Pulte Homes Reviews

Smart communities that seem to attract like minded people.

Our home buying experience was a train wreck, especially as we got closer to closing. It seemed to be first time any member of the Pulte team had gone through this process. Our sales agent was nowhere to be found, the field manager could not be reached, and the closing team was unaware that the home was incomplete on our scheduled closing day. On closing day, they were still cutting tiles to lay inside. We had a list of issues that were brought to the field managers attention over a month before closing that went unaddressed. Still to this day, a month after closing, more than half the issues remain unresolved. It has been such a disappointment that we still don’t feel “home” in our home. We can’t put anything on the walls, because we’re still waiting for drywall and paint touch ups. On our first load of laundry, the washing machine flooded, because someone cut corners on the installation. We’re unable to install a light fixture in our dining room, because the electric box was installed at an angle. Every time we take one step forward, it’s as if we’ve also taken three steps back, because we uncover something else that Pulte failed at or didn’t follow through with. ... More

We had a fantastic home-buying experience with Pulte! We have our dream home!

The space in the house especially Bedrooms are great. House model plans are great. Sales and customer service guys are great. The major issue I ran into was workmanship. I had lots of poorly finished Items in the house after I moved in. Which they ended up replacing one by one. Maybe the field manager should do better on that.

From start to end have positive experience from Pulte staff. Team listen and advice us time to time make proper decision.

We were very pleased from the beginning until the end. The staff was very good to work with. I have told other people about this community. All in all it was a good experience and we are very happy.

Consider hiring your own inspector before you close.

My experience with Pulte has been extremely poor. It started with delays due to the pandemic which I understand but then there was a sudden rush to close by 9/30 on the last day of the quarter. The house was not ready at the time of the quality walkthrough but the field manager rushed the fixes by himself so that closing could go through. I was told that a lot of the issues will be sorted within the first 30 days but that 30 day walk just ended up being a lesson in Pulte warranty coverage and I got a very good sense of Pulte’s approach to customer experience. They lack accountability and the attention to detail is poor. According to Pulte if they gave you a roof, walls, windows and doors their work is done. I submitted a survey directly with Pulte sharing my experience but literally no one was interested to follow up other than the field manager for whom the survey had performance related impact. ... More

Workmanship of all area was very poor, and I was not happy enough about quality.

home price is high, but the quality lower than we expected

The builder was great to work with. The only thing I would recommend is staying on top of the small details (molding, painting, etc.) some of that was poorly done but the house in general was beautiful.

Zach was amazing to work with. Very thorough and always answered quickly!

My wife and I felt we were kept informed throughout the whole process. We live in Illinois so all communication was done by phone, E-mail and text and was updated on a weekly basis. We couldn’t been more pleased with the way things got handle.

During the build process, the field manager did not communicate with me; and when I called or emailed; he didn't promptly get back to me; if at all. Since closing, he hasn't followed up promptly when I reach out. And the list of items that still need to be done/corrected, hasn't been addressed. It is beyond ridiculous

The whole Pulte team has been very responsive and a pleasure to deal with. This was our first home purchase and they made it a very smooth and stress free experience!

The materials used are cheap and the interior job overall is very sloppy. It hasn't been a full 2 months since moving in and there are already cracks everywhere around the windows and doors. The shower door also doesn't work and the tiles are cracking as well.

I would recommend them for quality of services.

Pulte was great. From Keren in sales to Chase our construction manager. Everyone was always helpful in answering questions and keeping me in the loop as to what was going on with the stages of construction on my house.

The experience to purchase a Pulte Home was made easy by their Sales Consultant.

Love the 4th hole view

The entire Pulte team were A+

Been in the home almost 2 months and I have reported several items that need fixed like shower doors with no bottom tract , dented bathroom door, cracked cabinet, cracked window, grout seems showing in kitchen granite etc . to name a few. No one has showed up to fix anything.

Pulte stayed on schedule and delivered what they said they would.

While the quality of the materials used was high, there were many instances where the workmanship was poor.

I recently purchased a new construction condo built by Pulte Homes and I found that it is a decent construction.