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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15635 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15635 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Pulte Homes - Inappropriate content because it's the truth this overall experience

  • Sean D.
  • Verified HomeBuyer
  • November 04, 2021
  • Surprise, AZ

Inappropriate content because it's the truth this overall experience with our new Pulte house being built sucked if that's inappropriate content and take it as you will like I said you got your money that's why we won't expect a email in responseWhy don't you blame it on Covid like everybody else that's what everybody seems like they're doing with the crap that happened with this pulte house

Pulte Homes responded:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Pulte Homes - The mortgage loan processing was a nightmare!

  • Ogbonna A.
  • Verified HomeBuyer
  • November 04, 2021
  • Cave Creek, AZ

The mortgage loan processing was a nightmare! I will highly recommend people think twice before using the Pulte Mortgage Loan financing.

Pulte Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us, or any issues we can help address, we're always reachable at customersupport@pultegroup.com.

Total Score 2


Quality 5

Trustworthiness 2

Responsiveness 2

Too many defectives/punch list items and delayed responses... disappointments

  • Daehang H.
  • Verified HomeBuyer
  • November 03, 2021
  • Hayward, CA

First when we moved in there were numbers of things to be fixed but nothing really had been taken care of and we have been experienced that not many punch items have been completed after a month.... I need your attention to fix our house so that my wife can use the kitchen and receive a new home as expected.

Pulte Homes responded:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 1

Pulte Homes - Be patient with their supply chain challenges but demand accountability

  • Neil B.
  • Verified HomeBuyer
  • November 03, 2021
  • Las Vegas, NV

Be patient with their supply chain challenges but demand accountability and communication from them on keeping you updated.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Pulte Homes - I prefer to have big entrance door.

  • Behrooz B.
  • Verified HomeBuyer
  • November 03, 2021
  • Brentwood, CA

I prefer to have big entrance door.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Pulte Homes - Sales was horrible after signing contract meaningless threats

  • Joseph G.
  • Verified HomeBuyer
  • November 03, 2021
  • Haslet, TX

Sales was horrible after signing contract meaningless threats about rewriting the contract. Warranty department is non responsive and sent a Warranty call for another home to ours been a month and the issue they caused is still not fixed.

Pulte Homes responded:
Thank you for taking the time to share this feedback with us so we can address it internally. We are so sorry that you had an unpleasant experience at our sales center. We wish you all the best in your new home search.

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 2

Pulte Homes - The sales rep was 100% helpful and had great insight on all the

  • Anonymous
  • Verified HomeBuyer
  • November 03, 2021
  • Pickerington, OH

The sales rep was 100% helpful and had great insight on all the details about the house. There was several missed steps that's still not addressed until today November 3rd 2021. We still need our drywall fixed in the basement due to the fact that the shut off vile was drywalled in. And the plumbing guys cut an opening atop of the ceiling that needs fixed. Also we're still waiting on the drywall guys to bring a piece of the part to cover the vent in the non finished part of the basement. We have doors that still needs sanded down and smooth out at the bottom of the doors. There's also doors ...

Total Score 5


Quality 4

Trustworthiness 2

Responsiveness 3

Pulte Homes - Everyone on site was absolutely delightful.

  • Anonymous
  • Verified HomeBuyer
  • November 03, 2021
  • Alameda, CA

Everyone on site was absolutely delightful.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - Julio and team have been very responsive to our questions, and

  • Anonymous
  • Verified HomeBuyer
  • November 03, 2021
  • Pflugerville, TX

Julio and team have been very responsive to our questions, and addressing inspection report. And, even before when the construction work was in progress, he provided weekly updates. Overall, the team at Pulte has been attentive and supportive. Thank you all!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New and great experience

  • Dongwey M.
  • Verified HomeBuyer
  • November 03, 2021
  • LITCHFIELD PARK, AZ

Great Builder and will definitely recommend to family/friends. I'm happy with the outcome of my new home

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 4

My Home

  • Steven B.
  • Verified HomeBuyer
  • November 03, 2021
  • Davenport, FL

All good, clean and fast.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte is great builder

  • Rajesh K.
  • Verified HomeBuyer
  • November 03, 2021
  • Black Diamond, WA

But few issues are there in newly constructed house specially with heating system is very poor, looks like they properly not installed. Called several times for the service but people come and won’t fix. This only issue I have with this new house so far!

