Pulte Homes Reviews

The Field Manager Rodney Dimapiles did a fantastic job on the house, overall we like it a lot. However, the house still has some small issues and still waiting for someone to come over to repair. The tesla solar system didn't install well. After a long waiting period for the city inspection, they find out the system has issues and have to fix the issue and run over again the same process. Not sure how long this will take but it's a little bit disappointing because we already wait for over 3month but still can't tell when we will able to use the solar system. The water pipe system for the outdoor landscape has a lot of issues and because of that, the water mains burst many times already. I wish the team can do better job. Overall it's a great experience to purchase with Pulte. ... More

Weekly construction updates were helpful as we were living out of state and could not be here on a regular basis to monitor progress.

Only been in the house for 6 weeks so it is a little early as we are still getting the house put together. Had a inspector review and inspect the house. Did not find many big issues. We have sent in requests to fix a few things. It is slow to get responses and people out to fix some things. So we will see. We have an inspector coming out after 10 months to respect, so we will see then.

One of the best quality/price on the market

First time buying a new home. Just seems like a lot more imperfections and issues than I expected.

Need more attention to quality and details..

We are enjoying our new home.

They should have better team . They planted a dead tree that never got replace , I have send an email regarding the water line for the kitchen refrigerator it has been fixed. A lot details around the house. I thought for a nice Community things would run different here from other communities. Overall neighbors are Kind and friendly.

There is no question that in today's market is quite impossible to receive a value comparable to the amount of money you pay for a home. Houses are built in a hurry and many times builders cut corners to maximize profit. My happy with the house but in less than a month living there I already spotted many quality of workmanship & materials issues that really makes you think is the house really worth what we paid for it.

Would have got 5 stars but my AC line wasn’t hooked up and leaked out into my walls and floor, doorbell didn’t work, oven was broken, melted parts in my dishwasher, grass was dead due to a covered up sprinkler head.

New to NC. Love the area and neighborhood. House lacks attention to detail but overall is better than average. Disappointed with recreational center and pool not being finished. Should have been done before social distancing came along. Have a few issues with the house that have been submitted but also aren't being addressed.

we have only been in the home for 7 weeks but the experience has been very good except we would like to get more landscaping done before it gets too hot.

Quality seems great on the house itself. Seems like they cut corners with the way they grade the yards. Have had a flooding issue in the backyard since I moved in and I keep getting told every week that it will be fixed “next week”. The trees are put in with short little flimsy wooden stakes that do not hold up to Texas wind. Finally got them to restake the front yard tree with rebar which seems to have done the trick. As far as customer service they have been severely lacking in that department. I do love the home itself and do not regret my decision.

Overall was great, little build quality issues and lack of swift response, love the home and neighborhood .

Some basics things not include. For a house 300 k , u can not have a bath tub, upgrade. That’s insane. Thanks pulte

First, we love the location and the house as a whole. The layout is great and the house has plenty of storage compared to our last home. We are completely satisfied with the products used to build the home such as the appliances, flooring, faucets, etc. That being said, we have had problems with the details of the finished product. Primarily details in craftsmanship such as flawed cabinets being installed and left as finished, cracked granite counter top, return flex duct in the attic not properly attached and sucking in hot attic air, just to name a few. All avoidable with attention to detail from the trades and construction managers but this seems to be a theme after to talking to several neighbors. Initially, responsiveness to issues was a problem but with our new construction manager the process has seemed to smooth out. On a side note, we moved in in late March of 2020 so COVID-19 has delayed anything being repaired but that is entirely understandable. ... More

Very timely built home.

House is overall built well

I definitely would advise anyone buying with Pulte, at least the team I worked with, do NOT accept closing agreements or promises. We've been closed for a little over a month and we're still trying to make progress on most of the items that were 'promised' to be taken care of right after closing if we agreed to close on time. All of the pressure and quick responses pre-close made us think they would continue to work in our interest, but overall this has not been true. Almost immediately after I submitted a favorable review, the construction management have pushed follow-up on to the warranty advisor and the vendors and it is entirely up to me to stay on top of them. Things that were on Pulte's own pre-close list are still not done (like clamping down an electrical pipe or finishing paint) even after I've followed up twice. The overall quality for the cost is also just extremely disappointing. So many corners were cut and are already showing themselves, such as bad caulking, poor painting finishes (or completely unfinished) chips in glass, incorrect vent installation, and so-on. I will say that Pulte did well with communication and follow-up during construction, but when it came down to the wire there were so many punch list things that just were not addressed. I brought a lot of them up and they said they would handle them, but again almost immediately after we closed we have struggled to get appropriate action taken. This is further complicated now that we've moved in and I'm worried some of this will never get fixed and we paid WAY above market for the size and quality of this production home. ... More

We began looking in September and closed in late November. The buying portion of the experience was genuinely pleasant. Our sales representative, Sam, was fantastic—knowledgeable, responsive, and easy to work with—and our realtor was also excellent. The location of the condo is perfect, and we love the floor plan and layout. The issues began after construction and at move-in. We completed a walkthrough prior to closing and identified multiple items that needed attention. None of those issues were resolved before we took possession of the home. Several have since been addressed, but many remain outstanding and have been deferred with the explanation that they would be handled at the “one-year complimentary patch-up,” which has been frustrating for a brand-new home. The quality of workmanship has been especially disappointing. The drywall and walls throughout the home show numerous nail pops, cracking, and very poor paint work, including visible drips and uneven finishes. While many of these issues are cosmetic, for a newly built home at this price point, the level of craftsmanship is not acceptable. As someone who does a lot of DIY work, I would be embarrassed to leave work in this condition. We also asked specific questions about sound transmission because we have never shared walls before. We were told that the walls were designed with dead space and insulation to prevent sound from traveling and that noise would not be an issue. That has not been our experience. Once neighbors moved in, we quickly realized the walls are thin and we can hear normal daily noise. Additionally, the front bedroom is noticeably cold and seems to have poor air circulation, which raises concerns about insulation and overall energy efficiency. While we love the area and the design of the home, we do not feel the value matches the price paid. The buying experience was smooth and professional, but the construction quality and follow-through on issues have fallen short. We love where we live, but the quality does not justify the price. ... More

It could be better, follow up don’t happen when expected. Still waiting on follow up after closing 3 months ago. Paint quality is poor. Repainted immediately after moving in. Still finding little things that was not caught in walk through but now OUR responsibility although it is fixable.

The finishing on the house looks cheap, especially the painting job, it looks like workers got zero supervision and they really don't care on quality of workmanship, it was really disappointing...

I'm extremely dissatisfied with the on-site builder manager, Ryan. Despite multiple attempts to contact him over several days, he didn't answer my calls. When I finally managed to reach him via message, I was shocked to hear him say that he's not a handyman and can't visit my house. All I wanted was for him to stop by and take a look at an issue with one of my equipment. Unfortunately, the problem remains unresolved due to the lack of concern from anyone.

It was tough to get a final move in close date. We were given 3 different dates that cost us 3K in rentals. Because we rushed the final close date (we found out at 3 PM that were were closing the next day), the house was not cleaned. There was paint on the floor, lots of drywall dings, and other issues we didn't think we'd have with a brand new home. We didn't get any followup until we pressured our main builder contact. Was cleaned up after two months of being in the house. The air in the loft is still not working, we have one drawer and blind that is unusable in the kitchen.

pulte building too fast, sub contractors works not best, land scapping, driveways, roof have issues