Pulte Homes Reviews

Jack and John did a great job for us to get used to our home quickly.

Such an amazing experience! Weekly phone calls to keep you up to date, best contractor ever ALI! She still text and stops by when she is not busy to see how everything is going. If Pulte can't build my next home is we ever move I'll have Ali do it. She is one of their best contractors!

Pros: - Appearance and layout of home - Sales staff and build manager are responsive, informative and easy to work with - Base selection options (appliances, cabinets, flooring etc) were generally all decent quality - Builder's mortgage was competitive and great to work with (always shop around other loan estimates) Cons: - Horrendous impact sound insulation. If you have neighbors, especially upstairs/downstairs you WILL hear every footstep, door opening and cabinet closing they do. I can't emphasize enough how poor the sound insulation is, I would be more than happy to pay a higher sales price to have the home properly insulated. But they did not use the best sound materials or poorly designed on one of the most important factors of a home - The finish on fixtures/moldings are starting to crack everywhere after just 3 months. They do offer a one-time touch up that is recommended to wait until the 11th month to use but we'll see if they are willing to fix up the entire house Additional comments: - Warranty requests take time, from responses to scheduling a service visit to repairs can take easily over a month. The warranty staff are nice to work with. They can be a bit stingy on what they repair but continue to stay on them, take pictures and use the warranty service you paid for to the full extent ... More

Average quality for above average price.

My experience with Construction Manager, Zach was amazing. He was always professional , returned my calls in a timely manner, took the time to answer all of my questions and always kept me informed of the progress of the building of my new home. Thank you, Zach ! Kudos!!!

Our entire process went exceptionally well. Each person we worked with was helpful every step of the way. I would recommend Pulte to anyone.

Had a smooth buying experience from Pulte!

Signed a purchase agreement, got a loan from builder’s lender, and closed on promised date. We had some hiccups along the way, but each team member answered our questions in an up-front manner.

My wife and I just purchased our Pulte home and we love it! Dave, our construction manager communicated with us the entire time and ensured everything was done to the highest quality. Even our realtor pointed out things that Pulte did that went above and beyond. We did run into some difficulties, especially with a lack of clarity and communication with Pulte Mortgage, but both the construction and title side of Pulte were 10/10 Thank you, Dave!

This is my first one so I’m not sure what to expect. But I noticed a lot of things that are not done as I expected.

Everyone at Paulte homes from the sales person to the construction project manager have been helpful and responsive to my questions and concerns throughout the construction period.

Overall great experience with the process of our quick move in home! After closing our construction manager Mike Z. was very responsive and able to help with minor issues that needed attention. My wife and I are happy we chose Pulte for our first home purchase and will consider them to family and friend.

We purchased one of the last condos in Crown East - Gaithersburg. The communication within Pulte departments was terrible. Many times, we were left to fend for ourselves working with the various depts (Mortgage, Construction, Sales and now Warranty. We have built 3 other homes in our past and none were as non-responsive as Pulte. One last comment that explains their lack of coordination. This request for our opinion states that we purchased an MPDU home. That is incorrect, we actually purchased a full priced Condo. Hopefully their records don't show this.

We closed 2.5 months ago. Just informed we won’t get a yard until at least July. Kitchen ceilings cracking. Mortgage process a disaster. All in all wouldn’t recommend.

We settled mid April , still waiting on lamp light( all new homes have the light, )we were told the light would be installed three weeks ago. Still waiting on refrigerator and wine fridge. We are leaving the last week of June until October, and coordinating the install will be difficult, if not received by the end of June

Project planning was not good Roofing trusses sat in sand and soil for 4 months before pouring the foundation of home. Construction crew still installed them and had to remove them. Construction crew ordered doors with no roof on the home, clean up crew did not remove paint and texture overspray from wall switches.......... call me for more details.

Great change in my life. I liked the space as soon as I saw it. It is close to my family and friends and work. Friendly people who are knowledgable and prompt with any questions I had. Glad I moved into this neighborhood.

I would NEVER have a home built again because this experience was so bad. I could name countless examples but one is there was a light hanging out of the ceiling by it's wires, which was told to us it would be fixed before we closed and wasn't, along with COUNTLESS other issues.

The process of our new build was long but it was worth the wait. Thank you Pulte for having a great staff. Davis A.

The best part of our experience besides closing on our house was Yvo, our sales representative. He was amazing! A pleasure to work with, communicative, knowledgeable, helpful and always had a smile on his face. He was just the best! 5 stars all the way. Would seek him out to by my new home.

From day one we have been Mis-lead, flat out lied to at times, treated like just another number, given a bunch of lip service and have been extremely frustrated throughout this process. We have been closed for over a month now and STILL have issues waiting to be fixed from closing. I could list of probably 20 things that were incomplete prior to us moving in and have not been taken care of like we were told they would. I can’t even begin to tell you the things that I had to do to get this house ready for my family to move in to… the home wasn’t even cleaned up on closing day for us. We walked into a complete mess, trash all over inside, crumbles of dry wall all over the floor and countertops, paint all over the tile and in the grout, baseboards not completely caulked in areas etc.. As we live in the home we continue to find things wrong that appear to have just been slapped together. Just so sloppy of a job. No one cares- already collected the check. I hope this home lasts more than 5-10 years at this point. Overall just disappointed. When you spend as much money on a home for your family, you expect for it to be pretty near perfect- maybe my expectations were too high for Pulte. We did research and read how reputable this builder was- guess you can’t believe everything you read. Will never recommend this builder to any other friends or family. In fact, because of my profession and position, I know a lot of people- they all are very well of my experience and I’m sure that the word will spread. It’s a shame because we fell in love with the model home and couldn’t wait to have our home. Unfortunately, even after a month.. this house has not felt like our dream home like we imagined. There is still a ton of cosmetic work to be done around here. I hope other buyers have a better experience than we did. ... More

Disappointed with the attention to detail and the quality from a supposed quality builder. Still trying to get issues addressed in a timely manner. Will think twice before buying a Pulte house again

Great awesome transparent supportive

Pulte was not honest about deadlines, poor workmanship, many errors made ( like crooked outlets/ switch plates, unsatisfactory trim work, poor paint job, poor grout work (excess grout everywhere)). Over promised and under delivered.

Overall very excited to be in the new home. Workmanship was good and attention to details was right on. A few delays were experienced due to supply chain. Communication can be improved to keep a buyer up to date.