Pulte Homes Reviews

The only disappointment is the fact we are 2 months into our new home and have yet to receive our Oven / Microwave combo for our kitchen. Overall experience was satisfactory.

It was unexpectedly quick built only to find out issues when I moved in.

The beginning process went really smooth. Like our contact Morgan a lot she helped us get through a lot of the planning stages and exactly what type of home we wanted and needed. Our closing went really well also we still have a few outstanding issues and waiting for weather to break to resolve them.

Great home with great service. 100% expectations matched .

Truly enjoyed our process building our home. Everyone we interacted with was great!

Great and clean community and friendly environment. Pay attention to details and check everything before closing

After relocating to Florida and viewing other builders, my family and I decided on Pulte. Best decision ever! Our Pulte team has been an absolute pleasure to work with. The entire team was very friendly and approachable. Having a background in customer service, the Pulte team members we worked with are a real example of how a business needs to operate. Each person we've met along the way from sales, design, construction, lending, closing and post construction has gone above and beyond as far as communication, responsiveness and knowledge based on their role within Pulte. We love our community and we love the quality and attention that has gone into every detail of our Pulte built home. Our family and friends have also noticed the Pulte difference. We really can't say enough great things about our experience and our new home. ... More

Not very responsive, no service

You can’t make a mistake with Pulte…their customer experience should set precedent for other businesses! I will go out of my way to use Pulte if I ever choose to go down this path again!

Not a good experience. Unresponsive.

Staff as nice as long as you do exactly what they say. The quality of the paint on the inside is below one star. The designs of the homes are beautiful, but the workmanship is fair at best. Tiles are unevenly placed. Did I mention paint? The plants they put in the front yard our dollar store Quality and they put trees right next to your house. It’s kind of disappointing given how much you pay.

Forth pulte house and the worst when it comes to service

The construction with Mr Wesley was flawless. However, once delivered, pointed issues were not solved properly. I am waiting for more than 2 months to get some problems fixed.

My wooden floor needs repaired. A miniblind needs to be replaced. Two mirrors needs to be repaired. My kitchen vent flapper needs to be repaired/adjusted. My patio light needs to be repaired. A lot of repairs are needed. Again nice home but its a new home that needs repairs.

Pulte Homes is not a good company to buy house. Pulte uses very low-quality materials to build houses which is not recommendable to other customers. It is worse company I ever uses. Please think before you purchase any house from Pulte Homes.

Buying process was very good and the sales office responsinve and fantastic to work with. Construction manager is a very diffferent story, with a clear lack of communication throughout the process. Closing on the house without everything completewas a big mistake. Everything pending takes at least 4 calls/emails to get a response, with construction passing the problem to warranty. Some problems persist and hoping the warranty will address these.

Chris our home builder was great, answered all questions and fixed everything we had asked for. After moving however we did notice a bit of shoddy workmanship with regards to the painting, and our bedroom door doesn’t close correctly

bad bad bad bad bad

Bad experience... Firstly, when I bid my home, I entered a price for $28xxx for the amount I will to pay additionally, and they increased this number by $4000, which ends up with $32000. Also got a first month electricity bill for near $600, and I even didn't completely move in to my home. I only stay during weekend and there is no way causing such amount. Also called inspection and warranty, no body ever give me a responsible advise and result. Called warranty to repair my window, nobody ever showed up. Never going to buy their home again...

Great homes, great team to work with through the process!

Pulte's sales person was good, but the construction manager and crews did a poor job executing and communicating. We were given a close date about a month or so out, and we jumped through hoops to prep and sell our previous home to meet that date. Leading up to close, Pulte did not disclose the poor quality of finishes throughout the home, even when directly asked. We disclosed our timeline for closing on the previous home and expressed concern about the timeline for closing on the new construction, ad we were assured Pulte would deliver quality on time. After extending close by a week (only a few days before the scheduled close), Pulte failed to make much progress despite promises to the contrary, and on the day of close we were shown a home rife with poor quality, from flooring needing to be replaced to baseboards not sealed properly, to walls bowing inward, to paint not being finished on basically all walls, to drywall issues, to float and tape issues, to the front exterior elevation not being correct, to an unfinished space in one of the bedroom closets, to all closet shelving throughout the home not being done correctly, to most windowsills cut improperly, to most blinds throughout the home not being cut properly or the brackets installed correctly, to issues with cabinets not installed correctly, to the vent above the stove not connected, to holes in the wall behind three of four toilets, to fixtures beings incorrect, to a fireplace not being installed correctly, to missing garage window panels, and so on. This is the worst new construction I have ever heard of, much less had the misfortune to experience in person. The worst part is that Pulte fully knew we had no time to make alternate living arrangements by the time we walked the home on closing day, so they effectively forced us to accept the house as-is or be homeless, which is not a choice for a family with three small children. Pulte did not execute the contract correctly and willfully misled us on the progress and timeline of the build so as to force us into a bad house that, two months later, we are still trying to get Pulte to fix. Buyer beware. ... More

Favorite part of this process is being able to count on the warranty process. Every request I've submitted has been promptly responded to. Thank you

Great builder and even better customer service! Thanks to mark and jonah!

Pulte company it’s great and quality home building Special Jeffrey and Molley thanks all pulte members

I had a horrible experience with sales representative, and upon asking the fellow neighbors in our neighborhood they had similar experiences. The sales representative was really rude and arrogant, and sounded like he wasn’t in the business in selling houses. There was a point where e showed me soo much ego and arrogance that I was gonna just walk out the office (his words- if you don’t want to buy houses we have other buyers in the line to buy the house and upon asking the reason for his behavior he responded I ask too many questions), but since I have been living in the neighborhood I really wanted to buy house for my parents. The sales representative was bad and I would not recommend anyone buying the house with pulte if it was the same sales representative. The design center appointment was really good I loved it, she explained and helped us through the whole Appoinment. The project manager/ field manager was awesome all the meeting I had with both the gentlemen was amazing, really helpful in explaining the process. Thanks. ... More