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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15635 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15635 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Pulte Homes - A Great home buying experience

  • Matthew A.
  • Verified HomeBuyer
  • November 30, 2021
  • Buckeye, AZ

A Great home buying experience

Total Score 5


Quality 4

Trustworthiness 3

Responsiveness 3

Great Sales Team member "Mary Dela Vega"

  • Korey C.
  • Verified HomeBuyer
  • November 30, 2021
  • Laurel, MD

House had a lot of imperfections in the paint job, flooring buckling, spackling of outside stairs had holes in it and concrete perfections on the outside stairs leading to front door. gouges in the garage floor.

Pulte Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Blake was fabulous. He is a great communicator and made us feel at ease. Always willing to help in any way. You can feel confident he has your best interest at heart. He needs a raise.

  • Wes B.
  • Verified HomeBuyer
  • November 30, 2021
  • Punta Gorda, FL

I recommend Pulte above all other builders. Great selection that other builders don’t give.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

People great, workmanship not

  • Colleen O.
  • Verified HomeBuyer
  • November 30, 2021
  • Westlake, OH

The staff I dealt with were great and quick to respond (Ashlea & Dylan). But the workmanship of the home was subpar. It seemed rush and sloppy in a lot of aspects, especially for the cost of the home

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Pulte Homes - Good builder but sloppy finishing work overall

  • Marsha W.
  • Verified HomeBuyer
  • November 30, 2021
  • Summerville, SC

Good builder but sloppy finishing work overall

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Customization, response from Jonathan and site manager Matt

  • Mahesh P.
  • Verified HomeBuyer
  • November 30, 2021
  • Aurora, IL

Great experience of new home

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Quality of neighborhood

  • Stefano F.
  • Verified HomeBuyer
  • November 30, 2021
  • Fort Myers, FL

Pulty builds a quality home for a quality price in a quality community period. Everyone gets what they they ordered with no surprises

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

Pulte Homes - After my family and I moved into our home, we noticed a long

  • Tinisha N.
  • Verified HomeBuyer
  • November 30, 2021
  • Phoenix, AZ

After my family and I moved into our home, we noticed a long list of issues including a huge leak on the left side of our house that still has not be repaired. We have sent emails and called our project manager as requested and have not have the issues resolved.

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 1

Pulte Homes - Whole process was great.

  • Anonymous
  • Verified HomeBuyer
  • November 30, 2021
  • Surprise, AZ

Whole process was great. Once construction started, communication was great and house was completed in time frame expected.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Rude

  • Matthew N.
  • Verified HomeBuyer
  • November 30, 2021
  • Okatie, SC

The sales manager was horrible and rude. The craftsmanship was atrocious

Pulte Homes responded:
We are so sorry to hear that you had a frustrating experience working with our sales team. We take this feedback seriously and have shared it with leadership for their review. If there is any additional feedback you would like to provide or anything we can help address, please feel free to email customersupport@pultegroup.com. Thank you. ^AH

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Pulte Homes - Best I could say, all went well and keeps going that way

  • Ronnie W.
  • Verified HomeBuyer
  • November 30, 2021
  • Flemington, NJ

Best I could say, all went well and keeps going that way

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - For the most part things went very smoothly.

  • Steven D.
  • Verified HomeBuyer
  • November 30, 2021
  • Charlotte, NC

For the most part things went very smoothly. We love the end product!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Options for customization

  • Jessica S.
  • Verified HomeBuyer
  • November 30, 2021
  • Saint Augustine, FL

Our experience was really good! We were nervous about deadlines but they were able to get us in our new home before our little one is born which we didn't think was possible. The project manager and sales manager were great at getting back to us in a timely manner.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Very Prompt!

  • Heralyn T.
  • Verified HomeBuyer
  • November 30, 2021
  • Addison, IL

Prompt at taking care of issues after purchasing the house. If we found a problem...Pulte still takes care of you. They don't leave you. Every process is smooth. Very happy with buying a home with Pulte.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lack of attention to detail

  • Lance K.
  • Verified HomeBuyer
  • November 30, 2021
  • Saint Augustine, FL

During final walk through there was paint splatter on the floors, paint on window frames, ceiling paint on walls and vice versa. It seemed that things were rushed in the final weeks leading up to closing.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Pulte Homes - I want it to be known that my review is being written in a world

  • Edwin C.
  • Verified HomeBuyer
  • November 30, 2021
  • Zephyrhills, FL

I want it to be known that my review is being written in a world devastated by the current climate of our nation and world as it relates to COVID related issues that either slowed down and/or played a role in some of the poor craftsmanship of the house and closing process. So with all that being said, our construction manager was extremely responsive and fixed issues rather swiftly. Overall the experience was swift, transparent, as well as very detailed in regards to what we were getting. Delays and cleanliness of house upon closing left a lot to be desired, but again, we understand the ...

Total Score 3


Quality 3

Trustworthiness 5

Responsiveness 5

Pulte Homes - Pulse home is good, People is nice,I like

  • Jian Y.
  • Verified HomeBuyer
  • November 30, 2021
  • Las Vegas, NV

Pulse home is good, People is nice,I like

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - I was told move-in-date would be either July,August or September.

  • Sandra V.
  • Verified HomeBuyer
  • November 30, 2021
  • Canton, MI

I was told move-in-date would be either July,August or September. My closing date wad October 19-disappointing.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Pulte Homes - The overall buying experience is great however, the responsiveness

  • Anonymous
  • Verified HomeBuyer
  • November 30, 2021
  • Lathrop, CA

The overall buying experience is great however, the responsiveness post buying has been very slow.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 2

Pulte Homes - The paint its really trash there’s stain and hole everywhere

  • Paolo P.
  • Verified HomeBuyer
  • November 30, 2021
  • Brownsburg, IN

The paint its really trash there’s stain and hole everywhere and also the appliance didn’t work either and its really hard to pls them

Pulte Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Pulte builds beautiful homes. Lots of storage. Thoughtful designs and layouts. Great quality. Beautiful community.

  • Barbara G.
  • Verified HomeBuyer
  • November 30, 2021
  • Flemington, NJ

The people we have worked with have been very knowledgeable and helpful. Sales, Field Management, Customer Care… all here to make process smooth & efficient. Very satisfied. We love our home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Great experience with Pulte.

  • Anonymous
  • Verified HomeBuyer
  • November 30, 2021
  • Garner, NC

Great experience with Pulte. Thanks

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Pulte Homes - Happy in my new community.

  • Julie S.
  • Verified HomeBuyer
  • November 30, 2021
  • Galena, OH

Happy in my new community.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Great house

  • Eric S.
  • Verified HomeBuyer
  • November 30, 2021
  • Houston, TX

Delivered the house as promised on the date as promised. No big problems.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Pulte Homes - I am very disappointed with the warranty department

  • Claudia B.
  • Verified HomeBuyer
  • November 30, 2021
  • Wesley Chapel, FL

I am very disappointed with the warranty department

Pulte Homes responded:
We're sorry our warranty response hasn't been satisfactory, and we appreciate you bringing it to our attention. If there are unresolved issues that we can assist with, you can always reach out to us at customersupport@pultegroup.com.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

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