Pulte Homes Reviews

The quality of house is ok. Have found floor not fixed properly, doors are not closing properly, water stagnation in the yard etc...

Advertisement shows units available and cost in the middle 200k, reality was there we no home available within two months and the cost was a 100k more than advertised

After closing the house, it was made in such a hurry that everything was messed, and I had to placed multiple work orders to make it happen in order to move in.

This home buying experience was worth the wait. Art walked us through the entire building process and kept us well informed by sending us weekly updates and pictures. It’s like watching our precious baby grow. Every questions we had was answered and thoroughly explained. We felt at ease with the quality of the building materials because Art made sure quality assurance inspection was conducted after each phase. We love the fact that we were invited to inspect the quality ourselves prior to the builders sealing the walls with drywalls and stucco. Overall, the entire process was an excellent experience and we will never forget. ... More

Excellent experience when I received my house by Matt.

During this time of shortages of material and labor Pulte was able to get our home built- just later than expected. We had 4 projected closing dates. It seemed that the focus was on getting the building done more than on the home buyers at some points. When we closed there were some issues and the important one was addressed but some of the other items are still waiting attention. We do like the design and basic quality of our house and would buy from Pulte in the future

Great Sales person who was there throughout the process. Fantastic Project Manager who kept us informed and quickly resolved issues. Great end product (Home!)

Quality of work was not what I expected

The salesman was very helpful and informative. The home had cement siding standard vs. vinyl. This spoke quality to us. The field manager is knowledgeable, has been accessible and cares.

My wife and I are first time homeowners. Understandably, we were very nervous about the purchase and the new construction process. Jose, Jason and Luke went above and beyond to ensure that we were informed every step of the way. Most importantly, they made us feel comfortable with out decision. I would highly recommend engaging either or all of them in your own home purchase!

DONT BUY A HOME HERE

Prepare to be "sold" on the model homes they show you. Unfortunately, almost nothing resembles the quality of the model. Poor worksmanship plagues this company leading to constant warranty requests. Items that were listed on the documentation at closing will NEVER get done so be prepared to delay closing. During the building process, their management team is absent, has no idea what is going on, and will not work with the buyer, regardless of the reasonable offers to help with moving the build forward. They will then "force" you to close with many outstanding items because they only care about bonuses/commissions. Your project manager will be great and the only one to help you, but because of their extremely poor management, there's only so much they can do. ... More

Unfortunately having a home built at this time is a challenge. Trades have not been consistent with following up. We still have not had our termite barrier done after more than a month. There are still red tape marks in and around the house. We found our microwave does not work properly after being in this house less than a month and we have to wait for a service to come and decide to fix or replace it. The MBR is designed so you can see all the way into the master bath from the front door even if the MBR door is slightly open. The water in the kitchen sink takes a long time to get warm water nor does it get hot. We were not allowed to choose our own front landscaping and the list given were not planted. Overall the building team have been open and honest about any concerns we have when we contact them. Even when they can do nothing about it. ... More

Pulte met their deadlines, we’re helpful and patient in my dealings with them. Some of the outside work appeared a little sloppy and hurried. They responded to my concerns quickly. From start to finish they helped me navigate the daunting task of purchasing a new home for the first time by myself.

Building too much, not enough staff and lacking in quality. Hard to get responses on questions, kept putting fixes off so had a long list of things to do after closing. Still waiting on items over a month later.

Our project manager and sales representatives were professional and very responsive. We got honest timeline expectations. After we moved in any problems we had were dealt with quickly and completed expertly.

We loved the design of the house and our construction manager was awesome

Derek and Lee Roy were great to work with!!!!

So very disappointed in the quality of workmanship in our home. Lack of attention to detail. Once we were in our home we noticed so many things were completed sloppily. Felt pressured to give a good review on their in house survey. Actually had someone tell me we would be taking food out of their Families mouth if we did not give them all 10s. Made us wait well past the time communicated the home would be completed as well. Feel like the home was just thrown up.

Very happy with our first home.

Terrible experience. So dissatisfied

Dan and his team are amazing. He is responsive, approachable and knowledgeable. I learned so much from him being so in depth. We are very pleased to have them as our team.

Make sure you get everything completed before you close. Once you sign off, all the promises to get punch list items correct fly out of the window. I am now on month 2 and its like pulling teeth to get a response from anyone. When I do get a response, more promises that are not fullfilled.

I was in overseas and could not get the inspection check. Site manager has did the inspection and checked everything is good, but I have issues with door locks for garage door, bedroom door, and ground floor bath door has closet lock, and some other issues were reported via email to site manager but no response. Not satisfied because if pulte can’t take care of minor issues then I doubt for major.

If all sales people at Pulte are anything like the one we had to deal with, we would have never signed the contract. Our sales person is only interested in getting that initial contract and then disappears blaming everyone else at Pulte for any delays/inconveniences that arise (even the ones he created).