Pulte Homes Reviews

Noah did an amazing job at communicating and working to help resolve challenges throughout the process.

Our sales rep at the beginning of the process of buying our home was fantastic. He was proactive in his communication, regularly checking in to provide updates about the progress of our home purchase and build. Our construction manager was responsive in a timely manner to our requests for updates. We understood the lack of proactive communication, because he expressed that he was extremely busy because he was the only Spanish-speaking employee in the area so had many Spanish-speaking clients he had to liaise with. Still, he was able to provide a timely response to any questions we had. As we approached closing, our contact with Pulte began to go downhill. We had several issues pop up at the last minute regarding the workmanship and quality of finishes in the home. It has been more than two months since closing and some of the pre-closing repair requests have not been addressed. The responses from the warranty department are not made in a timely manner. We have purchased other new construction homes in the past and have received much more prompt, professional service from those builders. Overall the house is beautiful but it was not delivered in the condition we contracted for. We are very disappointed with the level of service and would therefore not recommend building with Pulte. ... More

Excellent Customer Service and great product. The supply chain issues / delays could have been managed better. But still extremely satisfied with the home and the Community

Hi, I bought a home at one of the Pulte communities recently and the home buying process was clear and very easy.. I would recommend pulte to anyone.. Also the construction manager explains the process from the start at various milestones and always ensures clients are happy with the homes..

Not actually very good exoerience.

The responsiveness was great. We felt like valued customers.

They were great to work with!

Home construction was very smooth and home handed over before what they have committed

The quality of the builders, Eric and Gus, is fantastic. I could not say anything better about them and their responsiveness to issues. On the opposite spectrum, I would never recommend using Pulte Mortgage. The loan process was the worst I have ever dealt with and took the fun out of watching the house being built.

Great communication from builder and lender. Beautiful home.

Overall, a pleasant buying experience.

Amazing experience. Literally from start to finish, sales rep to design to construction crew and management with check ins.

I’ll keep this short and sweet. Our home was ready for us to move in within the original time frame quoted so that was nice. The quality of the workmanship is relatively poor for this price range and for the fact that they are brand new luxury homes. When problems arise the team is pretty quick to respond which is convenient. Feels like PULTE rushes to build homes quickly with little quality control. Quantity over quality which should be the opposite.

Overall my experience with Joe, and Joey and Bridgett were amazing. We had many hurdles but got to the finish line.. the disappointing part of the sale was the increase in price . Overall quality of home is pretty

Long story short, it was a long time before we finally got into our condo due to delays with the state giving the ok. Through the time being, the staff did their best to make sure that we were being taken care of. Despite our interest rate being almost 1.5 point higher, we still wanted to move forward with our beautiful home and are very happy.

Chris and Katlin worked together as a great team and always went above and beyond to help us out.

The only disappointment is the fact we are 2 months into our new home and have yet to receive our Oven / Microwave combo for our kitchen. Overall experience was satisfactory.

It was unexpectedly quick built only to find out issues when I moved in.

The beginning process went really smooth. Like our contact Morgan a lot she helped us get through a lot of the planning stages and exactly what type of home we wanted and needed. Our closing went really well also we still have a few outstanding issues and waiting for weather to break to resolve them.

Great home with great service. 100% expectations matched .

Truly enjoyed our process building our home. Everyone we interacted with was great!

Great and clean community and friendly environment. Pay attention to details and check everything before closing

After relocating to Florida and viewing other builders, my family and I decided on Pulte. Best decision ever! Our Pulte team has been an absolute pleasure to work with. The entire team was very friendly and approachable. Having a background in customer service, the Pulte team members we worked with are a real example of how a business needs to operate. Each person we've met along the way from sales, design, construction, lending, closing and post construction has gone above and beyond as far as communication, responsiveness and knowledge based on their role within Pulte. We love our community and we love the quality and attention that has gone into every detail of our Pulte built home. Our family and friends have also noticed the Pulte difference. We really can't say enough great things about our experience and our new home. ... More

Not very responsive, no service

You can’t make a mistake with Pulte…their customer experience should set precedent for other businesses! I will go out of my way to use Pulte if I ever choose to go down this path again!