Pulte Homes Reviews

Overall good experience. There are good points and not so good points with new builds as there are with established homes. Pulte is very responsive to the customer issues. Field Manager Joe took care of us and Adam is super with our warranty calls.

The house had a lot of issues before closing, some of then were supposed to get fixed and they never completed them, we had to submit a second request.

Very easy process and very helpful guiding me through this whole new experience. Everyone is very friendly and knowledgeable. There were ups and downs with the building of my home. Pulte was very quick to respond to my concerns. My home was being built during COVID so things were always on back order and very hard to get supplies. Some things were not explained clearly at the design meeting so that caused a few issues with the design of my home. I was unable to get some of the things that I really would have liked to have in my home because I was told what I wanted was standard and comes with the build. It was not standard and I missed out with getting those specific items. I was not happy to the fact that Pulte only puts in basic lights and faucets and carpet in your home. All Chrome. If you want to upgrade it costs double the price if you had it done yourself. So keep this in mind if you are planning on building with Pulte. I have had to change out faucets, towel bars etc in all three of my bathroom. This is my first time building a home. Things do go wrong!!! All in all it was a great experience and I thank the whole Pulte team for all their assistance in making my new home building adventure joyful. ... More

The finish is not so good.I see cracks at the cabinets, screws showing out in the cabinets. hard wood squeaking sounds. paint comes out pretty easily.

Overall a poor experience. The quality of work was average with many flaws still existing after closing.

Highly advise to take your time and look through things before you sign closing. We were promised thing that were left outstanding would be completed in a timely manner. And almost a month later everything on that list is still outstanding. Even down to them “cleaning” up their construction mess. Every time we call to address we are told someone will reach out and they never do.

After living for a month, my garage door broke!

Everything went pretty well. Sometimes the response time for relatively low, especially once we moved into our home we are having some issues getting a hold of our building manager at times and we’re not notified of some outstanding items and what the timeline is until two weeks after we requested. Also the house is drying out rather quickly and there are some pretty noticeable issues with the drywall and some other quality issues that will be addressed soon

Overall it was an easy process. Definitely some things here and there that could be improved upon- paint randomly places, carpet not fully against wall, and baseboard transitions not flush.

Love and enjoying my new home.

Overall good experience, not great.

All of the on-site customer-facing representatives for Pulte were first rate--absolutely superb! Wish we could say the same for the behind the scenes characters who moved up our closing date by a month, costing us thousands of out-of-pocket dollars we weren't anticipating to have to pay.

Takes way to long to have problems adressed

Post office installed the mail towers and not have mail box in front of each house anymore. Pulte assigned the mailbox far away from my house even there are three mail towers by my house. When I choose the lot, the mailbox location was included under the decision. However, this becomes a problem, pulte construction team, home association, post office, all kicked me here and there. None of them plan to solve the problem. I believe HOA is responsible for this.

The home buying experience was great - but now that I’m in my new home- huge disappointment- light fixtures have detached from ceiling and I haven’t gotten a response from Warranty people in a week— worse yet roaches were in my residence after carpet was placed- I thought issue would be resolved—- I have an infestation- probably due to a dumpster overflowing with trash next door that has been a hazard for over a month— HELP!

The purchase and selection process was excellent. When it came to the actual home build, my wife and I were surprised at the lack of attention to detail by most of the trades. Multiple items needed to be fixed prior to our closing date. We have been in our home for almost six weeks and there are still multiple items that have not been resolved. We are also constantly cleaning paint drips and paint smears off of our floor from when the walls and trim was painted inside the home. The amount of paint that is also on our siding from the trim being painted is creating a lot of additional work for us in a brand new home, which has been disappointing and time consuming. Again, attention to detail. It is strange that moving into a newly built house has created so much maintenance work for the home buyer. ... More

Poor workmanship in many areas discovered after moving in. No follow up on repairs.

This builder has nice designs and floor plans.

they are ok if you don't know much about building homes

Wendy was by far the most responsive and customer friendly of your team.

New buyers will make their own discoveries. Office people were superior, very helpful and field managers were helpful, but some construction and material was not not what I expected from a Pulte build.

Overall, everything has been a great experience but will say once they give you the keys you are going to wait a long time to get pending issues resolved.

Over all , it's alright, but needs to concentrate more on finishing touches.

happy so far only been 1 month

The sales and design process was great. Sales team upfront and helped with many issues. You have to do your research with design phase but Pulte has a good website that really helps. They have a design meeting that helps pull everything together. Things did not go as well with final stage of building. Up to the last few weeks things seemed to go as planned. During the last few weeks there was a rush to complete. We offered to delay closing but we’re told Pulte management did not want to do that. Unfortunately we agreed and our home was not completed at time of closing. It has been a constant battle to get things done. I waited to give this review to see if things got better. It is now over 30 days past closing and we still have several work orders outstanding. Most seem like small issues but it makes us wonder about quality of thing we cannot see. ... More