Pulte Homes Reviews

The field manager who helped in our building process was amazing. He ensured that everything was handled in a timely manner. We are very pleased with the house that we have purchased. the house is great and the neighborhood is welcoming. The responsiveness from our field manager Chadd has been outstanding.

Fast move in.

Loan process not too difficult to meet if prospective buyer believes he/she can afford the price. Nice floor plan for one story home.

Purchase, closing and after care very professional and efficient.

Pulte builds homes quickly and the workmanship is very good, however, it is not excellent. In some cases, the workers did not clean up all of their glue, paint, and caulk residues, making move in more work than expected.

Ensure all walk through items are completed before sign.

Pulte was prompt and did exactly what they said they would do. The design is nice and the value is great. Don’t try to change anything though. Two things I was not happy with was the alarm/low voltage sub contractor. You feel like you have no options and anything you do is marked up pretty well. I also feel like painting in general was sloppy. Painting around (and on) switches and towel bars, missing spots, etc. just looked rushed. Lots of caulk and it doesn’t have a nice finished look.

minor complaints

Thank you for our new home. Lloyd was especially amazing and very responsive.

...I love my house

Overall good experience, our issues have been fixed in a timely manner. Sales team was awesome

I will base my response base on the star categories. In terms of the quality of workmanship and materials, it could of been better. I understand that in the housing market, builders want to finish homes asap. However, quality should always be more important than quantity when trying to please your customers. With the inflation of homes, i felt that the price for my home was very acceptable. The trustworthy of Pulte was not bad, however, I get it, when the seller is buying the house, all resources are available to that potential customer. But once that customer actually buys the house, you are forgotten and replaced by another potential customer. Lastly, although there were many issues with my house, the responsiveness of the Pulte Homes was quick to acknowledge my concerns and were able to resolve those issues. But some issues that were resolved were actually messy, in terms of cleaning up. ... More

Only minor issues have been found so far (screws not fully screwed in, bent drawer tracks). Overall very happy with the home and excited to raise a family here.

Good home and professional staff

So far so good, we are just here for 45 days, no problem found. Good small community.

I BELIEVE THAT THE SALES STAFF, DESIGN CENTER, AND ESPECIALLY THE MORTGAGE PEOPLE ARE VERY FRIENDLY, CAPABLE, AND PLEASANT TO DEAL WITH. OPTIONS ARE EXTRAORDINARILY HIGH PRICE.(industry standard though) 2ND BATHROOM IN HEWITT MODEL WAS DESIGNED BY THE SAME DESIGNER OF THE BATHROOMS FOR SOUTHWEST AIR

Great project management!

I had to sell my washer and dryer because they were to big and the door wouldn’t close. These are modern townhomes they should have laundry rooms designed for modern from load machine. Even the standard machines I had to buy as replacement were just the right size for the door to be able to close.

We’re quick to answer any questions/concerns we had

The house is great overall & our builder Brian was awesome the whole way through the process. This was my third house to build and his communication was by far the best I have experienced. Through the process we switched lots and because it required a new contract we were charged the new higher prices that went into effect after our original signing (they had our earnest money and easily transferred that over though). It left a bad start to the process for what felt like a lack of customer service and more of a bottom line deal. Lastly be ready to upgrade features to get the house that you want as their base level is very plain. Brian was the best part of the process and the house turned out great, but our early on experience with management made me question if the company wants happy homeowners or as much money as possible from everyone. ... More

Responded promptly to any questions, good quality materials, great designs

Some of the subcontractors could be more careful: 1. Contractor who installed the pedestals (the utility access boxes) needs to buy a level. They are all crooked. If the landscaper messed them up, they should fix them. 2. Contractor who installed the electric meter on the side of the house. Many are not level.

Everything is perfect inside house. We noticed few places with minor glitches inside house. But those are acceptable. However the backyard and front yard lawn is not done as expected. Grass has completly died at lot of places before we moved in after closing. I am still following up and expecting lawn redo from Pulte field manager. Not heard about it yet.

Field manager was outstanding with advocacy for the homeowner and responsive communication. Slower than expected sales reflect a less than ringing endorsement regarding the value for the price paid for this community. Reasonable quality of materials and workmanship overall, but some areas could have been better for the price of the house. Particularly disappointed that the drywall seams in the garage were not finished. Also, the double hung windows have a fixed upper half, making it extremely difficult to clean the outside. Also, the lack of outlets in the unfinished basement is troublesome. ... More

Was mostly satisfied with the building process. The finishing was not not the best. Some issues although minor were not up to expectation. More effort needed on fine details especially when a home is new.