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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 14919 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars in All Areas

14919 Reviews in All Areas

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Value 3.9

Responsiveness 3.8

Customer Reviews

Pulte Homes - 1.

  • Anonymous
  • Verified HomeBuyer
  • January 13, 2021
  • Avon, OH

1. Thoughts on entire process, from initial purchase to final move-in The Good: On-schedule handover of house; Responsive construction manager; generally good quality structural materials The Bad; Value - every option is charged at box store retail price; work quality of specific trades can be subpar 2. Quality and value of home External wall insulation can have higher R value; Some degree of oversight from owner-to-be necessary due to occasional quality concerns of some trades; Average value due to high cost of most options 3. Experience with the builder’s team and ...

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Quality Built home, post construction they are hard to get in contact with for repairing items

  • Edward N.
  • Verified HomeBuyer
  • January 13, 2021
  • Berlin, MD

Build process was good, however several items were installed wrong by tile company and painters had a lot of paint overspray on items throughout house. Had to have Pulte replace all the carpets after we closed because of paint overspray on carpets. Have several other small issues but are currently 7 weeks after closing and cant get anyone to come to repair them.

Total Score 4


Quality 4

Trustworthiness 3

Value 4

Responsiveness 2

Pulte Homes - overall was a good 3xperience, had to pay a ridiculous amount

  • Andres B.
  • Verified HomeBuyer
  • January 13, 2021
  • Saint Cloud, FL

overall was a good 3xperience, had to pay a ridiculous amount of money to postpone my closing due to contingency home contract fall apart, also the workmanship is not as good as other builders at least on the finishes and some structural, responsiveness to the issues I have is not good, still have issues and warranty request was put over a month now and nothing done

Total Score 4


Quality 3

Trustworthiness 5

Value 4

Responsiveness 3

Pulte Homes - As of right now my 30 day to do list is still not completed from

  • Scott S.
  • Verified HomeBuyer
  • January 07, 2021
  • Estero, FL

As of right now my 30 day to do list is still not completed from the contractor I was scheduled mid December and had very little work completed between the two days. Now rescheduled for January 22. Don’t know why I get pushed back a later date. Just completed it PULTE and I will give you all five stars. Rich has been awesome....

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 4

Pulte Homes - fast response but small issues at home

  • Enbo W.
  • Verified HomeBuyer
  • January 06, 2021
  • San Jose, CA

fast response but small issues at home

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Well known home builder

  • Neil L.
  • Verified HomeBuyer
  • January 06, 2021
  • Estero, FL

This is my third Pulte home. I would have liked to have seen more flexibility with choices and changes. For example, we wanted to make a change to the tile on top of our spa, after the home was started, and we were told no. The pool company was willing to make the change since it was started....but Pulte sales said no. Pulte needs to be more flexible and offer some higher quality upgrades.

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Pulte Homes - The finishes in the home are beautiful.

  • Anonymous
  • Verified HomeBuyer
  • January 06, 2021
  • Charleston, SC

The finishes in the home are beautiful. However, sometimes it feels like shortcuts were taken in other areas of the home in order to produce quantity over quality.

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 4

Pulte Homes - sales great, mortgage and insurance great.

  • Vernon O.
  • Verified HomeBuyer
  • January 06, 2021
  • Rio Rancho, NM

sales great, mortgage and insurance great. Working to complete the unfinished work a problem and some areas poor attention to detail.

Total Score 4


Quality 3

Trustworthiness 3

Value 5

Responsiveness 3

Remote/Online Buying Experience

  • Anonymous
  • Verified HomeBuyer
  • January 06, 2021
  • Apex, NC

I was an out of state buyer, from loan application processing to payments to electronic signatures of contract - all were done through online/remote experience. Excellent Technology and Systems to enable contactless buying experience during Covid-19 period.

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 4

Site manager has been awesome

  • Jonathan H.
  • Verified HomeBuyer
  • January 06, 2021
  • South Lyon, MI

Overall very happy however some options were not made clear what the impact would be on the final design and once the purchase agreement is signed the level of customer service declines. Make sure to do all your negotiations prior to signing.

