Pulte Homes Reviews

Love the home but been having a lot of issues and I only been here two months so Im not as happy as I was when i was purchasing. Please take your time when purchasing a new home it can be your worst nightmare if you dont do your homework.

Before closing make sure all repairs/corrections have been made to your satisfaction. We had some minor issues that were still pending and were told at the final walk-thru they would be taken care of after the closing. When trying to schedule it became somewhat of a challenge. In all fairness the most crucial item did receive attention. Otherwise, we are very pleased with our new home : )

Overall happy with the purchase. Great location and good plan. But few defects like a leaking pipe showed up once we moved in. But Pulte was quick to rectify it.

Pulte staff has been extremely responsive throughout the process.

We really like our new home. The only exception is the insufficiency of the insulation, both exterior & interior. Cold air from the outside & lack of privacy with interior walls. We think that insulation should have been more robust.

I watched this house built from footings, slab, framing, mechanical/electrical rough-in, roofing, rough stucco, insulation, wall-boarding, to finishing. I was thoroughly impressed with the quality and workmanship that went into all but one of these phases. Unfortunately, the finishing was less than satisfactory. Seemingly lacking in this project was a quality control walkdown by a person with an eye on fit and finish. This logical omission would have prevented a lot of frustration experienced before and after closing.

Vibrant community and amenities

This is the third home we have had built by a mass builder. It was not the worst by far, but definitely not the best. The buying experience was not good at all. Since moving in, I have to say that they are really great about getting any issues taken care of right away. Overall, if we were ever to build again we would consider them.

Did not receive a prompt response to service request. For example, when I requested adjustment to water pressure and temperature, I was initially told to call a plumber myself. Eventually, service was provided but had to make multiple contacts. Issue could have been handled more efficiently.

Was painless and fast.

Pulte financial services were the best! Always in contact with UR best interests first.

Great people working locally at Sterling Ridge. Josh and Annette are great employees and people. Single worst title company experience I've ever had. Title company was an embarrassment to the brand and seems as if corporate doesn't care.

Pulte is a good builder. Be sure to ask about EVERYTHING so there won't be surprises. We asked about the kitchen fan venting when looking at the model home and were originally told that the fan vented to the outside. When we went to the design center when constructing our home, we were informed differently and then had to pay $650.00 more to have exterior venting.

Steve does a great job but I feel he is understaffed, there is some unfinished items that are mostly wheather related that I hope will be completed by early spring. Steve did respond with other issues in a timely manner. I also think John is a great salesman and is very responsive

Small imperfections here and there but over great quality.

The team has been great. That said finish work was not as expected.

We had a great experience.

Overall, we are finally happy with the house. We have owned a Pulte home in the past and when we were looking for our retirement home, the location and design of the house was superior to anything we had been considering and we decided to buy again from Pulte. My only "complaint" was the overall build process. Things started out as expected. Patti J., our sales person, was exceptional. She was always there for answering questions and guidance, and still is. The issue was with the multiple construction managers who were in-charge of the site during the build and the communication issues that they had. Because of the manager "churn", the closing was delayed from the agreed on date. We planned our move into the house with enough buffer so this was really not a problem. After move in, we had to have Pulte come back and correct multiple issues, raised during the build process, which are just being completed now (6 weeks after move in). Once the third construction manager (John) arrived on site responsiveness improved greatly but he could not overcome issues caused by the churn of the previous two managers. Overall, we are very please with the house and the service provided by our sales person third construction manager. The process would have been exceptional except for the difficulties with the build process and communications during it. ... More

Pleased overall with product and experience.

This process was mostly seamless minimal hiccups. The sales team is very prompt and responsive, the field manager was very responsive and easy to reach. We had a third party inspection prior to close which found very few issues. My only complaint is that after move in, if there are still issues that need to be addressed, they don’t respond as quickly and are slow to Address those issues so my recommendation is to have everything fixed and addressed before move in and closing.

We love our new home however I think that there were some corners that were cut that gave us the impression that is less then expected. For instance, unfinished walls that aren't covering electrical wiring in the garage, the storage area and the furnace area. For the cost of a few pieces of dry wall this would not have given the appearance of cost cutting. Clean up also seemed to be an after-thought.

As a single homeowner, I was very impressed with the level of commitment with which I was treated. Not knowing much about home building or the process, my questions were answered quickly and in terminology that I could understand. No question was a "dumb question"! It was a wonderful feeling to go through the whole process knowing, without a doubt, that the Pulte team was with me every step of the way!

I should have been able to have a 5-Star experience if only I wouldn't have found discrepancies such as sheetrock tape coming through the paint in my dining room, screws that won't go all the way into the hinges in the master bedroom, water spouts that terminate at my front door entrance, and bath tubs that flooded. The worst part is that after weeks of having reported this, only the tubs were fixed because the Plumbing contractor has been more responsive than Pulte. Extremely dissatisfying experience and very disappointing that Pulte has not taken interest in fixing these problems with the enthusiasm and sense of urgency that they showed when taking my money. ... More

I really recommended pulte to everyone other there who is looking for new home. I had decent experience with Pulte Homes to getting new first new Home. Really happy with support/response from the staff out here, after I moved in! In all its really Worth your money what you are spending and what you are getting..

I am familiar with Pulte and the quality workmanship. Great reputation, high quality for the dollar.