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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.9 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 8879 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 3.9 out of 5 stars in All Areas

8879 Reviews in All Areas

Ratings by Category

Overall 3.9

Quality 3.8

Trustworthiness 3.9

Value 3.9

Responsiveness 3.8

Customer Reviews

Do not move in until you inspect throughly

  • Chad K.
  • Verified HomeBuyer
  • May 29, 2019
  • Houston, TX

Paint is very sloppy, a lot of carelessness.

Pulte Homes responded:
We're sorry to hear that there were issues with the paint in your new home and we encourage you to reach out to us at socialcare@pultegroup.com if you'd like to discuss this further. --Sarah

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Beware! Zero quality of workmanship!

  • Rahbn R.
  • Verified HomeBuyer
  • May 16, 2019
  • Tucson, AZ

Do not buy a Pulte home unless you like fixing things yourself or having contractors coming and going once you move in. Our home was not nearly complete yet our scheduled closing was fast approaching. We were assured that it would be done in time. Pulte scheduled what they term as a "Build Quality Celebration" AKA final walkthrough 3 days before closing (side note - there was almost zero leeway as to the time and date Pulte required this to be done). The walkthrough was anything but a "celebration". The LACK of quality workmanship and things that were not complete was appalling! We made a ...

Pulte Homes responded:
Thank you for bringing this to our attention. We apologize that you had this experience and we will share your comments with our local leadership team. Please contact us at socialcare@pultegroup.com if you'd like to discuss your experience further. --Sarah

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Pulte Homes - This was by far my worst home buying experience.

  • Danielle B.
  • Verified HomeBuyer
  • April 23, 2019
  • Kennesaw, GA

This was by far my worst home buying experience. I will never purchase another Pulte home, the workmanship was extremely bad for the price paid. The builders, contractors and warranty department were extremely untrustworthy and not willing to make their errors right without me putting up a fight.

Pulte Homes responded:
We are disheartened to read your review and we'd like to hear more about your experience. Please email us at socialcare@pultegroup.com. --Sarah

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

I became the field manager myself

  • Anonymous
  • Verified HomeBuyer
  • November 03, 2020
  • Austin, TX

After moving in, we have had so many issues with our home that we regret buying it. It’s as if no one looked at the home to ensure things were done right. Cabinets are misaligned, improperly installed, broken, nails missing from showers, grout is multiple colors or missing, door knobs damaged, paint splashes and grout EVERYWHERE, light fixtures installed crookedly, framing issues, dirt and sawdust everywhere, nails in carpet, metal debris in lawn - this is an absolute nightmare. For all issues we have been told to coordinate with the warranty dept. I should receive a stipend for the work I’ve ...

Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your home and are dealing with unresolved concerns. We would like to look into the situation and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AS

Total Score 1


Quality 1

Trustworthiness 0

Value 1

Responsiveness 0

Ranging from compliments to complaints, all 8879 reviews about Pulte Homes are provided by verified homeowners that recently completed construction and moved into their new home.

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Ranging from compliments to complaints, all 8879 reviews about Pulte Homes are provided by verified homeowners that recently completed construction and moved into their new home.