Pulte Homes Reviews

Cindy Lisiecki was the main reason that we ended up building this house. From day one, she was amazing. Russell Poe stepped in at a critical time and brought us to the finish line. I have recommended Pulte Homes to countless people.

Would not do it over again given the chance and I think that's about sums up how I feel about the process and our new home with Pulte. We were made to feel bad when we brought up issues. We were treated as if we were wrong in many instances. Just terrible customer service for the money we paid.

Trust builder build to the house look nice and strong more builder I know. Thanks so much.

Quality is what they strive for. They are working on it but follow through after the sale for warranty items is slow. Best to stay on top of the process during the build.

I have way too many issues to list here, so I'll just talk about a couple of them!!!!! I understand there's a labor shortage not just in New Mexico but all over the country. However, there was way too many times where our house sat for weeks at a time with nothing being done, I simply couldn't understand that. During the build process I came to our house "everyday", and they used a large amount of warped and damaged wood in this house. When I pointed this out, I was given all kinds of excuses. If someone from Pulte wants to contact me, I have much, much more to say.

I trust Davor to do his best and provide a high quality experience, and I have zero complaints about his aspect of the home buying experience. Naseem on the other hand was difficult to interact with, did not follow through, did not provide accurate information and was not appropriately responsive. I am not the only individual in our neighborhood that has this opinion, and I truly think that he needs to be better trained if he is to remain. I do not normally voice complaints, but working with him did not benefit my experience at all.

Pulte does build a beautiful home. However, there were numerous delays, incomplete items at closing, and a general disregard for customer satisfaction throughout the process. Special shoutout for "worst experience ever" goes to Pulte Mortgage Company. Dealing with PMC was absolutely not worth the incentive.

Lack of attention to detail in finishing work. Can still feel uneven concrete from corrections of issues in the slab through the finished floor. Multiple issues with electrical and plumbing that needed to be addressed in first 2 weeks. Of our 3 experiences with new construction this was the worst

In buying our first home, my wife and I have a pretty good experience. Our Construction manager was there for us and answered all our questions, our salesperson helped us with decisions and has even gone beyond her duties even after we have moved in. The people who handled our financing and mortage were super friendly and helpful as well! Shoot, even though it was way after hours, one of them reached out towards me and helped my wife and I get a better rate. Overall it was pretty good, the only downfall was the timeliness and that when my wife and I were choosing some qualities of the home, that we could not physically see all that we wanted. For instance, had I known the standard size of the toilets, we would have opted for bigger ones. ... More

Overall satisfied. Good floor plan with experienced workmanship. Especially, the construction manager, Stefano, was really kind and helpful. One thing I did not like was the completion of our house was delayed for 1-2 month from what it was originally scheduled. Other than that I am satisfied except for some low quality material used that will cost me to upgrade.

This is not my first home buying experience. IN the past had new home buying exp with other Builders too. I will not say Pulte is bad or good. But only piece of advice is that defi. check out for Quality of workmanship , Value for price etc available during the process of home buying, Lookout for options.

Our site manager was great! He communicated weekly the status of our home build and was always available for questions.

- Relatively high price - Low-to-medium quality - Countless mistakes/issues, big or small - Lots of delays (both material and labor) and lack of coordination - Poorly maintained construction site * Trash, food debris and alcohol containers inside the construction site * No proper isolation between completed site and under construction site - Lack of prompt response when questions or issues come up both during the construction and shortly after to resolve leftover items - They don't seem to take your concerns seriously until you make it a big deal by contacting your sales consultant in the sales office (when all the visitors can see/hear) - Poor selection of the pool builder as you can only use that company if you want to build the pool along with the house ... More

I was expecting luxury house as they advertised or at least similar to the model that they showed us the final finishing product is so bad - the design and features are great!

Periodic updates about the build process, quick response to all the queries, smooth closing process, Good quality, quick addressing of issues after closing.

Craftmanship and promptness has declined from 2 years ago.

This was my first experience building from ground up and during the start of the process I felt rushed or pushed into signing without going through all the features and options the house had. I now wish some of the features I should of picked. After living in the house for a month now, I am noticing some unfinished worked...unpainted walls, poor worksmanship cover ups, little things here and there. I do enjoy my house and don't know if I can every buy another house that has been pre-owned.

The location is nice and it’s quiet with beautiful Mountain View’s.

Overall the experience was okay. I love my new home, but getting here was a bit challenging and seemed to have too many bumps in the road. Not sure if it was COVID related or a common issue.

As a new homeowner I was terrified of the process, but the sales consultant made me feel at ease, explained things as thoroughly as possible, and when I decided to switch financing to Pulte Mortgage, it was the best decision ever made. The team there had understanding, compassion and treated me with dignity. My field manager is the best!!!! He was timely, respectful and communicative. I couldn't have asked for a better 360 degree experience!!!

Such a quick and wonderful experience. I am blown away by how easy this whole process was. The staff is responsive and helpful.

It was good and glad it is over

Nice home with great value

Still front porch gutter is not in place and I don’t see any commitment..

The project manager (foreman) To, kept us updated on the work completion time. We did our walk through and all that needed to be tweaked were done by purchase. Some other minor things needed to be addressed after and all was done in a timely fashion.