Pulte Homes Reviews

The quality of build and special accommodates made upon request were superb. The communication was not good at times. I would rather hear there are no updates rather than radio silence. Builder did a good job of trying to make us whole in the end.

Great builder. Very responsive and helpful.

Zach and Havey…GREAT!!!! There for me all the way. Still to this day over 3 months of moving in Zach has been there for me.

Great overall experience, good quality and workmanship!!

House Buying experience with Pulte Overall I would say that house buying experience with Pulte was great. Sales: I worked with Nino and he was good for most part of it. Only problem you would face would be he is stubborn and not ready to listen to you about any bargains. All prices are fixed and there will absolutely no haggle. Once you select some options, he will not change it even we are under 30days or just after that. Construction Time: The construction took from Nov till Aug (about 9+ months). During this period, I worked with Luke. This guy is excellent. No complaints. He kept me informing about the status of the build on weekly basis. He took care of any issues that we see in walkthrough and before closing. ... More

Best experience, clear process and delivered home on commited date without any delays. Quality of the house is good & good location.

Good intentions and continued follow up with vendors to finish or fix issues and problems with the build. We like our home and are very happy with Steve and Mike. Eventually we are confident all issues will be completed to our satisfaction. They communicate and keep us informed. 98 percent of the house is complete and the balance of items should be resolved soon we hope.We are happy with our new home.

Pulte's staff were very professional and responsive throughout the entire process, from contract to closing (and now during the warranty period). I would definitely recommend a Pulte home to friends and family. We love our new home!

The materials are good quality, the workmanship sucks as well as the organization process. Different companies (not Pulte exactly) do different things like tile, paint, countertops, kitchen cabinets. That is normal when such a big company as Pulte hires subcontractors. But when it comes to the closing day you get chipped paint on the doors, baseboards, trims, your get not even paint on the walls, missed spots without paint or only one layer of paint instead of 2, missing silicone layers in the bathrooms (where they need to be), cracked sockets, cracked tiles, etc. Small touch-ups but still these are little issues that need to be fixed. So I took photos of each issue, wrote a text with an explanation of what I don't like, and sent it to the Pulte representative. Then Pulte representative will schedule appointments with those different subcontractors. But when one of them comes, he says "this is not our job, these are others, schedule an appointment with them". And on his side he does not see your photos with the issues, he has a task from Pulte "touch up countertop in the...". What this "touch up" means nobody knows, except you because only you still have photos of the issues. And when you show him a photo and the issues let's say with the countertop edge, the worker will say "Oh no, I do only silicone on the countertop, I am not responsible for countertop edges, you should schedule an appointment with another team in our company". So you then contact Pulte, explain all that and try to reschedule an appointment with the silicone layer guy. I realize that those are other companies with whom Pulte works. I can not blame Pulte 100%, but those repairs definitely take time, worker often come to the house are do not know what they need to fix exactly, so if you don't have your own list with stuff they need to fix, they will not fix anything. They like saying "We do not do that, it is not our work, schedule an appointment with painters, or any other team". That is not really convenient process of doing business, the whole thing takes time and if the homebuyer does not understand about house repairs and will not ask a ton of questions - this will take a lot of time. And as a result, you think bad about Pulte, because this is the company you bought the house from. We have now a case when the workers told Pulte representative, they came to our house to fix let's say chipped paint, and we told them we don't need their service anymore. how in the world I could say that when I still have that issue with the cracked paint and want it to be fixed. Looks like workers just try to skip some of the appointments. But once again you first think bad about Pulte and their representative will be the one whom you will tell how angry you are about this situation. Overall this is an organizational issue with subcontractors. But I still trust Pulte, is a big company and I see them building several communities in our state as well as all around USA. Their representatives answer our questions pretty fast and provide clear answers. ... More

A smooth process from beginning to end. Any of the minor issues along the way were addressed and resolved.

Pulte Homes employees were fantastic through our building process and continue to be responsive with the minor issues we’ve had after moving in. No house is perfect but we are very pleased with our Pulte home!

Overall we had a great experience with Pulte! We love our new home.

The Deer Valley Floor Plan is Amazing!

Home was built and delivered promptly.

Great service from staff and timely construction

Very satisfied with home buying experience and overall happy with the house. Only problem now is dealing with warranty representative. Unresponsive and denies fix for obvious defect. Asked for appeals process. No response.

Very good communication about the status of the building process.

Great Communication through out the whole process

With the market we are dealing with right now I appreciate the communication and responses when I've sent questions.

Some subs are excellent. Others are animals. No pride in workmanship.

Production Manager and Sales folks were available, good listeners and treated us with respect. Open communication and quick response to questions or concerns.

Nice location with an added architectural design gives a great value for your money. The representative at the site made me feel at ease and he did his best to get all questions answered.As a matter of fact every representative at all levels were extremely helpful. Pulte distinguishes itself with the family members that works for them. A great team work.

Project managers need to pay more attention to the contractors and check on the work the day is done or the day after to make sure it was done correctly

Overall great experience. The contractor was very helpful through every stage.

Great value for the price.