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 3

Their responsiveness when asking a question or needing to correct something

  • Kristen L.
  • Verified HomeBuyer
  • November 03, 2021
  • Plainfield, IL

Overall, we do love our home. It's a beautifully designed home and the perfect space for our lives. Generally speaking, the workmanship is okay. You can tell there some things that were quickly done with little attention to detail. But compared to what I have heard/seen elsewhere, I don't think it's truly that awful. The nature of the pandemic has affected our home coming together and getting our appliances worked out has been messy, but I feel our construction manager has done the best he could given the circumstances.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Poor attention to detail

  • Samantha M.
  • Verified HomeBuyer
  • November 03, 2021
  • Fort Mill, SC

I bought a home out of state so my experience will be different I'm sure. My husband flew down the week before closing to address any issues that weren't caught the day before by the warranty manager. He flew down a week later to see they had not even begun, even though he was going to our closing an hour later. Since then, we have had sub contractors in and out of our home to do everything from remove paint on floors, clean windows that appear to have smoke damage, remove cabinets to install lighting that they forgot to, cut holes in sheet rock to run a new conduit for internet ...

Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you.

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 4

Pulte Homes - The home appears to be built well.

  • Anonymous
  • Verified HomeBuyer
  • November 03, 2021
  • Noblesville, IN

The home appears to be built well. There were several small issues to do with general clean up and plumbing. The appliance supplier is horrible and had we payed closer to the contract I would have had second thoughts. We have been here for almost 2 months now and all is fixed except for the microwave.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 1

builder

  • Brenda C.
  • Verified HomeBuyer
  • November 03, 2021
  • Forney, TX

overall it was great, very happy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The amount of unfinished work not completed prior to move in.

  • Heather K.
  • Verified HomeBuyer
  • November 03, 2021
  • Tallmadge, OH

It was ok. Not great but not bad. The trades moved too quickly and didn’t do a quality job.

Total Score 3


Quality 1

Trustworthiness 4

Responsiveness 1

Pulte Homes - Great experience with the Pulte team all around

  • Anonymous
  • Verified HomeBuyer
  • November 03, 2021
  • Wood Ridge, NJ

Great experience with the Pulte team all around

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Despite ridged and arcane systems and procedures the end results were ,surprisingly, pretty good

  • William W.
  • Verified HomeBuyer
  • November 03, 2021
  • Flemington, NJ

Don’t let the process get to you. And pay attention to details from the beginning

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 3

Pulte Homes - very good responsiveness to kind of urgent issues

  • Xuan N.
  • Verified HomeBuyer
  • November 03, 2021
  • Saint Paul, MN

very good responsiveness to kind of urgent issues

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Happy with my purchase, expect I’m still waiting for them to

  • Tomas O.
  • Verified HomeBuyer
  • November 03, 2021
  • Albuquerque, NM

Happy with my purchase, expect I’m still waiting for them to fix some details!!!

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 1

Pulte Homes - Quality and great people to work with

  • Patrick C.
  • Verified HomeBuyer
  • November 03, 2021
  • GLENDALE, AZ

Quality and great people to work with

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great customization! Build early!

  • Melissa H.
  • Verified HomeBuyer
  • November 03, 2021
  • Land O' Lakes, FL

Thankfully we were able to sign and build our home before the prices went up on lumber and materials. They were very efficient getting what we needed and communication was top notch!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Co family House hunting at Spencer’s Crossing

  • Mark C.
  • Verified HomeBuyer
  • November 03, 2021
  • Murrieta, CA

It was a tiring experience looking for a.nuce house here at Spencer’s Crossing in Murrieta CA. Fortunately, Pulte had called and gave us a chance to pick our new home. Thank you Pulte. Hoping to have a good and better working relationship in the coming years!

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Very positive

  • Kevin P.
  • Verified HomeBuyer
  • November 03, 2021
  • FLORENCE, AZ

Our closing walk through was very positive . Good team

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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