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Pulte Homes - Communication about home was lacking at times throughout the

  • Charles S.
  • Verified HomeBuyer
  • January 06, 2021
  • Canton, MI

Communication about home was lacking at times throughout the process. Numerous issues, mostly minor, but still issues with workmanship. Poorly painted walls, caulking, drywall. Seems rushed and lacking attention to detail

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Employees associated with loan process

  • Anonymous
  • Verified HomeBuyer
  • December 11, 2020
  • Fort Myers, FL

Thoroughly inspect home prior to closing. Have any issues addressed during the building process and before closing. Even though there is a warranty, it is much easier to have any visible issues corrected before moving in to your new home rather than afterwards. Think the quality of the finish work needs to be improved and work of contractors monitored more closely (especially tile contractors, drywall contractors, and finish (trim, paint) and held to a higher standard.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Pulte Homes - Good house in a good location

  • Anonymous
  • Verified HomeBuyer
  • December 10, 2020
  • Hopkinton, MA

Good house in a good location

Total Score 4


Quality 3

Trustworthiness 4

Value 2

Responsiveness 5

Pulte Homes - Selection process was great, manager was ver responsive to issues

  • Robert O.
  • Verified HomeBuyer
  • December 09, 2020
  • Plainfield, IN

Selection process was great, manager was ver responsive to issues

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Pulte Homes - The materials quality for some parts are really not worth the

  • Anonymous
  • Verified HomeBuyer
  • December 08, 2020
  • Kennesaw, GA

The materials quality for some parts are really not worth the price, and the plumber doesn't show with his/her appointment on day.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Good site manager (Brian)

  • Kayode B.
  • Verified HomeBuyer
  • December 08, 2020
  • Spring, TX

Don’t ask for same documents several time by the mortgage people.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 2

Floors were dirty day after closing on moving day.

  • Anonymous
  • Verified HomeBuyer
  • December 02, 2020
  • Santa Fe, NM

Work list was not completed before closing. Calls to realtor and title company were not returned after closing.

Total Score 4


Quality 4

Trustworthiness 3

Value 4

Responsiveness 2

Personal relationships

  • Anonymous
  • Verified HomeBuyer
  • December 01, 2020
  • Palmetto, FL

Great place to call home in a Pulte built house.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Pulte Homes - The house is leaking less than 30 days after closing and the

  • Zhun Z.
  • Verified HomeBuyer
  • December 01, 2020
  • New Hill, NC

The house is leaking less than 30 days after closing and the heat system is not working in just 30 days.

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Pulte Homes - Workmanship was inferior.

  • Anonymous
  • Verified HomeBuyer
  • December 01, 2020
  • Lake Stevens, WA

Workmanship was inferior. Structural, plumbing and electrical areas were missed. Homeowners had to notify construction team of concerns. Trades were careless.

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 4

Pulte Homes - Request your extra stone be left for the owner just as the extra

  • Anonymous
  • Verified HomeBuyer
  • December 01, 2020
  • Fort Worth, TX

Request your extra stone be left for the owner just as the extra bricks

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Pulte Homes - You are able to design your home with features you desire.

  • Willa W.
  • Verified HomeBuyer
  • November 10, 2020
  • Saint Cloud, FL

You are able to design your home with features you desire.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Pulte Homes - It’s average.

  • Anonymous
  • Verified HomeBuyer
  • November 10, 2020
  • Spring Hill, TN

It’s average. About what you’d expect from building a home from a large company. Less choices, takes a minute to respond, but they do respond on everything.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 3

timely delivery on scdule

  • Seshagiri T.
  • Verified HomeBuyer
  • November 06, 2020
  • Germantown, MD

Everything went as planned and upto satisfaction

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 4

House plans are far better than other builders

  • Anonymous
  • Verified HomeBuyer
  • November 04, 2020
  • Hopkinton, MA

Pulte has a great team at every division. It is one stop shop for home buyers. They took care of mortgage and insurance as well. It would be nice if the houses/rooms are sound proof. Even a small noise in the living room or any other room can be heard the entire house. They have good team who are pretty responsive and takes care of the issues that we encounter after moving in/warranty period.

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 5

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