reviews

Overall great experience. Post closing issue resolution has been very slow and not customer focused as they lack the sense of urgency of the issue.

Overall a pleasurable experience.

Buying this home was a roller coaster initially due to heavy demand for the Wagner Farms community. While the price was steep, the rest of the experience with the Sales team, Field Managers and Customer Care was awesome. Given the crazy demand for homes during this year, it has been a great experience overall.

Pulte is overall great. Elli (Sales) is the best. She always kept us updated on how the house looked until completion. You can definitely count on her being there for you. Meredith (Designer) very knowledgeble. She went above and beyond helping us select the best options that suited our intent and budget. Brett (Field) was always realistic about the field constraints, and willing to take care of any issues identified.

The staff are great and professional. Customers are treaded with respect and any information needed during the process is provided in a timely manner. Regular updates are provided on the construction status. The building work was done in a bit haste though. There is room for improvement with quality of materials and especially with workmanship. My previous home was built five years back by a regional builder that had far few issues and higher quality. For the premium cost I paid and for a national builder like Pulte, I must say I was somewhat disappointed after moving into the new home. There are too many issues with quality of work and several gaps identified with the process during the construction. ... More

The field managers were very helpful throughout the process. They gave us weekly updates of the build process with pictures. This was our first home build, and we would use Pulte again.

Make sure to get all problems resolved before closing/ or filling out the survey. You will get on the “we will get to it when we get to it” list

Very nice house. Very nice folks at Pulte. The warranty manager is extremely helpful with any little issues that arise after closing. They definitely want you to be happy and take care of things to make it right.

Our experience has been great! They corrected issues quickly, the community is beautiful and well maintained. Overall a great experience! We love it!

If I have opportunity to buy home again, I will chose pulte home again

Great quality for the money

The staff was great to work with. The sales consultants, the design team and field manager were all friendly, attentive and showed concern for our home buying process.

Got the house during highly competion time period. though the things need to take care or happend within short period of times, no issue or hassel during the process. got the keys on time.

The house is beautiful and confortable. The complex is looking nice. I am in love with my new home!!!!

Excited about our new home

I’m very happy to be part of this community and look forward to enjoying all it offers. I have made several attempts to have some things done to no avail. I have NEVER heard back any answer re the property grading. Having paid mor fo my lot I did not expect it to be as hilly as it is, to the point of dangerous. I would be most appreciative if , perhaps before the next door property is started someone could explore the possibility of leveling mine beyond and to the side of my front wal and patio. Other than the grading I can wait for my other problems to be solved. Within reason, of course

The community layout could have been greatly improved upon. Compared to other new townhome communities in Bothell/MilCreek, Urban Village seems congested. Road built quality is also not up to the mark although I believe the builder may lay out roads again once the construction in the community is complete. Landscaping design and installation pales in comparison to other new townhome communities too.

Communication wasn’t the greatest would prefer that constructions managers have a work issued cell phone. Overall end product we are very satisfied with.

Pulte has a streamlined process of home buying and construction process. and is a one-stop shop for home buying and mortgage application. Quality of materials and workmanship can be bumped up a few notches

Our overall experience with Pulte was satisfactory. We started the process in May 2020, two months after the beginning of the pandemic. There was a lack of communication at the beginning with our sales manager, which led to trust issues and frustration. However, once a new team was brought onto the project communication began to flow on a weekly / biweekly basis, and visible progress on our home began to show which restored our trust in Pulte. Our site manager was very straightforward with us and assured us that the quality of the home was what she wanted to deliver to us. Future homebuyers should know that Pulte does offer a quality home buying experience, as well as a quality home. ... More

Your service is good

Overall I had a good experience, even with pandemic-related delay issues with regard to supplies.

We love our new Pulte home.

We love our home, we’re very happy with the layout and the house itself. However in the 6 weeks we’ve been here we’ve had to place three different work orders and take time off every time to get them resolved. Our air conditioning completely shut down and we were without for a day, our electrical needed to be required, and a shower head installed caused issues with the hot water. We are still waiting on a tree to be replaced that had died before we moved in. We are very happy with our home overall, but all of the issues we’ve had were due to things being rushed and careless errors.

My builder and agent were absolutely amazing. They always responded to my questions in a timely manner. I was also welcomed whenever i wanted to see how the house was coming along. Im so grateful for their guidance during the whole process and I absolutely love my home