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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15975 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15975 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Pulte Homes - Overall experience is great.

  • Manikandan M.
  • Verified HomeBuyer
  • February 08, 2022
  • Irving, TX

Overall experience is great. Pulte did a great job! Some of the follow up repairs from Pulte vendors is not up to the mark. Multiple followup needed and I am not impressed with their response.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Pulte Homes - The experience was pretty straightforward.

  • Diane C.
  • Verified HomeBuyer
  • February 08, 2022
  • North Reading, MA

The experience was pretty straightforward. No terrible experiences .

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Pulte Homes - We like our new home, but the quality and attention to detail

  • Anonymous
  • Verified HomeBuyer
  • February 08, 2022
  • Chino, CA

We like our new home, but the quality and attention to detail in finish is definitely lacking.

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 3

Pulte Homes - Quality of Final product is not good.

  • Humberto S.
  • Verified HomeBuyer
  • February 08, 2022
  • BOERNE, TX

Quality of Final product is not good. They rushed the house and forgot to put time into details and finishes

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 1

Pulte Homes - My personal experience buying this home was great!

  • Jose A.
  • Verified HomeBuyer
  • February 08, 2022
  • Brentwood, CA

My personal experience buying this home was great! We are very happy to have chosen the house we bough and the neighborhood is excellent. Not to mention that the construction team was very professional in every way. I recommend Pulte for your future home, you won't regret it. Thank you Pulte team!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Ron was very responsive and helpful throughout the process.

  • Ross M.
  • Verified HomeBuyer
  • February 08, 2022
  • Acworth, GA

Ron was very responsive and helpful throughout the process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent service all around!

  • Patrick O.
  • Verified HomeBuyer
  • February 08, 2022
  • Tucson, AZ

From the sales team to the maintenance lead that took care of a few quality control issues during our first month, I would recommend Pulte in a heartbeat!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - We had a great experience with Pulte so far.

  • Brittany A.
  • Verified HomeBuyer
  • February 08, 2022
  • Irving, TX

We had a great experience with Pulte so far. The best part of the process has been the communication - our builder called us once a week to update us on the process and was readily available to answer questions and concerns. One of my friends is building with another company and she has an "allowance" of email communication, after which point she is charged per email. In any case, we have enjoyed our home and everything involved in it. Thank you.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - We love the house.

  • Billy T.
  • Verified HomeBuyer
  • February 08, 2022
  • LITCHFIELD PARK, AZ

We love the house. Thank you

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 4

Pulte Homes - Erick is very knowledgeable company should use more upgrade materials

  • Desmond g.
  • Verified HomeBuyer
  • February 08, 2022
  • Clermont, FL

Erick is very knowledgeable company should use more upgrade materials in their homes. Ok

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 2

Pulte Homes - Artie us an excellent Building Manager whose constant is very

  • Naveen U.
  • Verified HomeBuyer
  • February 08, 2022
  • Wood Ridge, NJ

Artie us an excellent Building Manager whose constant is very reassuring.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

No joy in my home buying process. Tears on my closing date

  • Claudet S.
  • Verified HomeBuyer
  • February 08, 2022
  • Mc Cordsville, IN

The Pulte Quality I signed up for was not on display. I would never do this again.

Pulte Homes responded:
We are so disappointed to hear this feedback and would like to try and make things right. This is certainly not the experience we want our clients to experience. Would you mind sending an email to customersupport@pultegroup.com with your contact information so we can get in touch with you?.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

New Home

  • Rafael S.
  • Verified HomeBuyer
  • February 08, 2022
  • Brentwood, CA

My Overall experience is great.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

2 months later my house with BlueGreen Tapes and non functional cabinets

  • Siddhartha C.
  • Verified HomeBuyer
  • February 08, 2022
  • Mentor, OH

Pulte has total disconnected from different departments, bad sales team(one I got), amazing construction manager, worst sub contractors, bad quality, failed. My house was closed almost 3 ago, with a condition of getting some stuff done after the closing, its close to 3 months my house is still filled with blue-green tapes for paint and drywall issues, my bathroom is still not completed, I have air drifts from all around the house, my 50% of cabinets are not functional, leaking faucets, lights don't work in the guest bedrooms, etc etc, etc. My recommendation to another buyer is to make ...

Pulte Homes responded:
Thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at customersupport@pultegroup.com.

Total Score 1


Quality 3

Trustworthiness 3

Responsiveness 1

Pulte Homes - My shopping experience was a little different than usual, as

  • Natasha R.
  • Verified HomeBuyer
  • February 08, 2022
  • Davenport, FL

My shopping experience was a little different than usual, as I don't live in the United States, the purchase was entirely online, with the assistance of the seller and my realtor. until closing everything was ok, but the process of handing over the keys to the house to my realtor , who was the person that I designated to receive the keys, was a little confusing, we had to get in touch with several people until they delivered the key to the responsible, even so, the keys of the owners closets were missing. as I haven't had the opportunity to get to know the house in person, I can't comment on ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Pulte Homes - It was a good experience!

  • Terry T.
  • Verified HomeBuyer
  • February 08, 2022
  • Novi, MI

It was a good experience!

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Everything was great up until we moved in.

  • Rodney G.
  • Verified HomeBuyer
  • February 08, 2022
  • Queen Creek, AZ

Move in date was Friday, December 17th. Robert tried to change it to the following Tuesday due to needing a little more time to get things done. We told we couldn’t because we had things being delivered and already took time off from work. We told him we would not move in until 4pm that Friday. When we showed up the painters were still there and the house was really dirty. He told us the cleaners would be here in the next hour. We knew there would be some outstanding items. Not a problem. He told us the painters would be back Monday to finish. They never showed up. He would consistently over ...

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

Very professional

  • Philip D.
  • Verified HomeBuyer
  • February 08, 2022
  • FLORENCE, AZ

They really seem to care about the build process

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Overall Pulte Homes is good.

  • Keow L.
  • Verified HomeBuyer
  • February 08, 2022
  • Saline, MI

Overall Pulte Homes is good. However, very hard to coordinate with thing did not go well.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 1

Pulte Homes - Pulte was overall a great experience it has set the bar high

  • Kimberly M.
  • Verified HomeBuyer
  • February 08, 2022
  • Fort Worth, TX

Pulte was overall a great experience it has set the bar high for my next future builds.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Pulte Homes - All in all it’s been a great build experience for me.

  • Letitia W.
  • Verified HomeBuyer
  • February 08, 2022
  • Westerville, OH

All in all it’s been a great build experience for me. In spite of the supply demands, Pulte has been awesome at responding to my concerns and have been quick to resolve any issues.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Excellent Experience

  • James C.
  • Verified HomeBuyer
  • February 08, 2022
  • Addison, IL

The entire process was excellent from start to finish. All Pulte representatives were responsive and professional. Build quality and materials are excellent.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Communication during the build process

  • Habtamu B.
  • Verified HomeBuyer
  • February 08, 2022
  • Auburn, WA

Pulte takes quality very seriously.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Did not meet commitment to buyer on building phase walk-throughs.

  • Susan L.
  • Verified HomeBuyer
  • February 08, 2022
  • Las Vegas, NV

Did not meet commitment to buyer on building phase walk-throughs. Are not responding to the fix-it list items.

Pulte Homes responded:
We're so sorry you had this experience and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Pulte Homes - I love my new home!

  • Charles L.
  • Verified HomeBuyer
  • February 08, 2022
  • Tucson, AZ

I love my new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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