Pulte Homes Reviews

Quiet neighborhood, good quality homes for a decent price.

We were very impressed with the hands on experience working with our Supervisor

The homes and community are very interesting. You can count on Pulte to finish what it started, unlike other builders who initiate a community then end up leaving parts of it to another builder that the community looks hodge podge in the end. The sales and design process was great, but execution leaves more to be desired though.

Pulte homes come with average standard options. The model homes give a false impression of what a Pulte home actually looks like. There are many options to upgrade with prices that are very expensive. The home was built very quickly which was a benefit. However, there were numerous repairs that needed to be made due to poor quality work in some areas. The construction managers were responsive to correcting our concerns.

The house is nice, a few issues were found and are being addressed, quality was overlooked for time it seems in parts of construction. The hoa fees are high, especially for the area, and there so far is no reason for this...no play areas, garbage not included, and a gate that is only closed evenings. Not sure what we’re paying for in regards to hoa

Generally speaking, Pulte's standards are high and their responsiveness to issues is excellent; however, there is room for improvement when it comes to the supervision of subcontractors/business partners during the final "finishing" construction phase. Some finish items need more attention to detail: carpentry trim work, final painting (we had lots of "overspray" at the crown molding/wall area; crooked electrical switch plates; granite not polished (rough edges); landscaping selections don't fit size/scale of yard. The worst issue we encountered was an improperly installed door threshold/quarter-round trim molding that our small dog caught his paw in, twisted and ruptured a disc resulting in emergency spinal surgery. If the installer had taken five extra minutes to fix the "gap", there would have been no hazard. So, as stated above, more attention to detail needed with the subcontractors performing the finish work. We especially love the modern layout, the generous room sizes, the flooring options and the master bath is fantastic! Pulte has extremely high standards overall--so work with your construction representative and field supervisor closely to ensure the finished product meets their high standards and your overall expectations. Then LOVE your Pulte home! ... More

I had a vey nice experience with the construction manager. She kept me posted with every detail and update with the construction progress.

In searching for a townhome, it’s my experience that Pulte has a higher level of standard than comparable builders in the area. The interior layouts and the neighborhood layout, all have been thought out a bit more. A driveway was standard, garages were all painted, the home layout was more open and natural, and the portal after moving in for submitting tickets was quality. However, I also generally have found that all builders (even Pulte), build to code—meaning that they don’t go above and beyond the minimum requirements. Examples: insulation values, sound insulation (between town homes and between levels), porch railings (only required if your porch is 30” above the ground), are all code minimum. I certainly can hear my neighbors through my walls even if they’re just walking on the stairs or if their kids are crying (I have no issues with my neighbors being loud, as they’re just living their life; I just wish Pulte put more care into sound insulation). My porch was less than 30” from the ground, so they didn’t install railings which just looks so incomplete. But even with those issues, I’m still glad I went with Pulte. ... More

I have found so many mostly fairly small problems. It is like pulling teeth to get the help I need and I still have unresolved issues after 2 months. I have doors that won't shut. Missing door stoppers so dings in walls, unanswered questions as simple as what paint colors can I get for touch up. How hard is that?

The house is beautiful, that said I do have some issues with the house. I don’t think the quality is there for the price. I’ve had trouble with the AC and the flooring. They are willing to help remedy the issues as long as it’s before you close on the house.

Pulte is a fine builder and were great to work with during the build process. They were extremely transparent and communicative. Once we closed, that transparency stopped and trustworthiness declined. We were told we won’t have a driveway for a while because the weather in Ohio in April. It made sense until the unoccupied homes down the street that were quick move ins got driveways poured. We called Pulte and they told us the city won’t let them sell homes unless there is a permanent driveway which for us wasn’t the case because we built our house during the winter. We called the city, it was a lie. We’ve had other issues too with poor responsiveness, leaking sink for 3 weeks now and a A/C condenser that wasn’t plugged in. ... More

Home is an adequate entry level home... Most appliances and fixtures are lower quality, but functional....lot sizes are a bit small for the money...had a few things break right out the gate...garage door fell off its rails, had to be repaired...fire alarms gng off for no reason, had to be replaced, spectrum utility svc box crushed during home construction...wires exposed...Pulte rep stated that's not their property...which is fine, but install properly during construction and the customer isnt left hanging, I repaired it myself...frustrating...I scaled down to a smaller home on purpose as a senior citizen, small home makes sense...but attention to detail and quality not the highest priority...as a mil retiree I've bought a few homes...so compared to previous purchases...the build of this home is a 6 out of 10...adequate for the cost...just didn't expect a Lennar Home issues...good community amenities, nice sales and construction reps though...not unhappy with the home, but just a bit more entry level than expected. ... More

Everything is good however still after 7 months living in this property, every time I open the faucets upstairs the first 3 to 4 minutes there is a horrible smell and even though I mentioned to the construction manager; his response was that it was bc I hadn’t used the water so it was in the tank and bla bla bla… after 7 months, it still smells bad every time I take a shower or bath… not one is there to take the blame. Everything else during this 7 months have been very good.

Scott was very kind and informative.

