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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 14919 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars in All Areas

14919 Reviews in All Areas

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Value 3.9

Responsiveness 3.8

Customer Reviews

We love our new home

  • Nicole W.
  • Verified HomeBuyer
  • August 25, 2020
  • Independence, OH

We love our new home and are very excited to be living here. There were some minor issues and some details of the home that we're not exactly how we envisioned but for the most part we are very satisfied.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Very nice house

  • Phillip L.
  • Verified HomeBuyer
  • August 25, 2020
  • Peoria, AZ

We very much like our new house

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Costly for the materials and workmanship

  • Ryne H.
  • Verified HomeBuyer
  • August 25, 2020
  • Fort Myers, FL

There is a long list of things that I am very pleased with, but I am sure the minor things that could have been better are more beneficial for any firm. Here is my list of changes I would make: - The grass was laid haphazardly and there are holes and empty patches all over the yard. - Our shower door does not close all the way and allows water to leak out - The grout was not sealed and displays each and every drop of water or dirt stain instantly and permanently.

Total Score 4


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

Great experience overall

  • Andri D.
  • Verified HomeBuyer
  • August 25, 2020
  • Katy, TX

Every step of the process was pretty straightforward and easy except for Pulte Mortgage, that was a terrible experience. I do not recommend using them. But everyone else involved were beyond great and helpful.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Pulte Homes - Despite the delays brought by the global pandemic, our Pulte

  • Anonymous
  • Verified HomeBuyer
  • August 20, 2020
  • Duvall, WA

Despite the delays brought by the global pandemic, our Pulte Home’s build proceeded and was turned over to us. We’re happy to be in our new home.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Nice house with some issues

  • Anonymous
  • Verified HomeBuyer
  • August 20, 2020
  • Macomb, MI

The house is nice. Material and workmanship lacking a little. They are extremely responsive to issues.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

New Home

  • David A.
  • Verified HomeBuyer
  • August 19, 2020
  • Germantown, MD

Pre-settlement Pulte was responsive to issues. Since settlement have made Pulte aware of a couple of issues that have not been addressed in over 15 days. It appears that follow-up from both parties is needed.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Build Quality Experience

  • Daniel W.
  • Verified HomeBuyer
  • August 18, 2020
  • Palmetto, FL

The build experience was amazing! My project manager was absolutely the best! Very responsive and caring to all our needs. The only issues we had were with the underwriting of the mortgage. They consistently wanted reports and information that was redundant and not necessary for the approval of the mortgage. After the initial approval, they wanted the same reports and statements over and over again for 6 months. This became very tiresome and certainly didn't help my impression of Pulte mortgage. Other than the underwriting process, it was a very good experience.

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Bloomingdale Walk - Denali

  • Nauman Z.
  • Verified HomeBuyer
  • August 18, 2020
  • Bloomingdale, IL

Home buying process was smooth. Pulte met all deadlines despite Covid-19 restrictions.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Very good home with lots of quality materials

  • Jeffery C.
  • Verified HomeBuyer
  • August 13, 2020
  • Dumfries, VA

Pulte built us a great home and delivery it on time. There were a few corners cut that were disappointing but overall it is a quality built home and they have been very responsive to the little issues that have come up. I would definitely buy Pulte again and would recommend them.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Great Work & Quality - Terrible Response time post sale

  • Jeremy R.
  • Verified HomeBuyer
  • August 13, 2020
  • Woodridge, IL

We love the house and the craftsmanship is incredible. The post sale responsiveness to a service tickets has been terrible and borderline unacceptable. Apparently caring about a customer after money is in the bank ends.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 1

Pulte Homes - good design, good attitude in customer service, but the receptionists

  • Anonymous
  • Verified HomeBuyer
  • August 13, 2020
  • Apex, NC

good design, good attitude in customer service, but the receptionists could know the details better

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Confused

  • Anonymous
  • Verified HomeBuyer
  • August 12, 2020
  • Apollo Beach, FL

I like the home but having been in the trades I am not thrilled with some of the workmanship. For the cost of the home I expected more.

Total Score 4


Quality 3

Trustworthiness 5

Value 4

Responsiveness 4

Happy homeowner

  • Sharon C.
  • Verified HomeBuyer
  • August 12, 2020
  • Acworth, GA

This was a completed home so there were some things I would have done differently but I can change or add some later. I feel that a number of items should be standard such as trey ceiling in master, a finished garage and a couple of other items. Now, on-site agents are FANTASTIC and should be commended. Bree was always patient, responsive and always professional. Tucker was excellently. A very pleasant experience.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Pulte Homes - Very good service

  • Anonymous
  • Verified HomeBuyer
  • August 12, 2020
  • Matthews, NC

Very good service

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Very pleased with our new home

  • Ann B.
  • Verified HomeBuyer
  • August 12, 2020
  • Wylie, TX

We have been in our hone about 6 weeks and have had no major issues. Mark has responded immediately to any issues that have cone up.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Very satisfied in my new home

  • Terry B.
  • Verified HomeBuyer
  • August 12, 2020
  • La Grange, KY

Everything went along as they planned. Closing was when they said the only thing I would like to see is more color choices on the walls. Robert did a good job of following thru on any problem areas

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Great experience.

  • Dennis D.
  • Verified HomeBuyer
  • August 12, 2020
  • Wylie, TX

We were pleasantly surprised at the quality and friendliness of working with Pulte. Having come from a full custom build, downsizing to this Pulte, was so pleasant. Mark was a superb foreman and answered all our needs quickly and effectively.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Happy with our Home - 4.5 stars

  • Matthew D.
  • Verified HomeBuyer
  • August 12, 2020
  • Garland, TX

We purchased a home that was built and was unoccupied for 9 months. Home is good quality but expect contractor grade hardware and fixtures unless you are going to build from scratch and upgrade. They have been quick to fix issues we have run into after our purchase. No wiggle room on price from my experience.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great Sales Team. Need to modernize semi-custom options

  • Vance B.
  • Verified HomeBuyer
  • August 12, 2020
  • Huntersville, NC

Great sales team. Working with the developer was great. Consistent and transparent in providing information on Phase II development progress. Can be confident that you are getting accurate information. Options for selecting finishes, appliances and other items can be limiting. For example, we wanted a free standing tub, which should be a standard option, but was not available. Instead had to get the surround tub, which in my opinion is more costly to build out. Workmanship and materials are average, which in my opinion is OK, but for a luxury home, more attention to detail should be a ...

Total Score 4


Quality 3

Trustworthiness 5

Value 4

Responsiveness 4

Overall good quality

  • Brian G.
  • Verified HomeBuyer
  • August 12, 2020
  • FLORENCE, AZ

Minor repairs needed as expected. Overall a good experience.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Pulte Homes - Pulte home builders are the best but Pulte mortgage is a joke

  • Zelindo V.
  • Verified HomeBuyer
  • July 30, 2020
  • Apollo Beach, FL

Pulte home builders are the best but Pulte mortgage is a joke

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Great value and a beautiful home

  • Cymande D.
  • Verified HomeBuyer
  • July 30, 2020
  • FLORENCE, AZ

I would definitely buy and recommend Pulte to friends and family

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Very good service

  • Anne M.
  • Verified HomeBuyer
  • July 29, 2020
  • Santa Fe, NM

I have had to get help on a couple of issues and the response was always very good & fast

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Survey

  • Anonymous
  • Verified HomeBuyer
  • July 29, 2020
  • Buda, TX

Could use higher quality and workmanship

Total Score 4


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

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