Pulte Homes Reviews
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What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 14919 homeowner reviews to learn why they are the right team to build your new home.
Pulte Homes
has 4 out of 5 stars in All Areas
14919 Reviews in All Areas
Customer Reviews
No Comment
- Anonymous
- Verified HomeBuyer
- December 08, 2025
- Bradenton, FL
Nice home for the price. It was delivered in a timely manner.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We're so glad to hear that you had a positive experience and are happy with the final product! It's wonderful to know that your home was completed on time. Congratulations and enjoy your new home! ^KH
Total Score 4
Quality 3
Trustworthiness 3
Value 5
Responsiveness 2
Over all Good experience with service
- Kishor K.
- Verified HomeBuyer
- November 30, 2025
- Manteca, CA
Over all good experience with service
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a positive experience with our team! Congratulations on your new home, enjoy! ^KH
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Improve build quality
- Madhava Rao M.
- Verified HomeBuyer
- November 13, 2025
- Hamel, MN
Compare to few years ago Pulte build quality is not that good. Have seen few issues during the build and post building.
Pulte Homes responded:
Thank you for providing feedback for us. We’re sorry to hear that your recent experience didn’t fully meet the expectations set in previous years. We appreciate you bringing these construction concerns to our attention, both during and after the build. We'd like to learn more about your concerns, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 3
Beautiful new community
- Anonymous
- Verified HomeBuyer
- November 13, 2025
- Lancaster, SC
Can’t wait until the entire development is finished, such a peaceful and beautiful area! Houses are nicely made.
Pulte Homes responded:
Thank you for sharing your feedback. We’re thrilled to hear you’re enjoying the peaceful beauty of the community and the quality of the homes! We can’t wait for the full development to be completed as well, and we’re glad you’re a part of it! ^KH
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 3
realtor and const mgrs have been very courteous and helpful
- Jeffrey K.
- Verified HomeBuyer
- November 07, 2025
- Heber City, UT
have been working to address our 30 day requests
Pulte Homes responded:
Thank you for sharing your feedback. We’re glad to hear that your realtor and construction managers have been courteous, helpful, and responsive to your requests! It’s great to know your concerns are being addressed. We appreciate you choosing Pulte and hope you continue to enjoy your new home! ^KH
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 4
Purchased Pulte Home
- Bryan M.
- Verified HomeBuyer
- November 06, 2025
- Saint Cloud, FL
Pulte is a good builder this is our 3rd home with them the financing and all the paperwork Pulte makes everything easy no hassle. The quality was good also everything very modern. As for warranty department don’t sign the approval of the home until everything is actually repaired they lack initiative. But overall we are pleased with the home.
Pulte Homes responded:
Thank you for taking the time to share your experience. We’re glad to hear the financing process was smooth and that you’re happy with the modern design and quality! We appreciate your comments about the warranty experience and will share them with our team to help improve follow-up and communication. Congratulations on your new home! ^KH
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 2
Stephanie
- Stephanie T.
- Verified HomeBuyer
- November 05, 2025
- Delaware, OH
We love our home. Our concerns along the way were not always received how we would have liked from the sales agent. We caught errors in the building process, that created delays. We were surprised by the lack of upgrades at this price point.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re so glad to hear that you love your new home, though we’re sorry to learn that parts of the process didn’t meet your expectations. Your feedback about communication, construction details, and available upgrades is valuable and helps us improve the experience for future homeowners. Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 3
Responsiveness to issues
- Anonymous
- Verified HomeBuyer
- October 20, 2025
- Montverde, FL
I'm disappointed with Pulte. Very slow response
Pulte Homes responded:
Thank you for sharing your feedback. We're truly sorry to hear about your experience and would like to learn more about it. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
I'm mostly satisfied
- James D.
- Verified HomeBuyer
- October 16, 2025
- Longs, SC
The sales staff were wonderful and extremely helpful Our site manage who did a system walkthrough was very helpful as well (Wayne) I only have a few issues. The entire house has soft close drawers, except for some reason in the primary bathroom. The cabinet doors are soft close but the drawers are not. The other issue I have is measurements. The rafter joists are inconsistently spaced (at least in the garage so I couldn't hang storage bins, poor craftsmanship there.) Those things aside, we love the house and the neighborhood.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re glad to hear that our sales team and Wayne made your experience enjoyable and helpful! We appreciate you bringing the soft-close drawers and rafter joist spacing to our attention and will escalate this feedback to our leadership team for review. Thank you again. ^KH
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 5
Good finishing home but grading was not done so great
- Anjaneyulu C.