Work order system is slow. A contractor comes to fix cracks in the foundation and can only fix one because the work order says "crack" not "cracks". He was unable to get permission to fix all so he has to come back. What a waste of everyones time. We are also disappointed with some of the craftsmanship. Even after the final walk through we found many small instances of work that looked like it was hastily done. Also disappointed with quality of some of the materials used. We paid for baseboard upgrades and were suprised that they were not actual wood.

I genuinely appreciate Trinh and Marina for the professionalism, guidance, and seamless coordination you both demonstrated throughout this process. What could have been a complex and stressful journey was handled with such care and efficiency, making it a smooth and positive experience for my family and me. Trinh and Marina's dedication to clients is clearly reflected in the way they conduct their work, and it does not go unnoticed. Beyond the excellent service, I also value the relationship we’ve built along the way.

We love our new home, but the process has had (and is still having) its moments of frustration. Didn't really feel that the sales team was super honest. We were pushed to sign our agreement with the insinuation that prices were going to go up and lots wouldn't be available if we didn't sign right away. They didn't and Pulte came out with a free pool offer and 50% off upgrades 2 weeks after we signed. We asked for a pre-drywall inspection, and had severe pushback. I was close to backing out of the deal and they finally allowed it. Getting a final inspection done prior to closing was difficult but manageable. We have multiple kitchen and bathroom cabinets installed with deep, visible scratches. Pulte agreed to replace them during our final walkthrough, but it has been almost 2 months with no replacements yet. Kitchen cabinet/countertop caulking cracked within the first week and was repaired quickly. The whole community was installed with the wrong size toilet seats. Picky I know, but we have already had to have one replaced because it broke a hinge due to the cantilever. They did replace the toilet seat extremely fast. My front door was missing one side of the seal. I should have caught this during the walkthrough but I think it was removed to touch up paint and never re-installed. We had zero say in the landscaping, which is laid out horrendously. Probably one of our biggest areas of frustration. The "fully mature" landscaping to cover the AC and Pool Units are not "fully mature". We have a pine tree placed directly in front of a window. Hardwood tree placed right next to the driveway. Other minor things we have experienced. Lack of an elevation survey provided to use for flood insurance purposes. It took weeks for USPS to recognize our address. Still having issues with 811 recognizing the address to come mark utilities. I will say that our construction manager was fantastic. He answered every question and walked me through the process along the way. I felt like he was on my team. Overall we love our house, we think that structurally it is well built. We think we got a decent value for the price paid. Pulte has been responsive on small things that needed to be repaired, but have not followed through on larger things as of yet. Their customer care process is easy, just annoying that you have to submit for every little thing. Dealing with things that should have been taken care of before closing is frustrating. ... More

Most of it went well, apart from some closing details that I won't disclose here and have been discussed with Pulte's team during closing. Still learning the details of the house and getting minor details adjusted. So far, the experience with the building/aftersales support team has been pretty good.

Construction manager Keith is amazing! He was very responsive to my questions, very detailed in explanations and provided all the necessary paperwork

Love the neighborhood and Claire., initial response to issues was quick but many remain unresolved

I am a second time home buyer. I enjoyed my home buying experience with Pulte. They are thorough professionals. They are pricey. I got my home constructed and delivered sooner 2 months ahead of the promised timeline. The Pulte mortgage, Pulte insurance is an add on that they offer and I opted in as I got discounts. My overall experience was good.

I have identified several workmanship quality issues, including chipped tiles, which do not reflect the level of care expected in the construction of my home. It is disappointing to see evidence that suggests a lack of attention to detail and quality during the building process. I would appreciate these items being addressed to ensure the finished home meets the expected standards.

Was willing to pay for additional upgrades but not available. Not a fan of having to pick a package for trim. Interior paint job, and application = poor Front door frame/door not aligned properly. Sunlight, wind can be seen coming through seal. Settling occurred in the first week with 12” crack developing over patio door installation on interior wall. 3’ crack also on back patio cement porch. Upgraded kitchen hood not installed properly with water seeping in when raining. Looks like aftermarket job.

So far, I am excited about my new Pulte home, and overall I feel that my experiences were generally positive. The sales agent, Tamu, in particular was incredible to work with and very helpful. I do have some reservations about aspects of the closing, as it was moved up by a week due to nearing the end of the year, which led to many aspects feeling rushed. This is all the more frustrating due to progressively finding more concerns about the home over the almost 2 months living here, including areas that corners were cut or elements that are not working as intended (or at all). This certainly raises concerns that issues arose in workmanship and quality due to Pulte's rush to close before year's end. Despite this, I remain cautiously optimistic, as the new home warranty should address these concerns. My opinion will be impacted significantly, for good or bad, based on their responsiveness through that process. ... More

We love our home, no question. However, we were disappointed that the gentleman who took us through our final walkthrough promised that certain issues that were spotted would be taken care of. They were not. Nothing major, some doors needed spot painting, a toilet paper dispenser was missing, A/C documentation was never delivered, etc. We decided to wait until the 9 month inspection period to bring these issues up again. We do enjoy the home and the area, The quality of the home in general is good. We look forward to living out our retirement years here.