Pulte Homes Reviews

Always received timely feedback o questions and issues from the sales team and project manager.

We love our new home and we have had quick responses for things that needed addressed.

This is our second new home build (1997 and 2019). We built an "Ascend" model home with Pulte and moved into our new home in early October. The construction and layout are awesome. Pulte has taken convenience into consideration in their home designs. The upgrades are a bit pricy from our taste but have been well worth it.

We feel it is a good buy though we might have played more. Customer service is great.

From a Builder Manager, Daryl has been great to work with. Some of the laborers could probably do a better job at treating the build as if it were their own home

We had some issues that were identified before we moved in and after. The issues were addressed very quickly. Our experience with the sales and project staff has been very pleasant.

So far so good

I have only been in for 2 months, but everything so far has been great.

Overall good experience and a well crafted home, however, the follow up on the inevitable punch list is frustrating and diminishes the joy of new home ownership.

Pulte makes a great house that we really love that's energy efficient and a style we like. Responsiveness to emails and calls was great prior to closing. However, after about a week of living in the new house, we had a list of about 5 things needing fixed. After addressing these issues with the construction manager, there was no urgency or communication on when they would be fixed. After multiple contacts with him, it ultimately took going to the Pulte sales rep and having him crack the whip to get the construction manager to fix just one of the issues. And now its been almost a month and we still have 4 items outstanding we are needing fixed with no communication on when they will get done or any timeframe...just sending us in circles with a new construction manager with no solution. Before we moved into the house I was encouraged to fill out a survey leaving all 5 stars, so I did. But now I feel like I put the cart before the horse as responsiveness has dropped off since we closed. Unfortunately moving in from another state, I was unable to attend the walkthrough and had the realtor do it, so I was unaware of the issues prior to closing as she did not catch these things. Had I raised these issues before closing, I bet they would have been handled immediately. ... More

Good

I always like Pulte homes floor plans because plans are designed keeping customer needs in minds and plans are suitable for all ages. I like Pulte site plans too , it provides bigger lots and nice backyards, and home elevations are modern and nice. But quality of workmanship varies from property to property due to lots of third party vendors ( multiple companies works with Pulte for same Community) . I observed same plan , same upgrades installed and constructed different way and quality levels are different, field officers response varies from client to client. Experience with Sales Office was good , but we wish we should have known all other available upgrades upfront so that customer might have customized as per their personal interest. Sales person are very friendly and very cooperative , but on flip side sale persons do not explains each and every upgrades i.e electric switches, wiring options, USB port details etc.. Backsplash design and color selections are very limited., Lighting included in base price very poor quality. Overall I have mixed experience in dealing with Pulte. My Suggestions: 1)Placement of pull down attic should have been better in some plans. 2)There should be an option to take out PPC and upgrade to something else. 3)Deck size should have been little bigger on crawlspace homes (specially length from home , 8 feet is not good enough) ... More

When the contractors came back to finish touch-ups, I feel they gave better quality and didn't rush - they did a VERY good job. There are drops of paint that stand out in the overall paint job of the house. Upon closer inspection, stain on the stairs has drip marks and the hand rail didn't look like it had a complete stain at the top end. In the MBath the one side of the molding wasn't painted. The overflow holes' covers in the bathroom sinks are scratched up and I assume are old/re-used. Failed radon test and wasn't compensated enough to cover the fee for fixing it. Guest BR gets VERY cold - will need to be re-assessed if 5 degree difference. With door closed there is 10 degree difference. ... More

We love the location and the final product. There were definitely bumps along the way including an immediate price decrease, right after we had purchased and locked in our price and problems with easements on our property that were not disclosed in the sales process.

Very easy to work with and very professional.

Boulder should make sure that all cables are working. As I have lived there for almost 2 months with no Internet connection available. I’m not sure who’s responsible however cable was broken under the street and I am now waiting for a city approval to fix that issue.

Make sure you have the home builder do the walk through with you.

when i decide to up great some finish items,I end up paying three times more what its worth,It should not be like this!! also guest bathroom finished very poor.

make sure that final punch is done at least one week in advance of your closing date.

I have a suggestion for pulte when working w seniors. I think they could give more support to senior house buyers that are not as experienced as young ones on the internet. This issue came up for me and my husband often during the mortgage phase of this experience.

The overall experience was positive and we are very happy with the home. There were a few minor problems along the way but they were responsive and corrected those timely. I think the house was a bit overpriced in the neighborhood but it was a seller's market and we got top dollar for our old house as well so you cannot have it both ways (sell high, buy low). The cleaning prior to move in left a little to be desired. There were (and still are) pencil marks on the floor from the carpenters and we are still cleaning those as we find them. The house was clean overall but it is always the attention to detail that is the difference between 4 and 5 stars. Overall: we love the house, love the neighborhood, the builder was great. ... More

Anderson has been very responsive to my needs as a homeowner. He has been very prompt and is constantly in communication with me about work that needs to be done to my new home. I do wish that my paint kit would show up but that is beyond his control. My field manager Victor still owes me a window since the original one that was installed is scratched that issue is coming up on two months without a resolution.

Take your time and not rush things and you'll have a good experience

Roof leaked in bedroom. Painting could be better, missed spots and left big drips.

Cabinets and drawers should be inspected thoroughly. Some of my drawers were not properly fastened. Paint droplets are everywhere.