- Verified HomeBuyer
- October 16, 2025
- Columbia Station, OH
Good finishing home but grading was not done so great
Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re glad to hear you’re happy with the finishing of your home! We appreciate your note regarding grading and will escalate this feedback to our leadership team for review. Your input helps us continue improving for our homeowners. ^KH
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Average Home Buying Experience
- Anonymous
- Verified HomeBuyer
- October 16, 2025
- Delaware, OH
If you are getting an offer and would like to take a day or two to get back, get a written confirmation on the offer lock to get it, else you might loose thousands of dollars overnight like I did.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We understand how important it is to have clarity and written confirmation when dealing with offer locks. Your feedback is valuable and helps others be more informed during the process. ^KH
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
1st Time Pulte Customer
- Richard C.
- Verified HomeBuyer
- October 16, 2025
- Hilliard, OH
I did not purchase from the beginning, therefore my home was already designed and in the building process before I began. Overall the floorplan and location were great, the initial contacts for purchase were amazing. Construction and Financing individuals made the appropriate statements as questions were asked to help along the process. Financing became tedious the closer we got to closing and ended up pushing back my closing date, which in conversations with neighbors, seemed to be a pattern. Construction made many comments to reach out with any questions, only to push those questions off ...
Pulte Homes responded:
Thank you for taking the time to share your experience so far. We’re glad to hear you’re happy with your home’s floor plan, location, and your overall experience! We understand how important clear communication and timely follow-up are throughout the process, and we appreciate your honesty as we continue to improve. We’re happy to hear our warranty team has been responsive, and we hope your positive experience continues! Congratulations on your new home, enjoy! ^KH
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 3
delayed response
- Manuel Ramon P.
- Verified HomeBuyer
- October 16, 2025
- Bradenton, FL
Garage terminations unsatisfactory. HOA process unpredictable at the moment.
Pulte Homes responded:
Thank you for sharing your feedback. We appreciate your insights regarding the garage terminations and the HOA process. We’ll be sure to escalate your concerns to our leadership team so they can be reviewed. ^KH
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
overall good experience but should/can do better on quality
- Anonymous
- Verified HomeBuyer
- October 10, 2025
- Bolingbrook, IL
overall process is streamlined right from initial discussions to handover of house was streamlined and every resource have worked have been pretty responsive to any queries and issues - so thats great. on the downside - i would really want them to make an effort to up their build quality for sure.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re delighted to hear that your experience from initial discussions through handover was smooth and that our team was responsive to your questions and concerns! We appreciate your feedback regarding our build quality and will share your comments with the appropriate team. Congratulations on your new home, enjoy! ^KH
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 5
Experiences can be Varied
- James B.
- Verified HomeBuyer
- October 09, 2025
- Bonita Springs, FL
We love our house. We have had good and bad experiences during the process. It seems to involve inconsistent approaches by employees.
Pulte Homes responded:
Thank you for sharing your feedback. We are glad to hear that you are loving your new home! Yet, we're sorry to hear that you had a negative experience throughout your process and would like to learn more about it. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 4
Home purchase
- Michael F.
- Verified HomeBuyer
- October 09, 2025
- Jamison, PA
The process was ok. Some deceptive initial sales tactics. Adding in random lot prices that fluctuate. Not adding radon remediation when it’s obvious that the ground had potential radon - being an old farm. Our construction mgr Dan was great. Honest. Trustworthy. At closing we had several issues which are still not remedied two mos later. One was our backyard not draining properly- yet our neighbors had an entire work crew adding dirt and seed the same day they moved in. I have asked for an update and heard nothing. And now it is too late for grass to grow.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re glad to hear that Dan, your construction manager, provided honest and trustworthy guidance throughout the process! We’re very sorry to hear about the issues at closing and the ongoing concerns with your backyard drainage. We'd like to escalate your concerns to our leadership for their review, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 2
Going through the process of buying it was good.
- Anonymous
- Verified HomeBuyer
- October 09, 2025
- Huntersville, NC
Trying to get things done after I moved in I was ignored. So if this is about reputation you are trying to get it’s not what I experienced. Thank you!
Pulte Homes responded:
Thank you for bringing this to our attention. We are truly sorry to hear that you are experiencing issues getting your concerns addressed since moving in. We'd like to escalate your concerns to leadership for their review, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 3
People made a difference, but you need to stay on top of things (and hire a professional inspector at all phases of the building)
- Anonymous
- Verified HomeBuyer
- October 08, 2025
- Wilmington, NC
We had a mixed experience building with Pulte. On the positive side, the neighborhood is great, the houses look nice, and the people we worked with (shout out to Jake, Ricky, and Leo!) were fantastic. Pulte's process is organized and they keep you in the loop, which we appreciated. A big piece of advice: hire your own inspector for the pre-drywall walk-through. We only hired one for the final inspection, and he found enough problems to make us feel like the job was rushed at the end. It leaves you wondering what might be hidden behind the walls. The biggest letdown was the design ...
Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re glad to hear that you had positive interactions with Jake, Ricky, and Leo, and that the neighborhood and overall process met your expectations! We also appreciate your constructive input regarding the design process, quality concerns, and irrigation issues. We’ll be sharing your comments with our team to continue enhancing our processes and quality standards. Thank you again. ^KH
Total Score 4
Quality 2
Trustworthiness 4
Value 3
Responsiveness 4
Bad shower flow
- Marcio Emrich G.
- Verified HomeBuyer
- October 08, 2025
- Clermont, FL
The shower flow is not good And the boiler does not work well!
Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re sorry to hear about the concerns with your shower flow and boiler. We'd appreciate the opportunity to address your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 3
Value 3
Responsiveness 4
Dealing with the title company was very trying they try to change everything two days before closing not a very comfortable experience!
- Michael l.
- Verified HomeBuyer
- September 25, 2025
- Mesquite, NV
The builders completed the home in a timely matter although some of the finish work was not quite up to par. Dealing with the title company at first was easy and towards the end that to be quite train not a very pleasant experience!
Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re glad to hear your home was completed on time, though we’re sorry some of the finishing details and your title process fell short of expectations. If there's anything we can do to help resolve your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Rollercoaster Journey
- Joseph C.
- Verified HomeBuyer
- September 10, 2025
- Menifee, CA
I'll preface this review with a HIGHER mark for the Builder's Construction Manager, the one responsible for ensuring the quality and craftsmanship of the build, was exceptionally professional, patient, courteous, and very responsive to communication efforts. Jeremy was also reliable, punctual, and just a wonderful individual who took interest in our inquiries and feedback! Our walk-throughs were very informative and did not feel rushed. He took time to explain things and answer our questions!! A++ As for the Sales and Mortgage teams - these were some of the LOWs of our journey. Our ...
Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re thrilled to hear that Jeremy, Carlos, and Manny provided professional, responsive, and supportive guidance throughout your build and walk-throughs! We sincerely apologize for the challenges you faced with the Sales and Mortgage teams. Your feedback is taken seriously, and we’ll share it with the appropriate teams to help improve processes for future homeowners. Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 3
Review
- Andy C.
- Verified HomeBuyer
- September 10, 2025
- Bluffton, SC
The building process was fine everything was explained fine, but Pulte finance was really, really bad. We almost list the home on Pulte's side of things.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We are glad to hear that your homebuilding experience was fine, but are sorry to hear about your experience with our finance teams. We'd appreciate the opportunity to learn more about your experience, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 3
Could be better!
- Wendy L.
- Verified HomeBuyer
- September 10, 2025
- Mount Dora, FL
I am disappointed as to some of the workmanship of my new home. Things still are not repaired and they can’t seem to resolve them. For the amount of money we spent I expected more! It doesn’t sit well with me.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We are truly sorry to hear that you are unhappy with the workmanship of your new home and having issues getting your concerns resolved. We would like to escalate your concerns to leadership and help resolve them, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Pulte experience
- Nancy T.
- Verified HomeBuyer
- September 10, 2025
- Saint Cloud, FL
I love my home and the managers and supervisors that worked on our home were great. We are however disappointed in how the irrigation system was laid. We were told no irrigation in our backyard (we are getting a pool) only driplines but to our surprise the entire irrigation lines run through our yard to the front!!! Additionally, we are not happy with the management company they chose for the HOA. They have a waiting period of at least 45 days!!!! Most vendor quotes are only good for 30 days.
Pulte Homes responded:
Thank you for taking the time to share your experience. We’re thrilled to hear that you love your home and had a positive experience with our managers and supervisors! We do apologize for the frustration with the irrigation system and the HOA management process. Your comments are valuable, and we’ll share them with the appropriate teams to help improve communication and planning for future homeowners. Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 3
Value 3
Responsiveness 3
Not too responsive to warranty issues. Had to repeat sending emails.
- Anonymous
- Verified HomeBuyer
- September 09, 2025
- Huger, SC
House seemed well built. Landscaping, grass and bushes and trees not very appealing. Asked if they could spruce it up and they didn't accommodate us.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We are sorry to hear that you are having issues getting your concerns resolved and are unhappy with the landscaping surrounding your home. We'd like to learn more about your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
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