Pulte Homes Reviews

We were ecstatic to close and move into our new home! The salesperson Dave I. was amazing. Everything seemed good, until we noticed a crack in one of the living room windows, then sockets in the basement weren’t working within the first 2 weeks. Warranty came out to review the issues, and will get back to us soon. The most disappointing event that has occurred, is the furnace/humidifier is already leaking, and a hot water pipe from the dishwasher has caused water to leak onto our treadmills in the basement. This is less than 2 months after closing. Building materials are nice, but based on our experience so far, attention to detail in workmanship has clearly been sacrificed for the sake of speed. ... More

The home turned out pretty good. There are still issues that I am waiting for a response from Pulte to take care of.

The house was good overall. Hardware are not that great since they are install by third party. Door handles are super loose, cabinet paint has some flaws where part of the cabinet didn't have paint. Also kitchen island was installed out of line where it is not perpendicular with the house or the tile. Some of the soft close function feel off when some door has good resistance to closing force when other doesn't have any.

Master bedroom glass shower door came off the hinges,took 2 weeks to fix. Some doors in the house was not sanded and painted properly.

Antoine was superb in responding all out queries. The only cons with the process was the walk around in the house during the handover. Nevertheless, the total experience with pulte was great.

Not the best. Could have been better.

The house, the layout, and the option were tremendous and well thought out. However we were promised certain items to be finished and installed but almost 2 months after we are still waiting for those items. Additionally, during the build process, the communication was very good but after the signing it went to nearly non existent where I have to make office visits to find out any information.

The construction manager was available and responded quickly but the overall project was drawn out over 10 months. They left the house filthy, especially the floors. Expect to mop them several times to get the dry wall dust off.

Overall the house is gorgeous, very nicely designed, spacious, and modern. And most of the work is done quite well, such as electrical and cabinets. But others, especially painters, are terrible. They actually made other trades' work worse. The painters painted over all electrical outlet and switch covers, sprinkler heads, etc. Really terrible paint job, so just be prepared for that.

We are still trying to get area in garage painted plus a defective kitchen cabinet replaced and the backyard approved by the HOA. We had to buy a lot of items that were not included in the price of the house like a refrigerator and a washer and dryer also.

Bying a home with Pulte is fine however avoid using Pulte mortgage at all costs! Dealing with them is an absolute nightmare!

Despite some early headaches in the build process, we are ultimately happy with our new home.

The experience as a whole seemed fine up until the end. My wife and I felt the closing process was rushed. There were many items that weren’t resolved at closing and the warranty department has not been very responsive. We were told over and over that we wouldn’t be forgotten about but that’s not the way things have played out. Our construction manager was great but unfortunately, he wasn’t the one performing the work on our home. The quality of the workmanship isn’t to the level that we expected it to be. It’s very clear the contractors did not pay close attention to the details. Lots of uneven walls and wavy corners. I was not happy with the fact that Pulte used drywall clips. We found several instances where things were covered up by the contractors. Examples: crack in window track which caused water damage to the drywall, broken kitchen cabinet installed underneath quartz countertop that can’t be replaced or repaired. Overall, many things were done right and we are happy to feel at home. Our main two issues were: sloppy workmanship and negligent warranty department. ... More

The house is nice can be better, quality in finish inside baths and kitchen is poor Painting is poor quality

Good overall experience. The sales representative and the building project manager were very responsive and informative throughout the process

Home is beautiful but the quality and workmanship is low. If they would take the time to actually take pride in their work and not rush. Warranty issues wouldn't be needed so much. Supervisors should be looking for work errors and actually care.

We like the most about Pulte NorthCove the big lot sizes, building exteriors, structural options, but the quality of the building need to be standardized, base / inbuilt structure for a same option varies across homes, either missed or looks different than standard options, requires lot of follow in the process of building. Sometimes we feel we are getting low quality finishing for amount we have paid.

It was good but could have done better

Our sales rep, Ryan, was a pleasure to work with and very responsive. However, it was clear that Pulte is stretching its staff too far based on the lack of responsiveness from the building crew. We have also had numerous issues crop up after move in and it has been very difficult to get a hold of the proper party to place a ticket for these issues. Also, our loan processor, Lorre, was a nightmare to work with as far as her organization and responsiveness to common questions. Our loan consultant, Ann, was awesome though! She was very helpful and responsive any time we had any small/big questions. ... More

Higher a third-party inspector for the house We did find a couple of things that needed to be fixed and Pulte took care of that.

This is our 4th new build and 2nd Pulte home. Overall the experience has been easy, adaptable and well documented with good communication. Within reason, several small adjustments were permitted to their floor plans. Granted that the world is a different place in 2022 and supply chain issues plague everyone, but Pulte has been able to acquire all material for the build. Am still waiting on an appliance but that is out of their control. That being said, they have not been very communicative with me about estimated time of arrival though. Quality of workmanship has been a bit of an issue. While they are a big builder, labor is still scare but the quality of the interior finish has been of a lower quality than I have ever experienced. Numerous drywall finish issues that were painted over. Pre-close clean was not very thorough. Overall, Pulte is a professional, easy-to-work with company that has the power of size working for them so we were from contract to close in less than a year. The styles and options they present are current, timeless and quality. The neighborhood aesthetics are well thought out and executed. We look forward to enjoying our Pulte home for years to come. ... More

we are please so far with the home but it os taking too long for some small punch list items to be completed

We had an amazing salesperson in Gita and the last two months of our build, the project manager David was phenomenal. Initially the responsiveness to issues were slow. That changed immediately when David took the responsibility of our property. Since moving in, there are minor issues we have discovered, and I am happy to say that 90% of these have been addressed. We planned on making this our forever home, therefore finding a builder with a respected reputation to quality was important. We believe we nailed it with Pulte. We would absolutely recommend Pulte to our family and friends.

Home layout is great. However, during walkthru I highly recommend to have ALL of your issues addressed (and you yourself confirm) before you actually sign and close. Don't let them force you to close without addressing your concerns. Once you sign, their "warranty" process is extremely slow and all of the promises of being attentive and responsiveness to warranty claims are almost non-existent. You will constantly have to reach out however you can to get them to address your claim.

The workmanship of the home could've been better, some of the walls weren't straight, they had a curve in a few of the walls, the sheet rock was stood up instead of laying flat on the ground when the house was being built. So our closing date was delayed almost 2 weeks to fix the problem. And we asked for a tray ceiling in our dinner room but it wasn't built, they claim that they didn't hear us ask for tray ceilings, I was really upset about that, but we created something better instead, it looks good.