Pulte Homes Reviews

These homes are basically a slam dunk. Pulte hires contractors to perform the associated task for all trades. The companies do not provide sufficient training and oversight to verify the particular trades have performed their crafts correctly. Pulte is also guilty of the same lack of quality control. Pre-closing punch list are not completed at closing and obtaining the attention toward completing punch list concerns is a struggle after closing. Important irregularities are missed by Pulte's home inspection in their efforts to close on homes. Missing components are craftsmanship, pride and quality. ... More

If you start this process with low expectations, it's not bad. Do not have high hopes in these areas: Excellent communication Pride in craftsmanship Timeliness Customer service is hit/miss Ability to get materials in stock (not Pulte's fault, that's a supply chain issue) Ability to hire quality framers (that is Pulte's fault) Workers paying attention to detail Feeling like you, as the customer, are important. I would also recommend that during the building process, you make site visits frequently. There were many mistakes made and if you aren't there to catch it, it can be covered up by the next phase of construction. Hire an independent inspector. It's not too terribly expensive, but can be a huge help. ... More

was very good in follow up

We have had series of issues which impacted our entire process We still have a lot of issues which we need attention but no response from the support team Happy to walk and speak through over a phone

This is our second Pulte home in Skye canyon and we just love it. They build a great house and this one we will be in for a long time to come!

Loved the whole experience from beginning to end ! Have a home that I love !

Nothing special, just some basic build quality.

Home is nice in the most part, but received home incomplete and warranty for incomplete items will take months! Quality of vendors and workmanship was very disappointing for the price I paid. Responsiveness to very simple warranty items is horrible. When the vendors do come and fix they are lazy and job needs to be done more than once. Even the electrical contractor cannot fix repairs which I have ended up resolving on my own. If you have the luxury to wait for closing, make sure EVERYTHING is completed before moving in!

Overall the house is great but if there is an issue Pulte is incredibly difficult to deal with and get a timely response. Also, they knew about a leak in our house before we closed and did not correct it, so my trust in them is diminished.

The whole experience was infuriating from top to bottom. We were promised weekly communication about the construction of our home, and it was spotty at best. Our home was delayed not because of COVID supply chain issues but because of a report that they weren't able to get correct. We were forced to sign a document saying that we were satisfied with the quality of our house, but we have a ton of items that were just missed. They need to have someone who inspects each house to make sure it is up to quality standard of the price of the house.

Had a great, smooth experience

Truly awful experience, ran into so many issues that it became awkward to continue to point them out. I felt like they rushed to complete my home and I notice it every day. I had double digit documented issues after I moved in and they still are not all fixed after living here for over a month! Communication has been poor at best. First morning we woke up to a flooded Landry room, master bedroom and walk in closet. Not recommending friends and family to go through what we went through.

Sales team is worst team you can get . Even build manager was rude. Pulte mortgage team was also worst. Had terrible experience. Best part was after build manager left they assign new build manager (Mark) and he was best and did help great in everything towards closing.

My sales consultant was wonderful, which made me go with Pulte. She was knowledgeable, accessible, friendly, and helpful to me in making decisions. Beyond her, the building process was , in my limited experience with building, heartbreaking, frustrating, and full of unwanted surprises.

I like the response when we have a issue Denver is good

The seller, Marrissa and the building manager Adam were very helpful and made my buying experience very pleasant.

Love the house ! Worth the wait! Always informed about every step Thanks

My family felt that home vibe the first time we step inside the house. The initial entry got the best impression how open the place was especially having multiple walk in closet in the room was a plus for my two kids.

Shawn & Rylan were great to work with

People were great in dealing with problems in a tough building environment.

The Butte model is perfect in meeting our family needs.

We love our Pulte home. The process was great and well worth it for the quality of our home.

Great service. Quality craftsmanship. Great buying experience.

We gave Pulte some slack because of pandemic many items was not up to standard. We were reassured by the warranty would take care of it after closing. . It's been 3 months and many of the issues is still unresolved. Our wooden floors is not flat. One of the gas range doesn't work. Missing panel door. closet incomplete. Bathroom Sink stopper doesn't work. We receive polite response but things just don't get fixed.

When we were buying no issues. as the build process occurred they were a lot a gaps and The field manager did his best to work with our concerns. Pulte upper management is messed up they rushed the home build just so they can try to close the house before the year end and made cuts in proper build by rushing the field team. The field manager was able to resolve a lot of thing after the closing but still not up to par as he has other builds to worry about as well. Pulte keeps talking about how they pride themself on quality sounds more like hurry up and grab the money and not about the buyers benefit. when we received the house after closing this was not the new house that we paid for., it was just setup to be acceptable and rushed through the inspection so we wouldn't noticed and halt the closing. The more we look through the house we keep find place and items which were rushed and not done properly. I might have well bought a 30 year old home because that's what it looks like . Wood trough out the home not properly sanded or finished or painted. home sealing not done properly. Areas throughout the house with paint and blemishes. Floors with nicks scratches even not installed properly at many locations. trims thought-out the whole house not properly installed. This will be the last time i will ever deal with this company as paying a high premium for the property to only get stuck with half finished not new home made to pass a inspection. Pulte as a company deliberately jacked up prices to create a demand in the area. even in the early VIP appointments. Prices were different for the first batch of meetings within the same weekend. lot prices provided were different for the first group then the second group on the same weekend. I understand the as a company you have to make money but creating partiality on the first run is a big no no. Shows how much concern they have for their clients ... More