Pulte Homes Reviews

Had some unique issues to start before moving into the new house, but pulte apologized and made good on those problems. We love our home and feel we made the right decision moving here.

Less than a month after purchased our home, we ran into a low voltage electrical problem which caused malfunctioning of our built in oven and A/C. It caused us great inconvenience and worries. Kirk responded to our issues accordingly and helped to fix it.

Love my new home!

I would say the overall quality & service is good, although it's not as perfect as themselves claimed. My new house has a broken hole on the drywall on a not so noticeable corner, and one of my bathroom blinds as a part of the paid package, is askew severely. For the hole, I personally didn't find it during the "house quality celebration" before close, and for the blinds, they installed a portion of them after "house quality celebration", which makes me have to go through customer service and wait for some extra time. Except for a rush close, I would say they're overall good, I got timely responses from customer service(although due to CVOID-19, it may take longer). Pulte's people are quite nice and willing to help answer questions I have. People also help introduce my new house very clearly, and the overall value for the price paid is also not bad. ... More

This is my first house, i really like the quality of Pulte and design but the only thing was few minor details were not discussed not a major issue but like gas connection at the backyard patio and light fixture at gathering room.. rest everything is great.

Very nice location and home

Vanessa was awesome. I don’t think I would have gotten this home if it were for her persistence and patience. Thanks Vanessa!!!

Just purchased home in April at the start of the Coronavirus pandemic and haven’t moved in yet, but aside from minor glitches like tub faucet came off and some paint spots missed, everything looks good.

Have always like Pulte Homes but never purchased one. Always thought that the quality and workmanship was top notch. Our purchase was a bit less than that. Attention to details, caulking, painting and clean home before move in was lacking. They need to revisit those issues to make sure the customer can move in with little concern for major things such as those. I don't want to move into a home and then have to go behind a 'professional' that has 'rushed' at his/her job. Overall, they are in the process of trying to make it right and make us as the homeowner, happy. That matters!!!!

Nice house

My husband and I are beyond thrilled to be living in our new home. Unfortunately the world changed due to Covid-19 and that put everyone in a grey area full of unknown circumstances. The main focus was everyone staying safe and healthy (as well as it should be). However once in our home there were unforeseen issues that could not be addressed due to the quarantine. The construction team were prompt with their responses on what they could do but it wasn’t much they could. Construction has since resumed and we were excited to get our final construction items “wrapped up” only to receive a letter explaining that we wouldn’t get our lawn, sidewalks or driveway completed no later than the end of July 2020. We understand that there is so much that goes on that we are never aware of but this is by far the most frustrating. We have daughters who can’t play with friends and are still quarantined but can’t play on the lawn outside and are growing tired of staying in. Again I’m sure this was not an easy choice for Pulte but rather a series of tough calls to make. I do hope everyone and their families are safe and healthy. My husband and I also want to mention that the design process was a bit difficult and we feel that a visual representation would help out significantly. It felt as we were relying on the interior designers knowledge as opposed to actually seeing a depiction of OUR design choices. The designer was great, patient and calm and we enjoyed her expertise but we feel it would’ve saved time for both parties and helped us figure out where to splurge and what to “cut corners on”. Thanks again for listening to our feedback and take care. ... More

i am overall very happy with the attendance and and the way the project was organized and conducted by Pulte. this applies to all involved departments, sales design center, construction and construction supervision. schedule was ahead of time. looking forward to move in.

1. The overall design and "flow" of the home are very nice. The master bathroom and kitchen are two areas that rate five stars! 2. The Construction Superintendent was (and continues to be) very responsive and easy to work with. He definitely rates five stars. 3. The customer service/warranty dept. has been very responsive as well. 4. In hindsight, we should have been provided with a complete list of available standard (and custom) options. For example, the electrical service panel is rated for 150 Amps; it is very common today to build a new home with a 200 Amp panel. Because we needed more power for a home workshop, we had to hire the electrical contractor to add a sub-panel-totally at our expense. The plan for the workshop were discussed quite often with the builder, but not once was the panel rating brought up. That certainly should have been handled better. 5. There are quite a few issues (mostly minor) that need to be addressed that it seems could have been avoided with more attention to detail. ... More

Some sloppy finishing work that needs fixed. Paint in interior is terrible. But overall everything else in the home was finished quickly and nicely.

We are happy with our home. Quality and workmanship as good as any home I have built in past. Value is comparable to the area. Time will tell but so far so good.

The home itself and the sales person are fine, The title company was rude and unresponsive. The follow up on punch list items is hampered by covid so not fair to rate.I did find Pulte very inflexible with regard to final walk through which cost us a lot of money and time.

I didn’t really want to move here. I had lived in Carrollton for over forty years and many of my friends are there, but family concerns took precedent...the house of fine. It’s built like a tank, but the garage is ridiculously small. That’s my only beef...everything else is fine. The neighborhood is cool.

This is our first home and I'd say that except for a small detail we're pretty happy. So far we didn't find any major defects or things that can't be quickly solved with the exception of one thing: a fan on the roof. The architect (i'm guessing) thought it was a great idea to put a high power fan on the very top of the building, dead center in the middle on our master bedroom roof. We're trying to figure out, still unsuccessfully, what to do about it.

Pulte was responsive to our concerns of after sale issues. While the finishing painters were not the best and I would have a hard time calling the landscapers...landscapers, over all we love the house and are pleased with our purchase. Our salesperson was the best! And our coordinator for picking out interior design was also good, she really knew how to put everything together.

Do a thorough inspection of your new home. I found a few things that need fixing. Luckily it's under warranty. Door sticking, Rattling noise in the air vent, hole on the master bathroom dry wall, hardwood floors has scratches in bedroom, hallway, kitcken, kitchen cabinet pullout drawer where stuck missing screws, front porch and back patio ceiling needs to be repainted. I loved the layout of the house. And most of all, I do like the location it is close to everything. Kroger, Publix, Walmart, Home Depot, Lowe's, Target, Sam's Club, and fast foods.

Be prepared for construction issues.

Beware you can get decision fatigue from all the choices you have to make when you design a home from scratch. At one point we said yes to a shower head upgrade that Pulte charged $1,700 for and we later found on Amazon for $149. When we pointed that out, they were unwilling to make an adjustment. Otherwise, the buying experience was very pleasant. Unfortunately, our move in has been postponed indefinitely because of the corona pandemic, so we can't speak to how livable the house is just yet.

My home is very nice and seems to be well constructed. I did not go with Pulte mortgage or homeowners insurance; therefore, that was slow process.

The house is nice. It was built as advertised and it has the quality proposed for this type of home. In some areas it even is better then expected. All granite counter-tops have a thickness greater than what we usually see out there. This is only one example. The "BUT" on the title refers to the common area. The Swimming Pool is WAAAY different than what was advertised. I understand that it might change a little bit but dramatically reduce the size is not a small change. This is the type of change that was planned and definitely discussed and for some rea$on they decided to save money on that area leaving to the home owners something different than what they promissed. ... More

Overall i like the new home and would like to thank my construction manager Mr. Aaron who did a great job in helping fix many of the issues that i pointed before handover and after handover. He took great care of us during the final inspection to explain every single detail on how to take care of my new home , maintenance contact etc. I dont have to follow-up on the issues i mention, he takes care of arranging someone to address the issues. I really like his customer centric approach. Except for the initial hiccups with purchasing (lot prices not being considered equally) and price being hiked-up. i like my home and appreciate the construction team who built the house and delivered on time. ... More