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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15635 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15635 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Pulte Homes - It was a good experience.

  • Irene K.
  • Verified HomeBuyer
  • December 01, 2021
  • Dumfries, VA

It was a good experience. Builders were responsive and helpful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Pulte Homes - It was a stressful time to buy but pulte made the experience

  • Tony C.
  • Verified HomeBuyer
  • December 01, 2021
  • Saint Paul, MN

It was a stressful time to buy but pulte made the experience as efficient and hassle free as possible and we appreciate our new home.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Pulte Homes - A terrible experience.

  • Richard R.
  • Verified HomeBuyer
  • December 01, 2021
  • Boca Raton, FL

A terrible experience. More than a month has elapsed since closing and there is no internet service to the unit we purchased. We were sold a "smart house" but there is no access to internet. Very frustrating and totally inexcusable. Someone has dropped the ball.

Pulte Homes responded:
We're incredibly disappointed to hear that you aren't satisfied with your experience and appreciate you bringing these matters to our attention so that we can share them with our local leadership team. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com.

Total Score 1


Quality 4

Trustworthiness 2

Responsiveness 1

Great Home and Great Quick Service

  • Irene M.
  • Verified HomeBuyer
  • December 01, 2021
  • Murrieta, CA

No complaints here!! Happy First Time Home Buyer. Our new home looks AMAZING and all the features and upgrades are updated. Pulte offers a whole package deal!! From Sales to Closing Escrow the process was smooth and always received a quick reply when we had questions. The sales consultant at Aspen was very helpful and their construction team is very knowledgeable. We also went with Pulte Mortgage and their team is very helpful, friendly and they actually respond to emails and questions in a very reasonable time :) We are very happy with our new home!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - For being a first time home buyer the experience with Pulte

  • Anonymous
  • Verified HomeBuyer
  • December 01, 2021
  • Santa Fe, NM

For being a first time home buyer the experience with Pulte was truly amazing.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Unable to complete home and pool

  • John M.
  • Verified HomeBuyer
  • December 01, 2021
  • Fort Myers, FL

Two months after closing and fully payment and pool is not complete or scheduled to be completed

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Pulte Homes - Sales agent was awesome

  • Nirmal S.
  • Verified HomeBuyer
  • December 01, 2021
  • Black Diamond, WA

Sales agent was awesome

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Everyone is polite to deal with but unwilling to address obvious

  • Anonymous
  • Verified HomeBuyer
  • November 30, 2021
  • Somerville, NJ

Everyone is polite to deal with but unwilling to address obvious issues. It has been a very frustrating experience, the workers are still here, it shouldn’t be this hard. Especially because all of these issues should have been identified through a quality review and resolved before we moved in.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Pulte Homes - The sales person and build manager were amazing.

  • Michael H.
  • Verified HomeBuyer
  • November 30, 2021
  • Haslet, TX

The sales person and build manager were amazing. The trades workin hon my house were subpar.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Prompt response to concerns and sincere effort to keep agreements

  • Michael A.
  • Verified HomeBuyer
  • November 30, 2021
  • FLORENCE, AZ

We had a very positive experience with Pulte staff across the board, from sales, design and respective phases of the planning and building of the house. The house was finished and closing took place close to the anticipated date, despite supply chain and worker availability challenges related to the Covid pandemic.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Home is wonderful there are a few things that could have been

  • Christian H.
  • Verified HomeBuyer
  • November 30, 2021
  • FLORENCE, AZ

Home is wonderful there are a few things that could have been done better but overrall it’s great

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

Process was very easy.

  • Theresa A.
  • Verified HomeBuyer
  • November 30, 2021
  • Osseo, MN

Made this process very easy for us and was great at communicating throughout the process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - It was an easy experience

  • Jason R.
  • Verified HomeBuyer
  • November 30, 2021
  • Davenport, FL

It was an easy experience

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

location and floor plan

  • Anonymous
  • Verified HomeBuyer
  • November 30, 2021
  • Rockwall, TX

The sales team is great and the financing team is great!! The builders/contractors lack in quality work and getting back to you on issues. If I had known this, I would not ever considered Pulte as my builder. I will never refer anyone to Pulte as the worksmanship is absolutely horrible.

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 1

Nice people to work with

  • Anonymous
  • Verified HomeBuyer
  • November 30, 2021
  • Waconia, MN

Building progress was slow with a lot of stops and starts due to supply issues, labor shortages, etc. This was not the builder's fault. Overall workmanship of the contractors was fair to decent - I felt the workmanship and materials could have been better.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Pulte Homes - I like everything good service

  • Gurdip S.
  • Verified HomeBuyer
  • November 30, 2021
  • Ontario, CA

I like everything good service

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Quality home

  • Anonymous
  • Verified HomeBuyer
  • November 30, 2021
  • Ann Arbor, MI

I’m grateful to all those who took their time to contribute to the build of my home. Although there a few minor fixes here and there, it’s been a pleasure to be welcomed home and feel home with a beautiful home design. Thank you.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Pulte Homes - They kept in close contact and provided information about the

  • Dana P.
  • Verified HomeBuyer
  • November 30, 2021
  • Brentwood, CA

They kept in close contact and provided information about the progress of the home. Some issues that have occurred were not followed up on promptly. The paint on the front door is already faded and peeling. Service did not come out on the date stated and there has been no further communication. The windows are difficult to close. The hot water was not hooked up to the master bedroom tub.

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 1

Pulte Homes - Commitment towards closing on time

  • Biswajit P.
  • Verified HomeBuyer
  • November 30, 2021
  • New Hill, NC

Commitment towards closing on time

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Pulte Homes - We were very happy with our purchase.

  • Sheri D.
  • Verified HomeBuyer
  • November 30, 2021
  • Flemington, NJ

We were very happy with our purchase. We feel our home is lovely. We probably would have liked more about what could have been added - such as “ we could have known about closing in our deck.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - The communication through the entire process was fantastic.

  • Michael B.
  • Verified HomeBuyer
  • November 30, 2021
  • Apollo Beach, FL

The communication through the entire process was fantastic. From when we first visited the site and toured the models right to the closing on our villa. We were living in Connecticut through the whole process and had to rely mainly on e mails and docu signs to handle deposits, loan process, and building progress. Everyone we worked with were helpful, patient, and answered any question we had for them. It made the long distance a non issue. Excellent people!!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Pulte Homes - Paint looks awful .

  • Kelly M.
  • Verified HomeBuyer
  • November 30, 2021
  • La Grange, KY

Paint looks awful . cheap, flat paint with - drip/runs, missed areas, paint on floor and grout. None of our outside doors close correctly, doorbell doesn’t work. Carpet is poor quality with little padding. Just a rush job and cheaply done over all. Been in our house less than 2 months- very disappointing

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

Pulte Homes - Our experience with Pulte is great!

  • Grace Y.
  • Verified HomeBuyer
  • November 30, 2021
  • CUMMING, GA

Our experience with Pulte is great!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The lack of followup on outstanding issues

  • Robert D.
  • Verified HomeBuyer
  • November 30, 2021
  • Peoria, AZ

They build a decent home but the follow-up on punch list items and defects is lacking

Pulte Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns.

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

Pulte Homes - Overall it’s a beautiful layout, but too many issues and delays.

  • Lorraine c.
  • Verified HomeBuyer
  • November 30, 2021
  • Flemington, NJ

Overall it’s a beautiful layout, but too many issues and delays.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 5

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